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Madison Chase Oaks

4.9· 110 reviews
Average ratingExcellent
4.9/ 5

Based on 110 reviews

591%
49%
30%
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10%
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Questions about Madison Chase Oaks

Based on 110 reviews, listing data and website checks · updated 2 days ago

What is Madison Chase Oaks?

Madison Chase Oaks operates as Saxony at Chase Oaks, a residential apartment community located at 300 Legacy Dr in Plano, Texas. The business serves residents seeking housing with on-site amenities such as a pool, spa, gym, and sauna. Visitors can reach the community by calling 9725271250 or visiting saxonyatchaseoaks.com to begin the leasing process.

What is the rating split and how recent is the feedback?

The Trustburn profile shows a 4.9 out of 5 rating based on 110 reviews, with the vast majority being 5-star ratings. One review explicitly mentions that the team is transparent about costs and expectations, while another notes that the management and leasing teams are approachable and eager to help.

What do reviewers praise about the maintenance and support?

Residents frequently praise the maintenance team for resolving issues quickly, often within 24 hours or even the same day. Specific staff members like Valentine, Enrique, Sarai, and Alex are highlighted for their speed, courtesy, and efficiency in handling repair requests.

How do first-time applicants describe their experience with the leasing team?

The leasing office staff, including Jacqueline, Petrina Turner, and Logan, are commended for making move-in and application processes smooth. They are described as friendly, patient, and proactive in keeping residents informed and answering questions with great detail.

What do the location details imply for visitors?

The community is situated in Plano, Texas, near local amenities such as Walmart, India Bazaar, JusGo, Walgreens, Sam's Club, and Cinemark. This convenient location allows residents easy access to essentials and dining options like Asian food nearby.

What specific products or services are available?

The community features a variety of amenities including a pool, spa, gym, and sauna. Apartments are described as well-maintained, easy to access, and spotless, with fresh carpeting verified during move-ins.

What terms regarding pricing and service quality are stated?

Some reviewers mentioned that the rent is fair for the quality of the apartments, and the team is incredibly responsive to resident needs. The front office staff are described as welcoming and attentive, treating residents with respect even when they are not at their best.

What support and response times are actually stated?

A reviewer stated that the team handles every single request and resolves them within 24 hours, while another noted that the maintenance crew is usually on-site within 12 to 24 hours to get things fixed.

How can visitors contact or book a tour?

The website saxonyatchaseoaks.com is listed as the official domain for the business. The business profile on Trustburn confirms the address as 300 Legacy Dr, Plano, Texas, and the phone number as 9725271250.

How does the community compare with other sites or news?

One review highlighted that the community is a great choice for affordable living in Plano, while another described it as a serene experience that is hard to imagine leaving. The atmosphere is noted as incredibly quiet and relaxing.

How long has the business existed?

The business has been operating for at least several years, with residents mentioning living there for two years, three years, eight years, and nearly two years. The Trustburn rating of 4.9 out of 5 from 110 reviews reflects long-term satisfaction.

What is the official website of Madison Chase Oaks?

The official website of Madison Chase Oaks is saxonyatchaseoaks.com.

AI-generated from reviews on this page. Verify anything important with the company directly.

Dharma Thadi
Reviews 1

Living at Saxony at Chase Oaks in Plano has been a great experience. The apartments are well-maintained and easy to access. I have to give a big thank you to Valentine and Enrique in the maintenance team. Over the last three years, they have handled every single request, and it’s always been resolved within 24 hours.

L T
Reviews 1

My family and I lived at Saxony at Chase Oaks for just under two years and had a wonderful experience. The maintenance team was reliable, and the management office in Plano responded quickly whenever issues arose. Pet owners will appreciate the convenient doggy bag stations scattered around the property. I also want to highlight Zach, who made the early move-out process seamless when we bought a house. The entire front desk staff remained friendly and supportive throughout our entire stay.

Neesa Perryman
Reviews 1

I just moved into Saxony at Chase Oaks in Plano two weeks ago and the team has been fantastic. Jacqueline, the Leasing Manager, made signing the lease super easy and made sure I felt welcome and right at home. When I needed something fixed, Valentin and his maintenance crew were polite and handled everything quickly. It is a peaceful and lovely place to live.

