Royal Media Network

3.6 · 49 reviews
royalimagingsolutions.com Write a review
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norma uiagalelei
Reviews 1
2020-12-01 09:40

Ive been using Royal Media now for two years and m...

Ive been using Royal Media now for two years and my sales rep Nestor Capulong Jr is always trying his best to help me. He follows up, updates, calls and always keeps me in the loop for orders. We had a problem with one order and he did his best to compensate our office. He gives excellent customer...

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Tony Santos
Reviews 1
2020-11-28 04:43

I Had been assisted by Nestor Kapulong Jr. with se...

I Had been assisted by Nestor Kapulong Jr. with several of my Assignment to obtain Quotations and Place Orders throughout several Years Now and, he actually, is a very good Sales Representative when it comes to Customer Service.
He is kind, respectful, willing to assist, would ask questions when ne...

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Karen Montemayor
Reviews 1
2020-11-11 02:20

Hi ive been with royal media for almost a year now...

Hi ive been with royal media for almost a year now i guess..with my agent Cristine Caren Obiado Sumile..she's so accomodating and responsive to all my emails...i am recommending her if you wanna order toners with them.The toners (TN 350 & TN 750 ) that i am getting from them are all working good and...

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kerstin mcelvain
Reviews 1
2020-10-27 02:17

Customer service at -1 on a scale of 1-10! Product...

Customer service at -1 on a scale of 1-10! Product is even worse than customer service! None of the cartridges I purchased (15) work!!! This place is a rip off and its pulling teeth to get my money back!!!!! Sales rep couldn't even ship my out on "rush delivery" like he said and I paid for in advanc...

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Linnton Community Center
Reviews 1
2020-10-24 20:39

They called and I asked them to remove me from the...

They called and I asked them to remove me from their call list as I already have a service. The person proceeded to tell me he dated my daughter last night.

Inappropriate, unprofessional, uncalled for.

Use a service in your area. I plan on turning in a complaint with the attorney general so ...

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Kristi Zalesky
Reviews 1
2020-09-23 03:34

This company has been harassing me for months. The...

This company has been harassing me for months. They just put a manager on the phone who told me he was helping out his employee who was about to loose her job. Begged me to buy. Seriously? Never heard a guilt sales tactic before and I work in sales. This was a big red flag to me but I kept listening...

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Dan Valles
Reviews 1
2020-07-28 23:58

Thia Pia Thompson has been my sales representative...

Thia Pia Thompson has been my sales representative from Royal Media Network and has always been so helpful. She makes every effort to insure a positive experience in our communication. When I see her phone number or email I smile because of the nice person that she is and the communication I know ...

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Daurie Schwartz
Reviews 1
2020-07-04 22:52

These people keep calling my 13 year old daughters...

These people keep calling my 13 year old daughters cell phone and won't give up. When I get on the phone or call them back they go back into their sales monologue about how much they can save me in office supplies. They obviously are not from the US and don't know common courtesy and the rules aroun...

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Peyton Lucy
Reviews 1
2020-06-15 16:08

I have been purchasing HP toner cartridges from Ro...

I have been purchasing HP toner cartridges from Royal Media for a couple of years. I'm not sure of the number of cartridges in all but it must be approximately 100. The price is very good and the delivery time is fast. My sales rep is Pia who I have found to be exceptionally friendly.

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Rabby Mc
Reviews 1
2020-06-05 07:35

Very good service and excellent staff. Pia Thompso...

Very good service and excellent staff. Pia Thompson has been my sales representative the entire time I have done business with RMN. Always very helpful and knowledgeable! I will recommend and keep buying from RMN. Thank you Pia and RMN.

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Julia N
Reviews 1
2020-06-02 21:01

I usually waste time with any telemarketer. They d...

I usually waste time with any telemarketer. They don't have answers for your questions you ask because no one ever does. I figure me being on the phone with them is wasting their time rather than trying to swindle others who don't know any better. I recently received a phone call in regards to getti...

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arubina14
Reviews 1
2020-05-09 10:57

If it were possible to give a zero (0) star rating...

