Yep Got a letter from these people about a Paypal credit account for $218. Never had a Paypal credit account in my life. I did log in to PayPal to check my status, their is none except the payments I make with my debit card. and I don't owe PayPal a thing.
This has been a nightmare. If you have to do any sort of business with these people, make sure you get all the details before you give them any money.
I sent money to SIMM Associates to pay a debt, only to have them tell me they no longer had the account and that I would need to call the creditor (...
I wish I could rate this UNPROFESSIONAL establishment with 0 stars but unfortunately, the system requires at least one in order to post.
Some person named Chris Jones called me on my WORK number to discuss recovering my school loans and refused to get off of the phone and move to my cell phone un...
Richard Goodell is one of their reps name. He is extremely rude and LIED about having to pay my account through them. I called the company I owe and they said that I can pay it through their website anytime. Whenever they call, call the company you owe first! they will lie to get you to pay through...
Been dealing with this place for months, never had a problem before and then last week I find out that I apparently overpaid so when I questioned them about this they told me to call them back on monday. I called this morning, they answered but I couldn't speak to the guy who's been handling my situ...
I have been calling the 800 number no answer and I have emailed no response. Trying to get a debt settled. If everyone is giving you the same reviews it must be problem. Please fix your communication. This is ridiculous. I can't even say not professional because I have not been able to reach any...
Do not ever give a company your personal information if they will not tell you what the call is regarding. Even if they do tell you what the call is regarding (which this place doesn t) be extremely cautious when giving your info out. This place was rude and when I asked questions, I got yelled at a...
These people were trying to collect a debt from a deceased family member. They lied, were rude, aggressive, demanding, and threatened to take the house that family was living in for this small debt. After being told who the executor was they continued to try and call other family members and pre...
Been trying to pay a venmo bill for MONTHS now i go to the website to pay online and the portal wont work. Then i call during designated open call center hours and no one EVER answers so i leave a message. the ONE time someone called me back i answered the phone and no one was on the other line. Thi...
Very clean and orderly. If you are on the bus, you will have to take 3 buses as, Simms is far away.
SCAM ARTISTS
Do not respond to this organization; it is malicious.
They seem to be stealing people s identity and banking information.
Do not provide them with your information!
I received a strange notice in the mail requesting payment of a small amount ($35.98), so I called the number ...
UPDATE i do not have to contact you. I spoke with the company i pay. And I'm perfect standing with proof of payments. So you purchased my information and are soliciting me. By phone and mail. Do not contact my mother or myself again
These people have the nerve to call us and send us letters re...
Definitely seems to be a scam. I got a letter in the mail from SIMM Associates about a negative PayPal balance that is purely fictional. I have reported to PayPal and encourage you all to report this as well.
Great managers and a great place to work. They help with all issues I may have and communicate very well. I m proud to be apart of this team.
I keep getting calls on my cell phone for either my ex husband (been divorced for four years) or my son (who is 8 years old) who share the same name. Obviously, there is no reason for a debt collector to be calling my personal cell phone number to reach either of those people. When I tried to retu...
The caller ID tells me you work for a debt collector, don't be all coy and tell me just your first name when I ask who's calling, and for sure don't give me attitude about it.
They call me, won't tell me why, want me to give them my information, and when i refuse to give them my private information they hung up on me.... Still no clue why they were calling me in the first place since I've never done business with them.
Trying to payoff a debt! I ve called multiple times ave e-mailed associate s. If you re reading this, please respond with the best way to payoff a debt
Every time I call this number, there is no response. I have to leave a voice message. Are there any real representatives that work?
I called to settle a small Klarna balance. I was referred by a Klarna representative to call Simm although it is written on Klarna's site that it could have been paid directly through them OR Simm. No big deal. I forget the womans name at Simm, but I would like to say she was courteous and respectfu...
So this company somehow pulled money out of my bank account! I ve never done business with them! I had to cancel my card and now I have to file a dispute to get my money back!!!
A company that doesn't answer the phone is concerning. I've been calling over 2 weeks. Numerous voicemails left no call backs. I've even emailed people i've seen in the comments. I dont know yall's problem but the address is posted and I'm about to arrive in person!
Extremely rude phone receptionist. I called back 5 times to talk to someone else and she hung up on me every time. What a horrible company practice. If you are calling me about something legitimate I will never know because of the sharron Jackson on the phone
SCAM!!!!! If I could I would rate it 1 star but just received a mail today that my mother-in-law has a $1,635.66 debt in her PAYPAL CREDIT and That it was forwarded to collections. Note: my mother in law doesn t even have a paypal account.
Called asking for someone else. Rude and unorounprofess.
Hell they couldn t even pronounce Delaware correctly...had to say they were by Philadelphia
Poor customer service they threaten you and they call your job and divulge private info. Lady threatened to call the cops on me because it told her not to call back
Called me at 9:00pm, demanding my personal information. Wouldn't tell me why they were calling until I gave my name, date of birth, past 3 addresses, and last four digits of my SSN. I refused to give my SSN and couldn't remember my zip code from 7 years ago, and they refused to tell me why they call...
