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ProCeilingTiles

4.8· 893 reviews
Average ratingExcellent
4.8/ 5

Based on 893 reviews

587%
48%
33%
21%
11%
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What reviewers say about ProCeilingTiles

Generated with AI from 893 reviews on Trustburn · updated 4 days ago

Customers generally report that the ceiling tiles look fantastic and provide an aesthetic upgrade, with many finding the installation straightforward and the results impressive.
What does ProCeilingTiles do?

ProCeilingTiles sells and delivers ceiling tiles for residential and commercial projects, such as basements and restaurants, and provides installation services.

Are there any complaints about ProCeilingTiles?

Yes, critical reviewers mention that the tiles can feel fragile or flimsy, may not sit flat in the grid, and have experienced issues with color matching between batches and shipping damage.

What do people say about ProCeilingTiles outside Trustburn?

Outside of Trustburn, people discuss using the company's matte black tiles in drop ceilings, often pairing them with painted metal grids and LED grid lights for home gym or similar projects.

AI-generated from reviews on this page. Verify anything important with the company directly.

Amanda S.
Reviews 1

Installing these tiles from ProCeilingTiles was a breeze. They fit in effortlessly and have great resilience, bouncing back to shape even if you accidentally bend them. I didn’t need any special tools, just standard scissors to trim them to size. The quality is impressive—guests love the look and can’t tell they’re vinyl, so they certainly don’t come across as inexpensive.

Adele W.
Reviews 1

We are really happy with the ceiling we installed using the decorative tiles from ProCeilingTiles. My daughter specifically picked out the high-profile design, and the result looks great. I initially made a mistake when ordering and forgot to include the trim for the edges, so I had to place a second order for the lower-profile border pieces. Both shipments arrived promptly, and we’re very satisfied with how everything fits together.

Vishal D.
Reviews 1

ProCeilingTiles supplied the ceiling solution for our retail space, and while the aesthetic result is excellent, there are practical considerations to keep in mind. The tiles are notably slender, which made cutting and fitting the recessed lighting a bit tricky. Be aware that unlike older, bulkier options, these lack built-in insulation and sound dampening, so we had to add new insulation separately. Despite these minor installation hurdles, the final look is very pleasing.

Mary H.
Reviews 1

We swapped out the old foam boards in our basement’s dropped ceiling for ProCeilingTiles and the difference is night and day. They look fantastic. The material is surprisingly lightweight yet durable enough to handle installation without creasing or bending. Jason and his crew at ProCeilingTiles were a pleasure to deal with, offering some really useful advice along the way. Shipping was incredibly fast, which helped us finish the project much quicker than expected. Honestly, this was the smoothest part of our entire house renovation.

Rashelle L.
Reviews 1

I was hesitant to switch from the worn-out drop ceilings in my home, but ProCeilingTiles made the whole process a breeze. The products shipped fast and arrived pristine. Installing them was straightforward, and I’m absolutely loving the fresh new look. I’ll definitely be ordering from proceilingtiles.com again.

Bill P.
Reviews 1

ProCeilingTiles provided a great solution for our workspace. The Stratford tiles completely transformed the room, getting rid of that standard sterile office vibe. I did experience a minor issue where a couple dropped down in the first few days, but swapping them out was simple. Everything is back in order now and looks fantastic.

Allison M.
Reviews 1

ProCeilingTiles delivered exactly what they promised. The team kept an eye on the shipment and proactively reached out when one carton was slightly delayed in transit, which I really appreciated. The tiles themselves are top-notch, well-padded, and arrived in perfect shape. Cutting them was a breeze, and the flat installation looks fantastic. Just a heads-up for anyone planning a tegular layout: you’ll need to treat or paint the cut edges to hide the core.

Lucas S.
Reviews 1

ProCeilingTiles sent over some really nice-looking panels. The interlocking strips are a nice touch, though I’d recommend testing the fit on each one just to be safe. If you want a different look, adding a decorative wood trim can really elevate the finish. Just don’t forget to use a strong adhesive—Liquid Nails Fuze-It is my go-to for this kind of job.

Donna W.
Reviews 1

I was tired of the outdated ceiling tiles in my kitchen, so I decided to upgrade using ProCeilingTiles. The result is a fresh, modern look that feels high-end without the high price tag. Pairing them with pot lights really highlights the texture and design. If you’re looking for an affordable refresh that delivers real style, this is a great choice.

Judy W.
Reviews 1

ProCeilingTiles delivered a truly outstanding experience. My missing box of 25 tiles was located and shipped promptly, which was a huge relief given that my husband was recently in the hospital and I was juggling a lot of priorities. The customer service team was incredibly courteous and diligent throughout the process. I’m absolutely thrilled with both the quality of the tiles and the attention to detail. The Grid strips add a professional finish, and the result looks amazing. It’s impressive enough that everyone who has seen it is impressed, and they’re impressed by the service too. At 65, I was even able to install the ceiling tiles myself. I’m very happy with the product and can’t wait to work with this team again.

