Crocs

Phenomenal customer service! I purchased a pair of Merrell hiking boots over the summer and they started to have a very annoying squeak every time my heel hit the ground. I went in just to see if there may be any adjustment that could be made to them. After a few minutes of trying to do that, the sales rep offered to give a me a brand new pair to replace, under warranty, the ones I came in with. Amazing customer service, thanks so much!