These associates are very rude and unprofessional. I get it shame on me for forgetting to make a payment but don't talk down on me, not to mention personally attach me. If a company cares about their customers. Use another company to collect the debt. These people are rude and very uneducated. Hop...
It has been over a month and nothing got resolved. I ve sent numerous proof of payment & every time I call, they tell me to call back. This Marcus M guy that s supposed to manage my situation is apparently never at his desk . He never even answered any of my emails. Very unprofessional and helple...
ILLEGALLY disclosed my SSN to whoever answered the phone. ILLEGALLY added a PAID debt to my credit report as being unpaid 9 days AFTER it was paid and have not fixed it 3 months after stating they would. Initial and only mention of the debt on my report came 9 days after payment. I am consulting a l...
This place lies about who they are in order to get information on people that owe money...including recently deceased. Crooks!
SIMM has been reported to the BBB due to numerous violations
I paid off a debt from venmo almost a week ago. The money came out of my bank account the day after I called. I am still waiting for the $ to hit my venmo account . Someone told me it would take3 days. Others told me 5. Now I call today and it s 7 days. To make it even better, I wanted an email as ...
They called my house twice and hung up both times. What a joke.
these people will lie and try to manipulate you to give money to them . they just ran an unauthorized payment and once i dug more i found out how much MISINFORMATION they spew out. If you talk to these people tell them to send your debt somewhere else/ hang up on them/ block them/
very unethical...
answer you phones, worst service ever. Learn to do your job. Terrible company. Literally no one at this company has any idea what they are doing.
The lied to my mother, saying I gave them her number.
They never leave a message to state purpose of the calls. They call from multiple phone numbers. I have logged and saved every single time they call (including after hours calls) and not only reporting to BBB, but have contacted my attorney.
Live update. The process to access online payments and accurate debt payments has required over 12 phone calls and multiple emails and two complaints to the better buissness bureau. Because this company constantly gaslights their clients, I ve begin this log for my sanity and to share my experienc...
Simm Associates are very rude individuals. I will pay my money directly to whom I owe and not you scammers. These days there are many scammers out here so don t call me if you can t give out your Information as well.
Rude woman who was totally unsympathetic about the loss of a family member. She should not be in a position that deals with people. Would give zero stars if I could!
Received a call from a lady who barely spoke english. Not sure where they are doing business out of but its not locally
No one is going to LIKE debt collectors. Of course they want their money.. I m actually glad they had a website that I could easily choose my payment terms and set up auto pay. HOWEVER... after making an automatic payment term for one of my account, my payment card got declined (I try to keep money ...
they called me yesterday while i was at work but i had a moment so i answered, and they said nothing so i hung up. they did it again today while i was at work and they said nothing so i hung up. so i blocked their number, i googled their number and seen many people are marking this caller as unsafe....
Someone called asking if I was so and so, and I'm not. So they asked me if I know so and so, which I do not. So they said, "Okay, thank you. Call may be monitored or recorded. Bye."
And no, it may absolutely not. The legal precedent behind using that very line is that you are verbally establishin...
Called on 01/22/20 ? 1220 and spoke to someone who is very gentle. Wish to remember his name but the answer was quick and the conversation went smooth. He was also very honest. Please management find out this person's and thank him on my behalf. However, my problem is with BT medical supply and my i...
Complete fraud I will be suing this company and taking legal action, reporting to the district attorney and BBB.
Very rude. They called and unfortunately they have been reaching out and contacting the wrong email which is where they have been sending the bill apparently... obviously I and neither my husband have that email and the woman told me I was lying and that we HAVE been receiving it at that email, no a...
AWFUL people. Unwilling to be worked with, demanding, rude and condescending
Lisa Bonner keeps calling my place of business. Refused to tell me the reason for calling. Before you respond with "That is illegal to divulge the reason for calling", please note that it is ILLEGAL TO NOT give the reason for calling, and what the matter is in regard to. When asking to send a direct...
Vince Melon keeps calling and harassing me, I asked that he contact me in writing and began to verbally attack me. Very Unprofessional will be contacting the AG office as well the BBB to file a formal complaint.
SCAM!!! STAY AWAY FROM THEM, DON'T TRUST THEM, DON'T TALK TO THEM. SCAM!!! THEY'RE TRYING TO PREY ON THE WEEK. THEY SENT MY PARENTS A LETTER TRYING TO GAIN FUNDS. WHAT A JOKE, ALL OF MY LOANS ARE UP TO DATE!
I'll pay my bills through credit karma thank you very much..
I tried to pay off my account in full and the took the payment twice the day after they were supposed to causing me to go overdrawn and it has taken over a week to get them to put the money back in my account. Trying to get them to compensate me for the overdraft fees I was charged.
This is the worst place to work. The people are very unprofessional, unproductive, and have a street mentality. This place should be banned. The owners are goal driven not people friendly, which make the place feel isolated, cold, and depressing environment. I wouldn't suggest this place of employme...