Qing Fan
Reviews 1

Had an issue today and stopped by the leasing office, where Jacqveline was incredibly supportive. I visited on Saturday, June 5, and she took the time to clearly explain the apartment insurance details and gave me a helpful reminder about electricity. I really appreciated her patience and assistance.

Harish Armour
Reviews 1

Shoutout to Jacqueline Ley at Saxony at Chase Oaks for making the move-in process so smooth. She was incredibly friendly and went above and beyond to answer all my questions with great detail. I’m truly loving living here—the place is spotless and the amenities are fantastic.

Raghu Palathi
Reviews 1

Living at Saxony at Chase Oaks in Plano has been a great choice, especially since I’ve moved there for my second apartment in the area. The location is super convenient, with essentials like Walmart, India Bazaar, JusGo, and Walgreens all within easy reach. What really stands out is their responsiveness; when maintenance issues pop up, Sarai handles everything efficiently. Her team is usually on-site within 12 to 24 hours to get things fixed, which makes living here stress-free. I’d definitely recommend this community to anyone looking for a reliable place to call home.

swathi guptha
Reviews 1

Living in Saxony at Chase Oaks in Plano has been a great experience. The rent is fair for the quality of the apartments, and the maintenance team is incredibly efficient, often resolving issues the very same day. The front office staff are welcoming and attentive, with Sarai being particularly kind and helpful. It is also convenient to be close to local amenities like Walmart, Sam’s Club, and Cinemark. Overall, it’s a wonderful community to call home.

Rachel Hall
Reviews 1

Living at Saxony at Chase Oaks in Plano has been such a serene experience. The atmosphere is incredibly quiet and relaxing, making it hard to imagine leaving, though a recent job promotion finally forced my hand. The community team is wonderful—always kind and ready to help. It truly is the perfect place to call home.

Marissa Kalena
Reviews 1

We had a great experience touring the Saxony at Chase Oaks apartments. Logan was straightforward and answered all our questions efficiently, which we appreciated since we were looking for a quick visit with the kids. The property itself met all our expectations, but the highlight was Logan’s patience and attentiveness. She genuinely engaged with our five and six-year-olds, listening and responding to their random comments throughout the tour. It made a real difference in our decision.

Ashlie Yancey
Reviews 1

Don’t let a few negative reviews fool you; many are just from people who didn’t read their lease or aren’t paying attention. At Saxony at Chase Oaks in Plano, the team is very transparent about costs and expectations. The office staff is incredibly responsive, always friendly on the phone, and welcoming in person. Even when I’m not at my best, they treat me with respect and are always helpful. I highly recommend this community and the on-site team—they truly deserve more recognition for doing such a great job.

Estefany
Reviews 1

I really appreciated the attentive service at Saxony at Chase Oaks in Plano, particularly from Jacqueline. She was incredibly helpful, clearing up any questions I had and patiently guiding me through every step of the application process, which made the whole experience much smoother.

shareece williams
Reviews 1

Petrina Turner truly set the bar high for customer service during my move-in process at Saxony at Chase Oaks. What stood out most was her proactive approach; she kept me in the loop with regular updates on my application without me having to chase her down. She went the extra mile to ensure my move-in date went smoothly and personally verified that the apartment was pristine with fresh carpeting. Her attention to detail and genuine care made a huge difference. I am so grateful for her dedication!

Angeline Shipley
Reviews 1

I’ve called Saxony at Chase Oaks home for nearly two years and have just signed another lease! I really appreciate the peaceful atmosphere here, which is perfect for getting rest when I’m working night shifts. The staff is fantastic and always ready to assist. A special shout-out to Valentine, who handled a maintenance request today with incredible speed and courtesy. He truly went the extra mile to make sure everything was fixed properly.

Arturo Pruneda
Reviews 1

Living at Saxony at Chase Oaks in Plano for eight years has been a great experience for my wife and me. Jacqueline Micky and the maintenance team are incredibly professional and always ready to help. They are friendly, attentive, and truly care about the residents.

Jeffrey
Reviews 1

Saxony at Chase Oaks in Plano is hands down the best place I’ve lived in the DFW area. The maintenance team is exceptional, especially Alex, who kept everything running smoothly and was always ready to share helpful tips on upkeep when I asked. Even though I’m moving on to a house, I’m going to miss the convenience of the location—like being able to stroll across the street for great Asian food during that snowstorm. It was a wonderful three years, and I’m really glad I got to experience it.