Lori L.
Reviews 1

I recently purchased mirrored ceiling tiles from ProCeilingTiles to upgrade my basement, and the result is stunning. These tiles matched my vision perfectly. I was also impressed by their customer support. When a package went missing, they responded to my email the very same day and dispatched a replacement that arrived by the next day. I will definitely be returning to their site for future projects.

Dale S.
Reviews 1

ProCeilingTiles delivered exactly what was promised. The installation process was incredibly straightforward, and I was amazed that I could simply use scissors to shape the panels to fit perfectly. The final look is fantastic, and I am thoroughly satisfied with the quality and result.

Penni S.
Reviews 1

ProCeilingTiles delivered exactly what I needed. I hesitated before placing my order, but the quality won me over. They completely transformed my dull basement into a sophisticated area. The tiles are lightweight and simple to install. I definitely recommend checking out their inventory if you want a similar upgrade.

Ed R.
Reviews 1

I was a bit unsure about handling the edges when cutting the raised pattern tiles, but ProCeilingTiles performed exceptionally well. They were simple to slice and fit, and the final result looks fantastic. We installed them in our basement family room, and they really open up the space, making it feel both airy and cozy.

Carol R.
Reviews 1

ProCeilingTiles completely refreshed my kitchen’s aesthetic with a sleek modern vibe. The tiles pair perfectly with new LED fixtures, and finishing the job with a taped frame that matches the lighting creates a really polished look. It is amazing how such an easy upgrade can make such a huge difference. Thanks to the team!

Tyiesha S.
Reviews 1

Having never bought ceiling tiles online before, I was pleasantly surprised by my first purchase from ProCeilingTiles. The quality is excellent and the prices beat the competition. Jason handled my order with exceptional care—he was incredibly responsive and made the whole experience feel personal, like we’d been doing business for years. I’ve only laid down one tile so far, but it looks fantastic. I’m already planning my next order.

Patrick G.
Reviews 1

ProCeilingTiles delivered exactly what I needed. The material cuts cleanly with standard scissors, making the DIY process straightforward. Although installing it on our uneven ceiling required some patience and adjustment, the result is stunning. Highly recommend for anyone looking to upgrade their space.

Ryan S.
Reviews 1

I recently sourced ceiling tiles through ProCeilingTiles after a recommendation, and the experience was fantastic. The ordering process was incredibly straightforward, and their support team truly stands out. Delivery was prompt, and the tiles look excellent. I’m definitely going to stick with ProCeilingTiles for all my future drop ceiling needs.

Buff S.
Reviews 1

ProCeilingTiles really nailed the look of authentic metal without the hassle. Installation was a breeze with regular scissors instead of heavy-duty tin snips, and the finish is convincing enough to fool everyone into thinking it’s the real deal. We picked up two different profiles: a lighter option for standard heights and a heavier gauge for our dramatic 18-foot ceiling. The extra material was perfect for crafting custom medallions for the bedrooms. Shipping from the team was also fantastic—we received everything incredibly fast.

Gordon V.
Reviews 1

I’m really happy with the look of the ProCeilingTiles I ordered—they cut and installed without much trouble. ProTip: make sure you align them all in the same direction relative to the arrows on the film, or you’ll end up with a patchy finish instead of a solid black look. My only gripe is the packaging; the boxes FedEx used weren’t sturdy enough, and several panels arrived with dents and gouges. It wasn’t a total loss, but a few were slightly damaged, which could have easily been avoided with better cardboard.

Brittney W.
Reviews 1

ProCeilingTiles provided high-quality tiles with a fantastic appearance, but the delivery mix-up between white and off-white shades was frustrating. I sent several emails and made multiple calls, yet I haven’t received any reply. Now I’m stuck painting my entire ceiling to get a uniform look, turning what should have been a quick job into a much longer project.

Chuck T.
Reviews 1

I ordered a large batch from ProCeilingTiles, and the overall experience was excellent, especially considering the price was lower than what I’d find at a traditional supply house. Out of 25 boxes, only one had some minor cosmetic blemishes on four of the eight tiles. Aside from that tiny issue, the quality came out great.

Dorien P.
Reviews 1

ProCeilingTiles really nailed it. I’m still working on my project, but everyone who sees the tiles loves the look. It’s nice knowing I can switch up the accent wall if I ever get tired of the ceiling design. I’m pretty sure I’m going to buy everything they have on the site.

Kyle G.
Reviews 1

ProCeilingTiles delivered exactly what we needed for our kitchen renovation. The tiles look fantastic, and we are very pleased with the final result. We paired white tiles with a brown grid, then cleaned everything down with rubbing alcohol before spray-painting the grid. We used a darker silver Glidden paint, and the match was perfect. The process was easier than expected. Just keep in mind that these are lightweight plastic tiles, so we placed our old tiles on top of them to weigh them down and prevent any lifting from the door drafts. The packaging was excellent, so everything arrived in perfect condition with no issues at all.

Wendy M.
Reviews 1

We installed ProCeilingTiles in our 1930s home, which features original lath and plaster walls and ceilings. Since we wanted to preserve our lovely exposed cross beams, we needed a solution that could mask the existing cracks and uneven surfaces without disturbing the structure. The tiles adhered easily and look stunning, as if they have been part of the house forever. A great choice for preserving historic details.