If it were possible to give a zero (0) star rating, I would. We've received phone calls from this company on and off for the past year now.

Every time we receive a call they promise me that they will give me the lowest price possible. The first time someone called our office, I told them how much...

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Tammy Silva
Reviews 1
2020-05-07 15:23

I'm having issues with contacting them. When I in...

I'm having issues with contacting them. When I install the ink cartridges it says it's damaged. Sometime they work sometimes they don't. They also charged me for toliet paper and never sent it. They told me they would refund me but they never did. I felt the company was kinda shady from the begi...

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U.S. PEST CONTROL
Reviews 1
2020-05-07 13:48

Our company would like to personally recognize ass...

Our company would like to personally recognize associate PIA for her politness and driven abililty to supply us with the products we need. She is always kind and easy to work with and we never feel pressured in a negative way. Our CEO and President Ms. Joyce DeBerry is very pleased with services her...

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Terry Bratchur
Reviews 1
2020-05-04 13:50

I'm ashamed to admit it... but Jill and me got int...

I'm ashamed to admit it... but Jill and me got into it a little bit. It got heated. We both said things we regret. Jill... I'm sorry. I apologize. Your printer toner price of $50.00 was very reasonable. I want you back. Royal Media Network Inc. only tried to help me, and I turned them down. I turned...

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Mercedes Jones
Reviews 1
2020-05-01 22:51

I want to compliment one of your excellent employe...

I want to compliment one of your excellent employees, Marivic Villasanta Lopez. She went to great lengths to help me when looking for a better quality of toner for our printer. I have always received quality service and next day delivery from Royal Media.

Such service builds great working relatio...

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David Wharton
Reviews 1
2020-03-05 09:46

I have purchased 3 toner cartridges for my Lexmark...

I have purchased 3 toner cartridges for my Lexmark MX310dn. The cartridges are high quality and work flawlessly. The price is excellent and I am very impressed with the packaging.
Robhelyn Reyes has been wonderful to deal with. I will purchase again from Royal Media. Great product at a great prices...

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Mike Kruse - Kruse & Company
Reviews 1
2020-02-07 03:25

Apparently I am in the minority but I have had exc...

Apparently I am in the minority but I have had excellent service and the prices are almost half what I was paying for ink at Costco. I have had no issues at all with the quality and have now used about 6 different cartridges from them.

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Tony Chavez
Reviews 1
2020-01-18 20:35

I have asked over 60 times to be removed from thei...

I have asked over 60 times to be removed from their calling list, managers have told me they would remove me, now when I ask for a manager they just hang up on me.

I think you should be able to bring harrassment suits against companies like this one.

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Estate Lindholm
Reviews 1
2020-01-12 12:24

We are trying Royal Media Inc for the first time a...

We are trying Royal Media Inc for the first time and so far they have gone out of there way to make sure that I was happy even calling me to see if I have received my package and then to see if I like there product.
The products are everything they said it would be and I didn't have to pay till I ...

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Monica Allen
Reviews 1
2020-01-10 17:47

Krisrimae is a wonderful representative of your c...

Krisrimae is a wonderful representative of your company. She has been very polite and diligent in the execution of her role. A real pleasure to work with and dependable. I have no hesitation in giving her a favorable recommendation in the performance of her duties. Continue to offer reasonable ...

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Casey Toth
Reviews 1
2020-01-07 03:50

Worst company ever. We ordered boots in September ...

Worst company ever. We ordered boots in September 2017. We didn't hear anything else from them until I called them in March 2018. Then they told me they don't have most of the sizes/brands that we originally asked for. Finally, one year later we finalized the order, even though we are only getting h...

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Bryan Lovell
Reviews 1
2020-01-05 03:58

I had been contacted by this company for a deal on...

I had been contacted by this company for a deal on ink cartridges, I decided to give them a try. Product was shipped but I received notice that there was not enough postage and that I would need to pick the package up at the Post Office. Called Royal Media and reported the incident, they said they w...

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