Review Robinhood
Reviews 1

Don’t let the recent surge of negative reviews fool you; Saxony at Chase Oaks remains a fantastic option for affordable living in Plano. While it’s easy to see why some might hesitate after reading a flurry of similar complaints recently, a closer look reveals a pattern rather than a pattern of genuine resident dissatisfaction. The management and leasing teams here are genuinely excellent—they are always approachable, cheerful, and eager to help. It seems that a handful of dissatisfied prospects, possibly coordinated after a specific negative experience, have been posting generic, short critiques about slow responses or rudeness. Given that the leasing process involves multiple layers of approval, delays are often misinterpreted. With only about 30% of the nearly fifty one-star reviews from the past eight years appearing in the last month alone, the core community remains welcoming and well-maintained. Beyond the star ratings, Saxony offers a true home environment where the staff’s dedication makes all the difference.

Mirza Zakir Hussain
Reviews 1

I’ve been living here for a month now, and I have to highlight Jacqueline. As the leasing manager, she made our move-in process incredibly smooth and even helped us secure a favorable rent rate. The rest of the team at Saxony at Chase Oaks is just as impressive; the leasing office staff are polite, and the maintenance crew is quick to fix issues. Highly recommend!

Milton Barrera
Reviews 1

The team at Saxony at Chase Oaks is wonderful, and I especially appreciate Jacqueline for being so helpful with our Spanish-speaking needs. It’s a lovely community with a supportive staff, and the maintenance team is incredibly responsive. Shout-out to Valentín and Jacqueline for the excellent service!

Roxana Joya
Reviews 1

Our experience at Saxony at Chase Oaks in Plano was truly positive, thanks to Jacqueline. She was incredibly attentive and kept us well-informed with proactive calls throughout the process. We are so grateful for her dedication and the smooth experience working with the team.

Adly Ontiveros
Reviews 1

Hands down, Saxony at Chase Oaks in Plano feels like the perfect home. I’ve already decided I want to stay here for the long haul! The entire move-in process was smooth and enjoyable. Special shout-out to Micky, the leasing agent—he is genuinely one of the best in the business. His service went above and beyond, and he really made the experience memorable. Keep up the great work!

Anonymous
Reviews 1

Living at Saxony at Chase Oaks in Plano has been an absolute pleasure. The amenities are fantastic, featuring a pool, spa, gym, and even a sauna. The apartments themselves are excellent, and the team truly stands out. I had a wonderful experience working with Jacqueline, who made my move-in process smooth and answered all my questions with ease. Her service was both friendly and professional. I also want to mention Angelica. Although she is new and didn’t handle my specific case, our interactions showed she is equally friendly and professional. She is a great addition to the team and I’m confident she’ll do wonderful things for us residents.

Neelesh R Siripurapu
Reviews 1

Living at Saxony at Chase Oaks in Plano has been a wonderful experience since I moved in back in October 2020, and the vibe remains just as great today. The leasing office staff are always welcoming and approachable. I am also impressed by how quickly they handle maintenance issues. Thanks to Jacqueline’s help, I have decided to renew my lease.

Anonymous
Reviews 1

Although we are a bit late in sharing our thoughts, we feel it is important to reflect on our nearly four-year stay at Saxony at Chase Oaks in Plano, TX. This complex has truly been one of the best places to call home. The level of service is exceptional, with special thanks to Valentino for his constant willingness to help. We really appreciate the management for offering such great value for the price.

Jesus zepeda
Reviews 1

Llevo un año viviendo en Saxony at Chase Oaks y la experiencia ha sido excelente. El equipo de mantenimiento es rápido y eficiente, y el personal de la oficina siempre se muestra amable y dispuesto a ayudar. Destaco a Jacqueline, quien ha sido muy amable y siempre me ha apoyado en todo lo necesario. ¡Gracias a todo el equipo en Plano por su gran atención!

