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What reviewers say about ProCeilingTiles

Generated with AI from 893 reviews on Trustburn · updated 4 days ago

Customers generally report that the ceiling tiles look fantastic and provide an aesthetic upgrade, with many finding the installation straightforward and the results impressive.
What does ProCeilingTiles do?

ProCeilingTiles sells and delivers ceiling tiles for residential and commercial projects, such as basements and restaurants, and provides installation services.

Are there any complaints about ProCeilingTiles?

Yes, critical reviewers mention that the tiles can feel fragile or flimsy, may not sit flat in the grid, and have experienced issues with color matching between batches and shipping damage.

What do people say about ProCeilingTiles outside Trustburn?

Outside of Trustburn, people discuss using the company's matte black tiles in drop ceilings, often pairing them with painted metal grids and LED grid lights for home gym or similar projects.

AI-generated from reviews on this page. Verify anything important with the company directly.

Jennifer B.
Reviews 1

ProCeilingTiles definitely delivered on the aesthetic upgrade, but the real win here is the practicality. No more scrambling to swap out tiles whenever a small splash leaves a stain. They look fantastic and are so much easier to maintain.

Cheryl L.
Reviews 1

ProCeilingTiles delivered exactly what they promised. The tiles were a breeze to cut and look stunning once installed. Their support team was incredibly helpful, from sending samples to answering all my questions. Shipping was surprisingly quick, too!

Jamie F.
Reviews 1

We initially purchased ceiling fans for the dorm rooms at one of our fire stations and were so impressed that staff from another station requested we install them there as well. These units provide excellent air circulation, effectively preventing rooms from feeling stuffy overnight thanks to limited HVAC airflow. We plan to keep purchasing from ProCeilingTiles for future installations at our other facilities.

Curtis W.
Reviews 1

I’m quite happy with the ceiling tiles from ProCeilingTiles. They look much cleaner and modern than the old popcorn finish. Getting two of them up side-by-side is manageable, but doing it alone is definitely a stretch. To save myself the hassle of scraping off the textured ceiling and dealing with adhesive issues, I decided to install 1/4-inch plywood first. The downside is that the tile edges aren’t cut perfectly straight, so when you butt them together, the fit isn’t seamless. Filling the gaps with strips requires a lot of measuring and cutting because the strips are wider than the tiles themselves, which makes the process tedious. I also struggled with the installation directions for overlapping the tiles; it tends to create bulky corners that prevent the tiles from sitting flat.

Anna W.
Reviews 1

We partnered with ProCeilingTiles for a significant project and the experience was seamless. Don, who handled our account, was incredibly patient and accommodating throughout the entire process. Beyond his professional competence, he demonstrated genuine kindness and generosity, making him a pleasure to work with. It is rare to find such exceptional service. We have no doubt we will return to them for all our future business needs.

Todd K.
Reviews 1

The ProCeilingTiles I received felt quite fragile compared to what was promised. They didn't quite match the description. Returning them cost us an extra $100 just in shipping, which was frustrating. Given the hassle and the cost, I think I’ll stick to buying ceiling tiles from Lowe’s or Home Depot next time.

Darolene D.
Reviews 1

We installed the Manchester glue-up tiles from ProCeilingTiles on our bathroom ceiling and the transformation is stunning. My husband found the installation process straightforward and is thoroughly pleased with how it turned out.

Lisa C.
Reviews 1

My family chose ProCeilingTiles to renovate the bathroom in my parents’ basement following my father’s passing last fall. We picked this tile specifically because its design reminded us of the ceilings in vintage train stations—a nod to his love for trains. The result is stunning, and we are absolutely delighted with the upgrade.

Michael J.
Reviews 1

I ordered ceiling tiles from ProCeilingTiles recently and was mostly happy, though the packaging for the final batch needs improvement. While the first 40 tiles arrived in good condition, the last 15 were shipped separately without corner protection. As a result, every single tile in that group arrived with damage. I managed to salvage them by cutting up the pieces, but I would have appreciated it if they had been damaged right out of the box rather than arriving in a condition that forced me to work around the flaws.

Dieter Z.
Reviews 1

The ceiling tiles in our kitchen had turned a noticeable yellow over the years, making the space feel dull. We reached out to ProCeiling Tiles to help with the refresh. Even though they didn’t stock the exact same pattern we originally had, the new design we chose turned out beautifully and fits the space perfectly. We were also really impressed with the service—shipping was free, and the order actually arrived on a Sunday! The difference is night and day; our kitchen feels much brighter and cleaner now that the faded, discolored tiles are gone.