Kelly H.
Reviews 1

I’ve had nothing but positive experiences with ProCeilingTiles. From the moment I started calling with questions right through to placing my order, the staff was incredibly welcoming, expert, and ready to assist. Delivery was swift, and returning my leftover tiles was a breeze. The refund process was equally smooth. But what really stands out is the stunning transformation of my ceiling—it looks fantastic! I’m genuinely impressed by the level of customer service provided.

Elaine E.
Reviews 1

Replacing the water-damaged and cracked popcorn tiles in my dining room and kitchen with ProCeilingTiles was a cost-effective solution that avoided the high price of a full demolition. It was a great way to refresh the space without spending thousands. My nephew handled the installation, and I am very satisfied with both the quality of the material and the customer service. Just a tip from my experience: make sure to order a few extra tiles to have on hand.

Perry H.
Reviews 1

ProCeilingTiles delivered exceptional quality. The tiles looked fantastic and performed perfectly, making me regret not discovering them sooner. Darrick and Julie made the entire process seamless and enjoyable. I have to give a special nod to Julie, whose lovely voice really enhanced the experience.

Zach D.
Reviews 1

The quality of these ceiling tiles from ProCeilingTiles is outstanding. They are surprisingly lightweight right out of the box, which makes hanging multiple panels quickly and effortlessly. We installed them throughout several areas of our Family Life Center, including the vestibule, a storage room, my office, and the bathrooms. The result is a polished, professional finish that has drawn plenty of compliments from visitors. Highly recommended for a clean, durable upgrade.

Joe S.
Reviews 1

We turned to ProCeilingTiles for a quick solution when a general contractor specified washable tiles for a project. Both the GC and the tenant were pleased with the final aesthetic. Delivery was impressive, with the tiles reaching our warehouse in just a few days. All in all, a solid experience with proceilingtiles.com.

Kevin Z.
Reviews 1

ProCeilingTiles delivered exactly what was promised—clean, professional-looking tiles that are a breeze to install. If you’re new to tegular tiles, a quick YouTube tutorial on cutting is all you need to get the job done right. There were just a couple of flawed pieces, but I simply saved those for trimming and nesting, so zero waste.

Frank K.
Reviews 1

ProCeilingTiles delivered exactly what we needed for our home renovation. We ordered both the main panels and the matching border, and the finished ceiling turned out beautifully. The installation process was straightforward and hassle-free. Overall, I’m extremely satisfied with both the quality of the materials and the final look.

Kevin L.
Reviews 1

I was genuinely impressed by the vinyl ceiling tiles from ProCeilingTiles. Their metallic finish looks so premium that you can barely tell they aren't real metal. If you're shopping there, definitely grab the decorative grid strips as well—their perfect match takes the final look to the next level. I did have a minor issue with a few tiles arriving damaged, but the team at ProCeilingTiles was fantastic about it. They sent replacements right away without any fuss. Solid product and top-tier service.

Judith C.
Reviews 1

I was initially hesitant about purchasing the extra insulation tiles, but after corresponding with Edde at ProCeilingTiles, I decided it was the right move. The installation was finished just yesterday, and the improvement in sound damping between the basement and the upper floor is already noticeable. Edde’s customer service has been outstanding; she is not only highly responsive and knowledgeable but also a joy to deal with. I also appreciated the clear return policy, which allowed us to send back the surplus cushioning material for a refund since we didn't need it after all.

Seth W.
Reviews 1

ProCeilingTiles delivered exactly as promised. The shipping was fast and the tiles arrived in perfect condition. Both the quality of the materials and the pricing were excellent, and the team kept in touch throughout the process. Since this initial order served as a test run, I am now placing a second order. Big thanks to Niquie from Customer Experience for the smooth experience. I would highly recommend their service and staff to anyone.

Joseph R.
Reviews 1

Shipping was smooth and on time with only minor damage to a few tiles, which I simply used for edging so there was zero waste. ProCeilingTiles offers excellent value, and the quality of their ceiling tiles is outstanding. I highly recommend them for anyone looking for reliable products. Since I didn’t need to reach out to their support team, I can’t speak to their customer service, but the product experience was fantastic.

Angela B.
Reviews 1

Pro Ceiling Tiles delivered outstanding results for both our residential and commercial spaces. The installation was straightforward, and the shipping speed was impressive. For a polished finish, we suggest adding the Serenity Ceiling Tiles as a border—it elevates the design significantly. The final appearance exceeded our expectations, and we’ve already gathered plenty of compliments from visitors. Kudos to the entire Pro Ceiling Tiles team for a job well done.

Abha B.
Reviews 1

ProCeilingTiles delivered a fantastic finish. The coffer design creates such a nice effect that it actually disguises the fact that the ceiling is a bit lower. What really stood out was their support—every step, from placing the order to the delivery and even handling the return of the extra tiles, was smooth. Highly recommend for a stress-free experience.

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