Anzar Ahsan
Reviews 1

I can’t recommend Saxony at Chase Oaks in Plano enough. Our move-in process was seamless thanks to Jacqueline and Victoria, who were incredibly professional and thorough. Jacqueline went above and beyond to answer all our questions promptly. The community itself is stunning, especially our corner unit which features impressive high ceilings and a spacious balcony. On-site amenities are top-notch, and services like valet trash and rapid maintenance make daily life very convenient. I also appreciate the secure parcel and Amazon locker system, which adds great peace of mind. So far, our experience living here has been excellent.

martin alvarado
Reviews 1

Living at Saxony at Chase Oaks in Plano has been a great experience. The units are cozy and feel secure. While you can see signs of age, the condition is perfectly reasonable. Maintenance is reliable too—they always show up promptly to resolve any issues. I’m really happy with my stay so far.

Marta Miller
Reviews 1

After living in this 3-bedroom, 2-bath unit at Saxony at Chase Oaks in Plano for half a year, I can confidently say we made the right choice. The leasing process started with a bit of a hurdle due to our unique circumstances, but Petrina was a lifesaver. She guided us through every detail with patience and kept the mood light, making sure we never felt rushed or confused. It’s impressive that she still recognizes us by name after six months—a nice touch for a large community like this. When things do go wrong with the appliances or fixtures, the response is swift. Whether it’s a finicky door or a broken dishwasher, the maintenance team handles it without drama. Jenn, the complex manager, runs a tight ship; she is incredibly professional, knowledgeable, and always ensures the issue is resolved properly. I also have to mention the maintenance staff on the ground—they are courteous and greet you with a wave when they drive by on their carts. Finally, shout out to Rebekah! I called with a barrage of questions about renting a garage, and she never once showed irritation, answering each one with genuine grace. It was a smooth experience from start to finish. Big thanks to the entire team at Saxony at Chase Oaks for making us feel truly valued.

kaladhar deshmukh
Reviews 1

Moving into Saxony at Chase Oaks in Plano was a breeze thanks to Jacqueline. She walked me through every detail of the process with clarity, making the transition smooth and stress-free. The apartment itself is spotless and shows great attention to maintenance. Definitely worth a shout-out to Jacqueline for her help!

Guillermo Narvaez (Memo)
Reviews 1

Llevo cinco años residiendo en Saxony at Chase Oaks y la experiencia ha sido excelente, especialmente gracias a Jacqueline. Es una persona sumamente atenta y siempre busca soluciones eficaces para cualquier incidencia que tengamos con el apartamento. Es tal su dedicación que no pasa día sin que le pregunte por ella. Me siento muy cómodo y a gusto con esta comunidad.

Anonymous
Reviews 1

I usually split my feedback into application and living reviews, but I have to say the application process at Saxony at Chase Oaks was one of the smoothest I’ve experienced. The team is incredibly professional, but Jacqueline truly stood out. When I arrived hoping for a specific unit that was already gone, my hopes were fading until she stepped in. Her positive attitude and dedication turned a potential letdown into a win, helping me secure a different unit that I actually love even more than the original choice. Micky and Veronica were also top-notch during the process. Beyond the office, the community itself is well-maintained, spotless, and peaceful. It’s a great neighborhood right off Hwy 75 with easy access to the Allen outlets. If you’re looking in the Plano area, I highly recommend stopping by.

Rafaelle Oliveira
Reviews 1

Living at Saxony at Chase Oaks in Plano has been a genuine pleasure. The leasing office staff is incredibly supportive and always eager to assist, while the maintenance crew handles issues with impressive speed. Their responsiveness really makes this apartment community a wonderful place to call home.

Nikhil Patil
Reviews 1

I recently moved into Saxony at Chase Oaks and have been enjoying the quiet, peaceful atmosphere in Plano. So far, my experience has been excellent. A special shout-out to Jacqueline in the leasing office—she is incredibly helpful and has a wonderful energy. She addressed all my concerns promptly and provided great service. I’m really happy with my decision to live here.

Diana Cano
Reviews 1

Vivimos muy a gusto en Saxony at Chase Oaks. El personal de administración es encantador, con un agradecimiento especial para Jaqueline, quien siempre se muestra amable y dispuesta a echar una mano. El equipo de mantenimiento también es excelente, cumpliendo con los servicios a tiempo. ¡Gracias por todo!

Abby Méndez
Reviews 1

My search for an apartment led me to Saxony in Plano, and I’m glad I stopped by. I received a warm welcome from Logan, who was incredibly friendly and patient. She took the time to answer all my questions thoroughly, making the whole process informative and stress-free.