James S.
Reviews 1

ProCeilingTiles delivered a massive upgrade from the old, dusty rockwool panels. I really appreciate how the tiles sit below the grid line for a cleaner look. Jason went above and beyond with customer service, personally checking to make sure I got the right color match for those tricky narrow strips.

Matt P.
Reviews 1

I am quite pleased with the ceiling tiles from ProCeilingTiles. The team at their website was impressively fast when it came to processing our order. The tiles are consistent in both size and color, making them a joy to install. Just keep in mind that since these are drop-in tiles, you will need to order border tiles or be prepared to do some extra cutting and fitting along walls and other obstacles where standard tiles won't fit perfectly.

Paula A.
Reviews 1

My husband and I stumbled upon ProCeilingTiles after dining at a newly remodeled local restaurant. The owner was kind enough to share their supplier details, so we ordered six samples right away. Thanks to the fast shipping from ProCeilingTiles, we quickly tested the tiles and decided to refresh our basement family room, which is 12 feet underground. The lack of natural light wasn’t an issue at all; the new tiles completely revitalized the space and added a stylish decorative touch. We’ve already passed the information on to plenty of family and friends. A huge shout-out to Edde from customer service—he was absolutely amazing to work with! 5 Stars. Paula Appel

Rachael S.
Reviews 1

I was really impressed by the lightweight nature of these ceiling tiles from ProCeilingTiles and how simple they are to customize. My previous setup had heavy, crumbling tiles in a oddly shaped drop ceiling, which were a pain to work with. Since I just needed a visual upgrade without the extra weight or insulation, these were a perfect fit. The material was so easy to cut that I was able to handle the entire project myself as a DIY job. Highly recommended!

Kim S.
Reviews 1

ProCeilingTiles did a fantastic job. Their team handled the installation professionally, especially since we had to deal with some complications on the existing ceiling. It only took them under five hours to finish, and the result looks amazing.

Mike T.
Reviews 1

ProCeilingTiles delivered exactly what I needed for my home renovation. The tiles were straightforward to install and effectively concealed the holes left behind by old light fixtures in both my dining room and bathroom. The quality is solid, and they significantly upgraded the look of both spaces. I’m already planning to use them in the kitchen next.

Beth W.
Reviews 1

I was really happy with the quality of the ProCeilingTiles products. While there is a noticeable gap where the tiles meet the wall, it’s a minor detail that you easily get used to. The grid tape was a standout feature and ultimately saved us over $100 compared to the cost of painting the grid.

Cheryl L.
Reviews 1

ProCeilingTiles delivered exactly what we needed for our interior project. We installed them over a black grid and the result is stunning, earning us plenty of compliments. The installation process was incredibly straightforward, and customer support was attentive and helpful throughout, from sending samples to answering our queries. Plus, the shipping from ProCeilingTiles was impressively quick.

Glenn M.
Reviews 1

I’m really pleased with the Cambridge tiles from ProCeilingTiles. The broad edge gave me plenty of flexibility to adjust the fit for my space. My only slight hiccup was cutting through the molded section. Scissors worked okay for the flat part, but the material started to chip when I hit the molding. Switching to a Dremel with a fine cut-off wheel did the trick and kept the edges clean.

Candace S.
Reviews 1

Working with ProCeilingTiles was a breeze. I installed them into existing tracks using just a tape measure, T-square, and scissors. Even though the tiles are thin, they held up perfectly. I’m really happy with the grooved finish.

Rae Q.
Reviews 1

My home office looked pretty dull with those standard drop ceiling tiles, but the change is night and day after switching to ProCeilingTiles. The Sandstone design from their catalog adds such a nice touch to the space, really upgrading the look of the room.

Carlos T.
Reviews 1

ProCeilingTiles delivered exactly what I needed to upgrade my Cigar Lounge. The new tiles completely overhauled the space, turning a plain, sterile environment into something with real character and class. If you want to make a dull room feel instantly more sophisticated, these are the way to go.

Kim M.
Reviews 1

ProCeilingTiles delivered exactly what they promised. From customer support to shipping, the experience was smooth and professional. If your budget allows, they are definitely worth it. The suspended ceiling tiles they provided completely transformed the look of the room, giving it a much more polished and elevated feel. Highly recommended.

James K.
Reviews 1

I highly recommend adding the clips to secure the ProCeilingTiles. I installed them in two small rooms and noticed that the draft from opening the door was strong enough to dislodge them without that extra support. With the clips, however, they stay firmly in place.

