Horrible is all I can say...and we even sent a che...

Horrible is all I can say...and we even sent a check each year to our carrier in Dec. When it rains our newspaper is usually a wet paper log. It took me 3.5 hours to cancelled the newspaper as they "click" me off twice. The Customer service people however always very nice...they are in SC I believe. The local Indy Star will NEVER call you if you have a problem. All we wanted was a dry paper & they could put into our mailbox newspaper slot. See below our "slot". Not going to use them until someone calls us...so it maybe never....