Rita Foust
Reviews 1

After three years at Saxony at Chase Oaks in Plano, I’ve found this to be a really solid place to live. The maintenance team here is top-notch; they tackle problems quickly, usually fixing them the same day or within 24 hours. Guys like Juan, Valentin, Enrique, Manuel, Pepe, and Jose are always approachable and keep their spirits up. It’s also been impressive to see how well they followed all the safety protocols regarding masks and gloves during the recent health challenges. They truly are the heart of this community. Big thanks to the team for everything.

Atiya Ma’sha
Reviews 1

My boyfriend and I had a fantastic experience touring Saxony at Chase Oaks in Plano. Our guide, Petrina, was incredibly knowledgeable and answered all our questions with such enthusiasm. Her positive energy really stood out. We are thrilled about the prospect of leasing here!

Betty Bonilla
Reviews 1

Living at Saxony at Chase Oaks in Plano has been a wonderful experience. The leasing team is incredibly supportive and always takes the time to answer any questions with kindness. I want to give a special shout-out to Jacqueline, who guided me through the entire application process and was simply amazing to work with from start to finish.

Larry Branch II
Reviews 1

Living at Saxony at Chase Oaks in Plano has been a fantastic experience. The sense of community and the supportive staff make it a 10 out of 10 place to call home. I consistently have positive interactions with both the front desk and maintenance teams. Special mention goes to Jacqueline, a front desk associate who is always cheerful and truly goes above and beyond. Her excellent service definitely stands out!

Taylor Thompson
Reviews 1

The maintenance team at Saxony at Chase Oaks is truly impressive. After emailing about a broken dishwasher, Juan and Enrique arrived right away. Their work ethic is excellent; they had it running again in just fifteen minutes and even took care of a few other small fixes in my unit. If you are looking for an apartment in Plano, this is the place to be!

Melody P Hicks
Reviews 1

Logan made our first apartment search a breeze. He gave us a thorough tour of the Saxony community and was so attentive that my daughter felt confident navigating the process on her own. The location is a huge plus, being right off 75, near shopping and Collin College, which makes it super convenient for visits from home. Highly recommend this place in Plano!

Matias Chogri
Reviews 1

Saxony at Chase Oaks truly lives up to its reputation as one of the best apartment communities in Plano. After spending five years here, I’ve found that everything gets repaired quickly. The maintenance team is excellent, and the office staff is always willing to help.

Amethyst X
Reviews 1

My recent apartment hunt led me to Saxony at Chase Oaks in Plano, and while I’m not a resident yet, the experience was quite positive. The leasing team was welcoming and professional, clearly adhering to safety protocols. The community itself is well-maintained, with units that are incredibly bright, spacious, and attractive, all at a very reasonable price point. It feels like a safe, family-friendly neighborhood with a nice community vibe. I’m seriously considering making a move here soon. I’m only deducting a star because of the location’s proximity to a large stadium and towering cable structures. This means some units can get noisy during events and there is potential concern over EMF exposure from the towers, which did limit our available unit options.

Lynda V.
Reviews 1

Living at Saxony at Chase Oaks in Plano has been a wonderful experience. The apartment is spacious, and the gated community offers a peaceful and secure environment. I was particularly impressed by Petrina Turner at the management office. She made the leasing process smooth and was incredibly supportive, going above and beyond to ensure I was completely satisfied with my new home. The maintenance team is also very responsive and helpful. Additionally, the grounds and pools are beautifully maintained. If you are looking for a great place to live in Plano, I highly recommend Saxony at Chase Oaks.

Prachi Patel
Reviews 1

Living at Saxony at Chase Oaks has been a great experience, thanks largely to the attentive staff. Jacqueline made the leasing process smooth and stress-free. She kept us well-informed with regular updates and truly listened to our requirements. It was also refreshing to get quick replies to our questions.

Neelesh R Siripurapu
Reviews 1

I’ve called Saxony at Chase Oaks home since October 2020, and I still love living here just as much as I did when I first moved in. The leasing office staff is always friendly, and maintenance requests are handled quickly. I’m currently renewing my lease with Jacqueline’s help.

