Based on 10 reviews
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Terrible company with terrible values. They fire good workers and make it hard for the good ones to even stick around. Then, when you are a good worker who QUITS because they are constantly ignoring what is actually in the contract you signed, the discriminate terribly against you and will go above and beyond to ignore you and make getting them out of your lives nearly impossible. Never work here. Also peep those turnover rates. Yikes. You guys have a clear management problem.
This place is a JOKE!! They dont answer your questions and they want to you to drop EVERYTHING in your life for them including your children and family!! They suck you in with the pay but the hassel is not worth it. i wouldnt even give this place a star if i had a choice
Warm, inviting, clean and bright. Busy call center with a sense of fun and employee support.
I have been a supervisor for many years and the conduct I witnessed from other senior staff was baffling. Multiple employee's medical documents were shared by senior staff members to the senior staff group chat in direct violation of HIIPA. If you spoke up about this, administrators would ignore the communication and you would be isolated by all senior staff and labeled as problematic. I couldn't spend another day there.
They fired a bunch of people during training. One person for returning 1 minute late from lunch, another they gave multiple reasons and kept retracting their previous reasons and then ultimately let them go with no official reason. They also make you drive an hour to get equipment. The training is not well organized and leadership seems absent
Very unprofessional, rude bad reviews and does not have respect for their employees just because their pay is good they feel they can run your life. HORRIBLE EXPERIENCE the few months I was employed with them never again will I attempt to go back
I quit last week. Company has the worst structure I ve ever seen. No one communicates and everyone is lost. NOONE understands how the executives can sit in planning meetings all day every day to put out 5 seconds of information. I don t just speak for myself. I seriously speak for everyone, it s a joke..a complete joke and everyone laughs how bad the senior leadership handles things. The CEO needs to clean house on the VPs and start fresh
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We combine outsourced customer service technologies with human touch to deliver forward-looking customer experiences for government and business.
Savilinx is a leading customer service provider that offers innovative solutions to businesses and government agencies. With a focus on combining cutting-edge technology with human touch, Savilinx delivers forward-looking customer experiences that are unmatched in the industry.
At Savilinx, we understand the importance of providing exceptional customer service. That's why we have developed a range of services that are designed to meet the unique needs of our clients. Whether you're looking for help with inbound or outbound calls, email support, chat support, or social media management, we have the expertise and experience to deliver results.
One of the key factors that sets us apart from other customer service providers is our use of advanced technologies. We leverage state-of-the-art tools and platforms to streamline processes and improve efficiency while maintaining high levels of quality and accuracy.
But at Savilinx, we also recognize that technology alone cannot provide an outstanding customer experience. That's why we place great emphasis on hiring and training top-notch professionals who possess excellent communication skills and a deep understanding of your business needs.
Our team members are carefully selected based on their experience in delivering exceptional customer service across various industries. They undergo rigorous training programs to ensure they have all the necessary skills needed to provide personalized support tailored specifically for your business requirements.
We pride ourselves on being able to offer flexible solutions that can be customized according to your specific needs. Whether you need help with overflow call handling during peak periods or require full-time dedicated agents for ongoing support, we can tailor our services accordingly.
At Savilinx, our goal is not just about meeting but exceeding expectations when it comes to delivering exceptional customer experiences. We work closely with each client throughout every stage of their journey with us – from initial consultation through implementation – ensuring complete satisfaction at every step along the way.
In conclusion, if you're looking for a reliable partner who can help take your business's customer service operations to new heights while keeping costs under control – look no further than Savilinx! Our commitment towards excellence combined with cutting-edge technology makes us one of the best choices available in today's market!