The woman who called me was extremely rude. I asked a question and she just screamed at me that she told me already. Y'all need to train your staff. Terrible company
Fun place to work. Attainable goals and uncapped bonuses.
Very unprofessional. They harass you with phone calls. I told them I had no idea I had debt in the first place and wanted to file a dispute. Roman (the agent) then continued to have attitude with me and say "you said something about a dispute? Then what would that be huh?" And continued to yell over...
RUDE. They just called me about some money that I owe a credit card company, which I told them would be paid by next month. Their little associate was rude enough to hang up the phone all of a sudden. I called back and asked for the supervisor and her employee id #, The lady who answered was hesitan...
I have been attempting to deal with this company for a month. After almost daily calls to SIMM Associates, and after speaking with multiple "account specialists", I am no closer to answers or a resolution. I have asked to speak with the Manager, Stephen Iiori. I have been told repeatedly that he ...
So is this place a scam ???? I just paid my debt off to this agency and now I m getting sued by who I was suppose to pay my debt too & now they not answering the phone
I had a rocky start with this company, but then once I found a representative that would listen (Jennette Smith) it turned out great.... Until now. My loan is paid and I was told to call 10 days after my payment to get a release of debt letter. I have left 4 messages and have been on hold for 15 min...
My experience with some of the associates in working out debt was cordial. But when I called to confirm some information. I got the operator and (Shannon) she was fast talking, impatient and not cooperative. She also hung up phone when asked to speak with supervisor. I asked for his or her name and ...
This is a debt collection agency. Do not give them any money or commit to giving them any money . Go to an attorney!
Absolutely AWFUL. Since COVID-19 started I have been out of work and do not qualify for unemployment benefits. I told them that when they just called and the woman says haha everyone gets unemployment, how much can we set up today? Are you kidding me?!
*Since the business decided to reply - pul...
I HAVE NO IDEA WHO THESE PEOPLE EVEN ARE ! Never have I ever given them my debit/credit card information and today I saw my account had a 155 charge. HAVE NO IDEA WHO THEY ARE NEVER HAVE I HEVER SPOKEN TO ANYONE FROM THEM ETC! So I definitely am disputing it! On top of that I tried calling SEVERAL T...
This company attempted to fraudulently collect on one of my student loans. After I was contacted by SIMM I called the actual servicer of my student loan who advised SIMM had no authority to collect payment for my loan and should not have any of my loan or personal information. I then called SIMM to...
received a phone call looking for information on a deceased friend, they lied saying that they were his probate lawyers, looking for information on his family and asking personal information on me while not letting me know anything about them. i refused any sort of information over the phone and tol...
They are spam callers. I get calls from this number all the time yet I have ZERO - ($0) DEBT. I don't owe anyone money yet this calls me EVERYDAY
I called because the kept leaving messages, they asked me to verify my address and date of birth but seeming as how I never heard of the company or had any affiliations with them I didn t feel comfortable so I asked if they could hold on while I looked up the company and I asked what type of company...
They stated I owed a utility bill payment from an apartment I lived in almost a year ago. They were useless when it came to the details. They even claimed to have sent me two letters before calling and basically called me a liar when I told them i had recived nothing. They offered no proof and thre...
Got a call from this organization asking to speak to abc person. ( I will not disclose name)
I asked who is calling? Well it s this company! I told them I have power of attorney! Asked for address, last four, etc. every question he asked I told him that is how scam starts!! Told the person 4-5 ...
I had a message from them claiming to be a company. I have no idea if this is a scam or not. Maybe someone is pretending to be them? But they claimed I have debt to pay. I dont even own a bank account. Beware.
Unfortunately I can't rate only a half star..
Let's go back to September 2014. I received a letter from SIMM Associates stating that my student loan had been turned over to them. Very confused, I immediately called my student loan company. The representative was very reassuring that my loan was s...
Very rude! I told the associate that called me that I wasn t willing to verify any personal information over the phone. Due to the fact that anyone can get my address offline, I m not comfortable giving out ANY information over the phone. I ve had my identity stole before! This man got rude said wel...
Scam. As soon as I asked for a letter regarding what they were calling me about the calls stopped and the letter never came.
Very rude phone calls. Rachel White specifically I have been dealing with for 3 months. Very rude from the beginning with tone. There is a right and a wrong way to speak to people Rachel lacks those skills. I will give 2 stars only because management was quick to respond when I complained. However o...
Never deal with this company directly. If you get calls from them, check to see if you are late on a loan or payment (i.e Student Loans, Credit Card, hospital bills) and CALL THE ACTUAL COMPANY - DO NOT DEAL WITH SIMM. They often call about AES student loans, and will often call friends and family...
Company has been calling me for months with various local numbers belonging to other people. These practices are called Caller ID spoofing which is Illegal. Company claimed these numbers are purchased by them and the actions are common practice. Numbers used belong to other people, a simple Google s...
This firm called me in an attempted to locate a very distant relative through marriage. The caller lied saying my name was given as a reference by the consumer. About an hour later, I pursued them by phone and they disconnected my call and played several "pass the call"games on the phone. They ac...