Reno Hilton

4.2 · 4472 reviews
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Alex Elrod
Reviews 1
2020-09-28 19:14

Tumble town used to be a great place to take my ki...

Tumble town used to be a great place to take my kids, because they had local discounts. Used to be 20.00 for both kids so my kids could have fun but now it's all about money money $24.00 for 2 kids just to play lol outrageous they don't give local discounts well this local will be more then happy to...

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Joshua Coppola
Reviews 1
2020-09-28 15:24

Here on work, so not partaking in the casino, but ...

Here on work, so not partaking in the casino, but the room was nice - spacious, clean, nice minimalist look but still upscale. Had a great view of the mountains, but anyone someone near my room is showering it sounds like my toilet is broken and just running non-stop. Looking forward to checking out...

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David Bradley
Reviews 1
2020-09-28 02:38

Ice skating, movie theater, bowling alley, pool, g...

Ice skating, movie theater, bowling alley, pool, great view of the snow capped mountains. The restaurants are pricey, but its a Casino in Reno so I guess that should be expected. The drink service could have been better, I literally had to walk around to find a drink server and she wouldn't take my ...

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Natalie B
Reviews 1
2020-09-28 02:21

We held my daughter's birthday party at Tumble Tow...

We held my daughter's birthday party at Tumble Town and it was great. The hostess of our party was sub par. Peppermill's party room hostess was orders of magnitude more helpful and attentive, everything else is better at GSR. Sophie; the manager of Funquest, is incredibly helpful and she handled a d...

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Ken Scott
Reviews 1
2020-09-27 20:20

Terrible customer service. Ridiculous fees for eve...

Terrible customer service. Ridiculous fees for every possible thing. Beware, especially, the false advertising! You may see a reasonable daily rate for accommodations, but they tack on a daily resort fee which includes a non-optional tip for housekeeping among other things.

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Michelle
Reviews 1
2020-09-27 11:01

Unfortunately my stay wasn't fun at all. Check-in ...

Unfortunately my stay wasn't fun at all. Check-in was not very welcoming no directions given or any information upon arrival. I booked the concierge room. Shower and electric outlets in the bathroom didn't work. Unfriendliness from various service workers in the casino area. The highlight was litera...

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Aishik Ashraf
Reviews 1
2020-09-27 08:14

We went to the bowling alley. Just like the hotel ...

We went to the bowling alley. Just like the hotel and casio it's open 24 hours. We had dinner afterwards at the restaurant on the second floor. The restaurant was pretty upscale and the service was great. The food was decent, and very surprisingly very affordable.

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Lawrence Chia
Reviews 1
2020-09-27 06:20

The casino is bright with an open floor plan that ...

The casino is bright with an open floor plan that gives you a warm feeling of luxury. The gaming floor is conveniently located near the front door, and the crystal lounge sits between restaurant row and the gaming area. We had drinks at the crystal lounge before attending a show at the Grand Theatre...

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Heidi Butler
Reviews 1
2020-09-27 03:22

Rooms are always clean and comfortable. This place...

Rooms are always clean and comfortable. This place has everything you need. Dont really need to leave to enjoy yourself. Actually won $100 which is rare for me. Only downside is cigarette smoke but what can you expect from a casino.

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J L
Reviews 1
2020-09-26 23:48

Very Smokey throughout the whole place even in the...

Very Smokey throughout the whole place even in the rooms and the smell pot as well. Only one working elevator and it was rickety. The Windows in the room offer only wind protection not thermal or noise so if it's hot or cold out expect to feel it as well as hear all the street traffic and people tal...

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Nancy Taylor
Reviews 1
2020-09-26 23:12

We had a wonderful stay at the Grand Sierra during...

We had a wonderful stay at the Grand Sierra during the Street Vibrations Motorcycle event. Ron Padrotti made sure all our needs were met and exceeded, the Buffet was amazing and we will definitely stay there again for our next visit to Reno!! Thank you so much Grand Sierra staff!!

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Andrew Deaton
Reviews 1
2020-09-26 11:43

I attended Biggest Little Fur Con at Grand Sierra ...

