Nicole Z
When I wrote my initial review I was not happy. I ...
When I wrote my initial review I was not happy. I must say, Don Jacobs Toyota rectified the entire situation. They even picked my car up and dropped it off for service. Additionally, they called me through the entire process to keep me informed on what was happening with my vehicle and told me approximately when they should have it back to me. When I received my vehicle, I was given paperwork on exactly what was done and they also made a follow up call. Don Jacobs proved to me they truly do value their customers and want us to keep coming back. Also, I am very happy that I purchased my vehicle from them and will continue to come back for future vehicle purchases.