I have been a customer of RAKBANK for several year...
I have been a customer of RAKBANK for several years now and I must say their services are quite average. While their online banking platform is user-friendly and convenient, their customer service can be frustrating at times. There have been instances where I had to wait for a long time to get through to a representative and the information provided was not always satisfactory. However, I do appreciate their competitive interest rates on savings accounts.