REGINA THOMAS
Reviews 1

Moving to Plano after nearly two decades in Garland was a big transition, but Jacquline made it seamless. Her deep knowledge of the Saxony at Chase Oaks community shone through, and she was incredibly responsive when I needed recommendations for local shops and services. She truly provided a superior, professional experience.

Melvina Davis
Reviews 1

I have to give a huge shout-out to Ms. Rebekah at Saxony at Chase Oaks! I decided to drop by for a tour of their two-bedroom units without even booking ahead, and she handled it with such patience and grace. She didn't just show me around; she shared great insights about living in Plano and the complex itself. It felt like she truly respected my needs and privacy. Her approachable and friendly demeanor made the whole process enjoyable, which is exactly the kind of staff that makes this apartment community stand out. Great experience!

Jacob Mota (Jay)
Reviews 1

My experience moving into Saxony at Chase Oaks in Plano was wonderful, largely thanks to Jaqueline. She was incredibly responsive and kept me in the loop throughout the entire process. Her flexibility with my paperwork was a huge help, and she handled every little issue with great professionalism, giving me total confidence in my decision to call this place home.

Devendra Babu
Reviews 1

I have lived at Saxony at Chase Oaks in Plano for over a year now and have truly enjoyed my time here. The leasing staff, especially Jacqueline Ley and Micky, have been wonderful. I also want to give a special shout-out to the maintenance crew, particularly Juan and Valentin, who have been absolutely great.

Neena Herrera
Reviews 1

My time at Saxony at Chase Oaks has been fantastic. Jacqueline was a huge help during the leasing process, going above and beyond to answer my questions and guide me to the right place. I really recommend reaching out to her. Micky and Veronica are equally great and will make sure your needs are met. The community here is peaceful and spotless. Definitely worth a visit if you are looking for a new home in Plano.

Hemant Pai
Reviews 1

I joined the Saxony at Chase Oaks community in Plano back in 2021 and have been impressed by the professionalism of the leasing staff and the approachability of the maintenance team. Jacqueline Ley personally guided me through the paperwork, move-in process, and even handled post-move-in details with great care. Her ability to build genuine customer relationships and her proactive nature really stand out, making her a rare find in the leasing industry today. Great job, Jacqueline!

Latia Smith
Reviews 1

My search for a new place in Plano was exhausting, but finding Saxony at Chase Oaks and connecting with Jacqueline made all the difference. She guided me through every step of the application with genuine care and deep knowledge, answering my initial questions so thoroughly that I knew I had found the right community. Her thoroughness and kindness really set the team apart, making her a true asset to Saxony at Chase Oaks.

Angie S
Reviews 1

When I relocated to Plano in May 2019, Saxony at Chase Oaks became my first apartment home. I initially rented a one-bedroom unit and really enjoyed the experience. The grounds were well-maintained, with staff regularly power-washing the breezeways and keeping up with essential upkeep like air filters and pest control. While there is plenty of general parking, having a dedicated carport was a major plus for me. Later on, I needed to upgrade to a two-bedroom. The team was very accommodating and made the transition process smooth and stress-free. The office staff were consistently pleasant to work with, and the maintenance crew was excellent, helping me out whenever issues arose. After living there for two years, the move-out process was seamless. Returning my keys was easy, and they promptly sent my full security deposit to my new address about a month later.

den key
Reviews 1

My stay at Saxony at Chase Oaks in Plano has been fantastic. The leasing team is incredibly supportive, and I want to highlight how helpful Jacqueline was in answering all my questions. Micky and Veronica were also great to work with. Beyond the friendly staff, the apartments are spotless and the amenities are excellent.

Raghu palathi
Reviews 1

We recently relocated to Saxony at Chase Oaks in Plano, TX, and couldn't be happier with our choice. Jacqueline and Zack were fantastic guides during the search process, ensuring we found the perfect fit. Their responsiveness to our questions made the whole experience smooth and stress-free. Great community so far!

bill wangeman
Reviews 1

Moving into Saxony at Chase Oaks in Plano was a great decision. The apartments are spacious, tidy, and peaceful, making for a comfortable living environment. The leasing team strikes a perfect balance between being welcoming and professional, while the maintenance staff is both capable and personable. I highly suggest prospective tenants to tour the property.