David F.
Reviews 1

When we needed to dampen sound between our offices with drop ceilings, rolling out insulation seemed like a headache because of the dense web of wires and cables above the tiles. We would have had to sacrifice a whole weekend for that. Fortunately, we discovered ProCeilingTiles and decided to give them a try. The difference was night and day; we finished the job in just a few hours during the workday. We only needed three tiles in each direction to get the job done, and the improved privacy was immediate and effective. A much smarter solution than the original plan.

Sandra C.
Reviews 1

I recently installed ProCeilingTiles in my breezeway, transforming what was once a sterile passageway between the garage and living room into a space with real character. The product completely elevated the atmosphere of the area, giving it an elegant and dramatic feel that I absolutely love.

Jed N.
Reviews 1

We installed these ceiling tiles in our theater room and they really elevate the space. I went ahead and spray-painted the white grid white to seamlessly match the tile color, which looks fantastic. The pattern has a distinctly rich texture. Interestingly, guests often assume the metal-looking panels are actual metal, but they are just high-quality vinyl.

Joseph G.
Reviews 1

ProCeilingTiles really delivered on the quality. Our space looks fantastic, and the final result exceeded our expectations compared to other ceiling options we considered. We’ve received so much praise from both family and neighbors—it’s truly made a huge difference in the room.

Michael Y.
Reviews 1

I recently ordered ceiling tiles from ProCeilingTiles and was really impressed. The installation process was straightforward, and the final result looks fantastic. I’ve gotten so much positive feedback from people at work who keep complimenting the look of them.

Lyndon I.
Reviews 1

I recently installed ProCeilingTiles in my grandparents’ 1970s-era home (purchased in 1978), and the result is exactly what I was aiming for. The aesthetic they provide is spot-on, and I couldn’t be more satisfied with the outcome. If you’d like to see how they look in a real setting, I’d be happy to share some photos.

Gary K.
Reviews 1

Pro Ceiling Tiles delivered exactly what I needed. Their team was incredibly helpful, guiding me through various options to fit my budget perfectly. The ceiling tiles are a fantastic blend of sturdy and flexible—they bend without snapping. I installed 100 panels and now have a stunning ceiling that looks like it cost a fortune. The design is unique and far from the typical, boring ceilings you see everywhere.

Karyn S.
Reviews 1

I was really impressed with the quality of the ceiling tiles from ProCeilingTiles; they are made of durable plastic and feature lovely detailing. The installation process was a breeze, and the team provided great support via email during the entire journey, from purchase to delivery and beyond. It’s refreshing to find such attentive customer service.

Kevin H.
Reviews 1

ProCeilingTiles offers excellent tiles that instantly modernize a room's look. However, be very careful with your order quantity. They are quite strict about the minimum order requirement and generally won't accept smaller subsequent orders. Also, they tend to be inflexible when it comes to combining different tile types to meet that minimum threshold. This rigidity means you might end up paying for extra tiles you don't need, which is the only thing keeping me from giving a perfect five-star rating.

Marilyn S.
Reviews 1

I am thoroughly impressed with my recent order from ProCeilingTiles. The Southland tiles arrived quickly and exceeded expectations in both quality and design variety. What really stood out was the exceptional service; when a small shipping hiccup occurred, Jason from the support team handled it immediately and even went the extra mile to make it right. It’s rare to find such attentive care. So confident in their reliability that I have already recommended ProCeilingTiles to two acquaintances. I plan to rely on them for all my future renovation projects.

Jackie G.
Reviews 1

Switching to ProCeilingTiles was the best decision we made for our space. The tiles completely transformed the room, looking fantastic in the process. Installation was a breeze, and the team provided outstanding support from start to finish. Plus, shipping was quick and efficient.

James F.
Reviews 1

Transforming a boring drop ceiling into a focal point was easy with ProCeilingTiles. We applied hammered copper spray paint to the tiles and installed them above the bar, and the result is fantastic. The finish adds real character and drama to the space. Highly recommend for a straightforward install that makes a big visual impact.

Christopher C.
Reviews 1

ProCeilingTiles delivered a top-tier experience, from initial contact to final delivery. The tiles have a convincing metallic finish and the build quality is outstanding. Our team has been receiving numerous compliments on the finished project, and the customer service was excellent throughout the entire process.

Larry M.
Reviews 1

When I accidentally placed an order for the wrong ceiling tiles from ProCeilingTiles, Niquie stepped in right away to fix the error and made sure I received the correct materials. That level of customer service was exactly what I needed and is a true reflection of their professionalism.