I attended Biggest Little Fur Con at Grand Sierra resort from May 10th through May 14th. The stay was delightful, and I will continue to attend every year. The summit rooms are luxurious, spacious and reasonably priced. The convention space is huge and simply laid out. 10/10!!

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Ashley Smith
Reviews 1
2020-09-26 05:53

To start off the room was exceptionally well the ...

To start off the room was exceptionally well the Houseman was polite as can be, he cleaned my room to my expectation As far as the gambling went I won so I was definitely happy and all around the entire staff was beyond awesome.

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Shanita Pracht
Reviews 1
2020-09-25 06:49

In regards to the rooms they are very nice and spa...

In regards to the rooms they are very nice and spacious...HOWEVER I am very disappointed in the way things are being run during a pandemic like there is none. The place is completely packed and the concierge said that they were SOLDOUT meaning they filled EVERY room in the hotel. People did not soci...

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Chelsy Reed
Reviews 1
2020-09-24 00:57

We paid extra for a concierge room and our keys di...

We paid extra for a concierge room and our keys didn't work in the lounge. I spoke with3 different staff members on the phone and each one of them rudely hung up on me. They did offer to bring me a new key, but the lounge was only open for 10 more minutes and we were checking out so that wasn't usef...

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Kenneth Schaefer
Reviews 1
2020-09-23 18:48

My friend and I go out to spend our free play occa...

My friend and I go out to spend our free play occasionally and this time we ate at the buffet. The buffet food was great, my rating was based on the staff. It took abot 10 minutes before someone came by for our drink order and even longer to clean the plates away. It got to the point that we were co...

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Beck Marko
Reviews 1
2020-09-23 18:08

I want to give this 5 stars because my son had a B...

I want to give this 5 stars because my son had a BLAST swinging into his teenage years with his friends but I had to knock off a star because there are some major communication issues. We called a week before my son's 13th birthday party to make sure the ultimate rush swing would be opened. They to...

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bill bethell
Reviews 1
2020-09-23 14:58

Pretty tight slots. And a lot of them, but not a v...

Pretty tight slots. And a lot of them, but not a very good variety. The sport's bar was nice. The cafe is very slow, appears poorly ran, we waited and waited for a table... not because they were busy... just plenty of tables that needed to be cleaned... but the Food is great.

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Benjamin Hamm
Reviews 1
2020-09-23 13:51

The Grand Sierra has an amazing buffet. The casino...

The Grand Sierra has an amazing buffet. The casino was a bit smaller than I expected and the slots weren't so easy in my wallet. They are working to renovate parts of the inside but the exterior could use a bit of attention. Overall I had a fun time here.

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Michael Evans
Reviews 1
2020-09-23 13:30

I was very impressed with the level of polish at t...

I was very impressed with the level of polish at the GSR. Definitely the nicest resort in Reno. They have some newly renovated rooms that are very modern. I had marble tile and all new furniture. I'd stay here again depending on the rates.

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Jared Lamb
Reviews 1
2020-09-23 12:36

One of the nicest resorts in Reno, and the fact th...

One of the nicest resorts in Reno, and the fact that it's off by itself and away from the other casinos makes it feel that more special. The theater, club, spa, and variety of restaurants make the GSR an excellent choice for those visiting Reno. Also, the staff are extremely nice and accommodating. ...

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Danee Owens
Reviews 1
2020-09-23 12:00

Need more 24 hour restaurants ..24 hour cafe ran o...

Need more 24 hour restaurants ..24 hour cafe ran out of food.Rooms were very nice but ice machine was broken... every time I needed something.had to call room service at least 4 times to finally get it.. took advantage of the re grand opening prices so that was a plus

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Alchemy Coeur
Reviews 1
2020-09-23 09:52

The power went out...which meant no proper ventila...

The power went out...which meant no proper ventilation. A nonsmoking room was filled with smoke...which meant, as I am allergic to Tabasco - I was sick for 12 days after staying there. Further, they claimed their room was fully handicapped accessible, it was not...totally a lie so they could book a ...

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