Rikki Grinde
Reviews 1

Moving into Saxony at Chase Oaks in Plano felt surprisingly easy despite my tight timeline. The team was incredibly welcoming and made the onboarding process a breeze. Since settling in, I’ve submitted a few maintenance tickets, and each one was resolved quickly and efficiently. The community is well-maintained, spotless, and peaceful. I genuinely enjoy calling this place home.

12081999
Reviews 1

Valentino came out today to get my heating back up and running, and I really appreciated his help. He truly goes the extra mile for residents. Living at Saxony at Chase Oaks has been a great experience with no real issues, and whenever something does come up, the team here ensures it gets resolved quickly.

Elizabeth Webb
Reviews 1

Huge thanks to Jacqueline at Saxony at Chase Oaks for making our apartment search in Plano so much smoother. It’s hard to find a place that’s both affordable and well-maintained, and it’s even harder to find staff who actually care. Jacqueline was incredibly busy, juggling multiple tasks, yet she still gave us her full attention with genuine warmth and efficiency. She went above and beyond to guide us through the application process and helped us find the perfect floor plan. Even after we didn’t get our first choice, she didn’t just close the file; she proactively kept us in the loop about other available units. Her dedication is why we decided to stop looking elsewhere. The entire team has been wonderful to work with, and Mickey was also thorough and efficient when she helped us earlier. I’m really enjoying my time here so far, and I’m already looking forward to using the pool this summer. Thanks again for everything!

natalie meyer
Reviews 1

My tour of Saxony at Chase Oaks in Plano was a breeze. I called and got to see the available units the very same day. Jacqueline was fantastic—she scheduled our visit quickly and made sure we saw all our options before walking us through the complex and the specific apartment. The grounds are spotless and well-maintained, which really impressed us. It was a nice touch to be offered drinks and snacks while we checked out the model home. I even asked to see inside one of the garages, and Jacqueline happily fetched the keys so we could check it out. The service and the unit itself won us over, and we submitted our application right then and there. We are thrilled about the possibility of living here, so definitely ask for Jacqueline when you book your tour!

Jeddah Razel Martin
Reviews 1

My husband Jack and I have been absolutely charmed by our experience at Saxony at Chase Oaks in Plano. Our first meeting with Tiana Jones set the tone perfectly; her warm smile and genuine welcome made us feel right at home immediately. She navigated the leasing process with impressive efficiency and expertise, displaying a level of courtesy and kindness that truly stands out. Tiana is a fantastic Leasing Professional Associate, and we are thrilled to give her five stars. We also want to express our deep gratitude to the management and staff for welcoming us—and our furry companion, Jerome Martin—with open arms. The thoughtful welcome card was a lovely touch. A special shout-out to Valentin, Enrigue, Jennifer, Mark, and James for their outstanding support. You all are amazing! Wishing you all a wonderful day and God bless. Jeddah Razel Arriola Martin & John "Jack" Edward Martin From The Kenai Peninsula, Alaska

John Buscema
Reviews 1

My search for an apartment in Plano lasted about six weeks, but meeting Shay at Saxony at Chase Oaks changed everything. She guided me through several floor plan options with ease, ensuring I felt confident and informed at every step. The units themselves were spotless and in perfect condition. If you are hunting for a place in Plano, ask for Shay—she is exceptional and makes the leasing process seamless.

Azim Lokhandwala
Reviews 1

Saxony at Chase Oaks offers a great living experience in Plano, with maintenance that truly stands out. Valentino deserves special praise for his passion and dedication to his work. The rest of the team is equally attentive and helpful, making the community a pleasure to call home.

Destinie Rodriguez
Reviews 1

My experience living at Saxony at Chase Oaks has been wonderful, largely thanks to the incredible team. From the very first tour, my family and I felt completely at home. Jacoline, the leasing agent, has been fantastic and always ready to answer any questions. The communication across the board is top-notch, with staff responding quickly and efficiently. The management is supportive, and maintenance is reliable; whenever an issue arises, it gets resolved immediately. I highly recommend this property to anyone looking for a well-managed community in Plano.

Chanelle Johnson
Reviews 1

Saxony at Chase Oaks in Plano really left a great impression on me, mostly thanks to Estee’s fantastic service. She was incredibly welcoming and clearly knows the property inside and out. Even though my timeline didn’t line up for an immediate move, I’m certain I would have signed the lease if a unit had been available for my specific date. The community itself is stunning. I appreciate the assistance even though I didn’t end up signing here!