David H.
Reviews 1

Ordered seven boxes from ProCeilingTiles, and the color consistency was spot on in six of them. One box had a noticeable mismatch, appearing too silver, but the customer service team made the replacement process seamless even after I had already cut some tiles. Great support and product quality overall; highly recommended.

Lisa H.
Reviews 1

ProCeilingTiles delivered exactly what I needed for my project. I combined the ceiling tiles with the matching strips, pairing a light tile shade with dark strips to create a striking contrast. The final result looked just as envisioned and was the perfect finishing touch for my Irish pub. Thanks for the quality!

Deb T.
Reviews 1

ProCeilingTiles delivered exactly what we needed. We started with a sample to test compatibility with our primary tiles, and the quality was spot on. That gave us the confidence to order the rest. Tomeka went above and beyond by reaching out to double-check our order, ensuring we were happy with the slight mismatch. Her proactive approach made a real difference. The final result is a ceiling we love, and we wouldn’t hesitate to recommend ProCeilingTiles to others.

Karl E.
Reviews 1

ProCeilingTiles delivered exactly what I needed. Swapping out the old pebble cellar ceiling for DuraClean 2x2 tiles instantly refreshed the room’s aesthetic. The material was simple to work with, as I could easily trim it to size using just a standard utility knife. Jason was also great to deal with, answering questions quickly and keeping things moving.

Mike S.
Reviews 1

We recently completed our second radio studio with ProCeilingTiles and found their product range to be outstanding. When we realized we were three tiles short, Jason generously shipped just those few pieces, sparing us the hassle of buying a whole extra box. Shipping was fast, and the vendor proved to be highly reliable.

Wayne K.
Reviews 1

We swapped out the standard tiles in our dry storage kitchen with ProCeilingTiles. The bright white finish definitely gives the space a cleaner look. Installation was a breeze, especially since the material is flexible enough to fit snugly into tight spots around the HVAC equipment. Another huge plus is that these tiles don’t show water stains if there’s a leak, which is a real worry with drywall. Solid choice for the job.

Jessica M.
Reviews 1

Purchasing from ProCeilingTiles was a breeze. The installation was surprisingly simple, and the unit is incredibly quiet. I’m particularly fond of the airflow capabilities—it’s great how you can direct the stream to a specific spot or let it circulate throughout the room. I’d highly recommend them. On top of the great product, the support from Don was fantastic; he was patient, answered every question I had, and gave me full confidence in my decision.

Derek A.
Reviews 1

When I was in a rush and needed ceiling tiles for the first time, local retail stores didn't have what I was looking for, which was pretty stressful. I ended up choosing ProCeilingTiles.com because their prices were the best I could find online. I usually worry about getting low quality for a lower price, but this company surprised me. The shipping was incredibly fast, and the tiles were exactly what I needed. I’m thrilled with the result. I won't bother with brick-and-mortar stores anymore; I know where to go for my business needs now.

Nathan K.
Reviews 1

I had trouble visualizing the pattern on the ProCeilingTiles website; the actual design didn't quite match the online preview. However, these ceiling tiles are a significant upgrade from the typical brittle, crumbling alternatives. They are simple to cut and a breeze to install.

James B.
Reviews 1

ProCeilingTiles delivered a beautiful result, and the ceiling tiles look great. However, the included general-purpose construction adhesive struggled with temperature changes; it failed when we turned on the heat. We ended up reinforcing the installation with Gorilla Glue and staples to secure the tiles properly. If the company offered better adhesive or color-matched staples, the process would have been smoother. Despite that one hiccup, I’m happy with the final look.

James H.
Reviews 1

After testing samples from a few different suppliers, I chose ProCeilingTiles because the panels are slightly thicker than the standard options, which keeps the old acoustic tiles from sagging under the weight. They slide in effortlessly and look fantastic. I actually installed recessed lighting within some of my ceiling panels; I simply removed the existing trims, cut the necessary holes in the Meridian tiles, tucked them beneath the acoustic layer, and reattached the trim. It fit perfectly. I’d highly recommend these tiles.

Matt C.
Reviews 1

I’ve been using ProCeilingTiles products for a long-term project, and they are performing flawlessly. With a bit of creativity, these tiles can give your space a professional, custom-designed look. They are straightforward to cut and fit together seamlessly, especially when paired with the legacy grip strips. Highly recommended for achieving a polished finish.

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