I have to give credit where it’s due: the team at ...
I have to give credit where it’s due: the team at Moonrise Hotel was incredibly friendly, and the breakfast wasn’t bad. However, the rest of my stay left much to be desired. For starters, housekeeping skipped my room entirely while I was there. It turns out you have to request turndown service every single day, and since I missed the note explaining that, my bed stayed unmade—my mistake, sure, but still inconvenient. The room itself was disappointing. I had reserved a queen, but was moved to a king suite designed for accessibility. It felt sparse and impractical for business: just a bed, two nightstands, a dresser, and a chair. No desk or table meant I had to balance my laptop on an ironing board next to the single chair to get any work done. To make matters worse, the Wi-Fi went down for a good chunk of my stay, and the elevators were unreliable, often out of service. The pool area also felt dated, with missing tile trim that gave it a worn-out look. The "beach towels" provided were surprisingly small, feeling more like hand towels than actual pool towels. Given these issues, I wouldn’t recommend staying here. If you’re looking for a hassle-free trip in St. Louis, Moonrise might not be the right fit for you.