Principle Auto Group

3.1 · 29 reviews
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D
Denise Smith
Reviews 1
2020-11-03 03:56

Great people - Great service. I have bought and w...

Great people - Great service. I have bought and worked with Infiniti of Boerne for the last few years and always had a great experience with them but decided on buying a Toyota this time. They were able to get me in touch with their Toyota dealership in MS. They had the car that I wanted and had ...

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Shawn Yates
Reviews 1
2020-11-01 10:37

I was given the run-around on a vehicle after they...

I was given the run-around on a vehicle after they apparently gave me the incorrect (lower) price and then told me they just happened to have sold it after realizing it just so they didn't have to honor the price, but here we are over a week later and the vehicle is still on their website, but at a ...

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Wilfredo Ramos
Reviews 1
2020-09-04 02:04

I bough a used vehicle from this agency 7 months a...

I bough a used vehicle from this agency 7 months ago, till this day 9/16/2020 I have NOT received my license plates. I been calling the dealer since April before my temporary plates expired and speak with more than 5 different people and no one can tell me whats going on with my plates. Even the sal...

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Russ Burch
Reviews 1
2020-09-02 01:39

Have purchased 4 cars in the last year through thi...

Have purchased 4 cars in the last year through this group and every dealing has been professional! They have gone above and beyond in their service. Highly recommend their Mini dealership-great people and service. Shash was very attentive to my needs for a car and worked hard to get the deal done...

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Jamie Guerra
Reviews 1
2020-08-06 05:55

I have been a BMW owner for many years and my most...

I have been a BMW owner for many years and my most recent experience with service to my vehicle has never been so satisfactory and outstanding from the moment I met my new Service Advisor, Juan Cantu he took immediate action in assisting with compassion as I addressed the the issues and concerns of...

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Jennifer Jones
Reviews 1
2020-07-13 21:52

Do not EVER work here! I was very excited to work ...

Do not EVER work here! I was very excited to work at this company but I failed to realize they have a high turnover rate. I unfortunately had to experience and view why the turnover rate is so high. The CEO and management do not care about their employees. While I was here I viewed how money is more...

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Candi Jinnette
Reviews 1
2020-07-12 00:32

Buyer beware!

Buyer beware!
BMW of Corpus Christi sold my ASE certified mechanic a waterpump that I paid $607 for. Including labor I spent $891.66!
Said to have a 2 year warranty failed in 12 months. After 5 months of no one at the dealship available to assist me or to bother returning my calls, they failed to ...

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Anthony Dorazio
Reviews 1
2020-07-05 06:48

Leased a vehicle a 7 series and Principle administ...

Leased a vehicle a 7 series and Principle administered my lease experience was OK. Leased an x5 directly from Principle and experience was the worst, dropped the car off over a month early, all they wanted to do is extort me if I did not lease another vehicle, car had 20% less mileage and they were ...

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Fains Honey
Reviews 1
2020-05-16 21:34

We bought a Certified used Infiniti G37 from Infi...

We bought a Certified used Infiniti G37 from Infiniti Boerne. Our salesman Rob Armstrong was very helpful and could answer all of our questions. The purchase was smooth and sales and finance team were very good about the transaction being quick and getting us on our way.. Go see these guys if yo...

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Carita Thomas
Reviews 1
2020-05-07 17:28

Superb service. I thought I was going to have a pr...

Superb service. I thought I was going to have a problem with my 2011 XC60. I was worried about my engine light coming on. Rocco Margiotta understood my anxiety and made my unexpected service a breeze. As usual the service is always great and timely. I have purchased 3 vehicles via this dealership an...

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Ilya Ryaboy
Reviews 1
2020-04-26 12:19

Great experience overall. I got set up with Billy ...

Great experience overall. I got set up with Billy via a 3rd party used car site that linked me to a minivan I was interested in, and Billy contacted me promptly and courteously - the dealer site didn't have photos of the car up yet, so he took the time to photograph the car inside and out and send m...

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Brian Coy
Reviews 1
2020-04-06 01:59

Worked for Volvo more years then I care to admit, ...

Worked for Volvo more years then I care to admit, over 30yrs !! But this last Dealership refused injury complaints, filed one ,and was labeled pre existing the day it happened, other crushed neck vertebrae was refused by manager at time... Now covid hit,got sick with lung disease and can't more neck...

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scott stevenson
Reviews 1
2020-04-03 11:18

This is possibly the worse place to work for here ...

This is possibly the worse place to work for here in San Antonio. First of all they are advertising #greatplacetowork when clearly it is not. There s been multiple times employees not getting payed on time or the managers. She doesn t match 401k s and this whole organization is garbage. They don t c...

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Mike Espinoza
Reviews 1
2020-03-16 14:28

As this is not my first car purchase from this dea...

As this is not my first car purchase from this dealership I have to say that I am not pleased with my most recent purchase. I purchased a CPO vehicle in August 10th and it is already in service. Weeks after purchasing the vehicle the brakes were squeaking and grinding I reached out to my sales perso...

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Jacki Bucci
Reviews 1
2020-02-12 00:37

Turned my leased car in a few days early in Novemb...

Turned my leased car in a few days early in November. The dealer didn't report it turned in until January after I continued to fight with the leasing company about a bill for 3 months for a car that I didn't have. I would never recommend leasing from them.
My husband turned his in in August, he is ...

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Medea Lee
Reviews 1
2020-02-11 16:33

Sales rep: Ramon is great. Principle Auto SA has t...

Sales rep: Ramon is great. Principle Auto SA has the worst finance department. My finance rep has yet to put in for a cancelation of a tire package. It's been 5 months and the cancelation still does not show on my account. Not to mention, I've left messages and the manager has yet to call me back. N...

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Jennifer Fermo
Reviews 1
2020-01-19 13:42

Do not work here. There are some great employees b...

Do not work here. There are some great employees but leadership is heavy on the micro-managing. The CEO prefers to give orders and be surrounded by "yes men" versus respecting, trusting and building people up. People are afraid to speak up in fear of their jobs. HR is the CEO's puppet, she does not ...

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Becky Jackson
Reviews 1
2020-01-13 02:16

Many thanks to Billy and Blake for making my car p...

Many thanks to Billy and Blake for making my car purchase so effortless. After shopping for a used Volvo XC60 in Austin, I found the one I wanted online at Principle in San Antonio. I spoke with Billy and he sent me pictures. When I asked him to smell the car and make sure it was OK, he did! I t...

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