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Average ratingGreat
4.3/ 5

Based on 8 reviews

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Brian Campbell
Reviews 1

I have been a customer of RAKBANK for several years now and I must say their services are quite average. While their online banking platform is user-friendly and convenient, their customer service can be frustrating at times. There have been instances where I had to wait for a long time to get through to a representative and the information provided was not always satisfactory. However, I do appreciate their competitive interest rates on savings accounts.

Richard Hoffman
Reviews 1

I have been banking with RAKBANK for a while and the services provided have been satisfactory. However, there is room for improvement in terms of customer support. The representatives are not always knowledgeable and often provide incomplete information. Overall, an average experience with the bank.

Bertil Ipsen
Reviews 1

Being a customer of the bank, I have had mixed experiences with RAKBANK. While their products and services are satisfactory, there have been instances where I faced issues with their customer support. It would be great if they could improve their response time and provide more efficient solutions to customer queries.

Andy Crowder
Reviews 1

I had a recent experience with RAKBANK and I must say the overall service was quite average. While their banking platform is easy to use, I had some issues with their mobile app. The app would frequently crash and I had to reinstall it multiple times. However, I appreciate their timely response to resolve my issues.

Chuck Ledbetter
Reviews 1

I have been a customer of RAKBANK for a few years now and I am extremely satisfied with their services. Their online banking platform is user-friendly and secure. The customer support team is always responsive and helpful. I highly recommend RAKBANK for all your banking needs.

Dena Hong
Reviews 1

👍 I've been banking with RAKBANK for quite some time now and I must say they provide an excellent service. Their online banking platform is user-friendly and secure. The staff is always courteous and helpful. I highly recommend RAKBANK to anyone looking for a reliable banking partner.

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About RAKBANK

RAKBANK, also known as the National Bank of Ras Al-Khaimah, is one of the fastest growing and most dynamic banks in the UAE. Founded in 1976, the Bank underwent a major transformation in 2001, with a shift in focus from corporate banking to retail and small businesses.

Today, the Bank offers a wide range of personal and business banking services throughout its 35 branches and its portfolio of electronic banking solutions, which include Telephone, Online, and Mobile Banking. It also offers Sharia-compliant personal and business banking services via its Islamic Banking unit, RAKBANK AMAL.