Gabrielle Burse
Reviews 1

We had a wonderful two-plus years at Saxony at Chase Oaks in Plano. The management team was incredibly responsive, addressing all maintenance requests and answering our questions promptly. We also appreciated that the community was well-maintained and free from pest issues. Our neighbors were friendly, and the overall atmosphere was welcoming. We would have renewed our lease if we hadn’t relocated to another state. I highly recommend this apartment community to anyone looking for a pleasant place to live.

Pk1971
Reviews 1

I recently toured with Veronica Hill, a leasing agent at Saxony at Chase Oaks in Plano, and she did an excellent job. She was incredibly knowledgeable and thorough during the presentation. Although I am specifically looking for a second or third-floor unit, the two-bedroom model she showed me was exactly what I was hoping for. Highly recommend her!

Thia Opuoro
Reviews 1

Living at Saxony at Chase Oaks in Plano has been a pleasure, largely thanks to the maintenance team. Enrique is outstanding; he treats my apartment with respect and always does excellent work. He also makes a point to greet me personally whenever I happen to see him around the community.

Jeremy Pueschner
Reviews 1

Living at Saxony at Chase Oaks in Plano has been a wonderful experience. The leasing office staff are incredibly supportive, and I want to give a special shout-out to Corinna and Sarai for their endless patience and kindness. The apartments are well-maintained and comfortable, and the pool area is always clean and inviting. The entire community feels neat and organized. Even with the challenges of the pandemic, moving in and settling down has been smooth and stress-free. The team clearly goes above and out to ensure residents have the best possible experience here. I highly recommend this place.

Chandra Lekha Bukka
Reviews 1

I’ve called Saxony at Chase Oaks home since 2017 and can’t recommend it enough. The leasing team, especially Sarai, is fantastic—she’s always approachable, friendly, and provides clear answers to any questions. Maintenance requests are also resolved rapidly, often within the same day. Our apartment on the second floor has remained clean and tidy, and we haven’t had any trouble with bedbugs or other pests.

Scymia Colbert
Reviews 1

Logan was incredibly helpful during my search for a new apartment at Saxony at Chase Oaks. Her patience and kindness made the whole process a pleasure, and she answered every question I had. I really appreciated her warm approach and left with a great impression of the team.

Phoebe9523
Reviews 1

I reached out to Saxony at Chase Oaks for some details about the apartments in Plano, and Micky was incredibly helpful. Even though the place wasn't quite what I was looking for, she went the extra mile to point me toward other great options within the Gaines community. It was a refreshing change of pace—genuinely the first time I felt like I had someone looking out for me during my apartment search. Top-notch customer service!

Sarah Werther
Reviews 1

I stopped by the Saxony at Chase Oaks office during a busy afternoon and was pleasantly surprised by the warm welcome. Corina and Saray, the new team members, made the experience incredibly smooth. Saray was particularly helpful, handing me a water bottle and patiently answering all my questions. I really appreciated their support and am looking forward to renting from you this September!

Amarrie21
Reviews 1

I reached out to Saxony at Chase Oaks in Plano for some apartment details and was helped by Veronica Hill. She was incredibly friendly and knowledgeable, making the whole experience a pleasure. Thanks to her, I found a great price and plenty of space. I’m really glad I stopped by to chat with her!

Zania
Reviews 1

Enrique has been a standout asset to the Saxony at Chase Oaks community. He consistently goes above and beyond, handling maintenance issues with both efficiency and genuine kindness. It is always a relief to know he is on the team and available to resolve any concerns quickly.

Angela B
Reviews 1

Living at Saxony at Chase Oaks has been a great experience. The team is incredibly welcoming, and Veronica made the move-in process smooth and easy. Maintenance is quick to respond and does quality work. The pool area is lovely, though the hot tub could use a temperature check; otherwise, the community is well-maintained.

Khaja m Mohammed
Reviews 1

As a current resident at Saxony in Plano, TX, I have been impressed by the team. While Angelica and Eialt didn’t handle my application directly, I wanted to give them a special mention for their incredible attentiveness. Angelica, in particular, has been incredibly helpful whenever I’ve had questions or concerns. I’m really glad to call this place home.

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About Madison Chase Oaks

Address
300 Legacy Dr
Categories
Real estate