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Average ratingAverage
3.7/ 5

Based on 10 reviews

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Based on 10 reviews on Trustburn

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me4all
Reviews 1

I was incredibly surprised to find a ridiculous amount of plastic and polystyrene used to package my water feature. I'm pleased to say that the product arrived unscathed but I cannot say the same for the earth with how environmentally irresponsible the packaging was. Firstly, there were huge polystyrene pieces, which I haven't seen from any other company, let alone a garden centre which should appreciate nature not harm it, in 10 years. This could easily be replaced by corregated cardboard (e.g. ikea) or molded cardboard which is stronger and recycleable.
Secondly, plastic bottles and plastic bags were wrapped in plastic. Though I understand the need for plastic bottles to move and store liquid I am unsure why these also need to be wrapped in plastic. And there is no reason that the decorative stones could not be stored in a small cardboard box.
It is a real shame that I will not be able to use Primrose again because the product itself is fantastic, but until these fundamental issues are addressed I will be advocating for avoiding.

Bob Mogilnicki
Reviews 1

The online shopping experience at Primrose is amazing! The website is user-friendly and easy to navigate. I found everything I needed without any hassle. The delivery was prompt, and the products were exactly as described. I will definitely be shopping at Primrose again!

Louis Survez
Reviews 1

I've been a customer of Primrose for several years now, and I've never been disappointed. Their products are of excellent quality and competitively priced. The customer service team is always helpful and friendly. I highly recommend Primrose to all garden enthusiasts!

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About Primrose

Primrose engages in the online retail of garden necessities, luxuries, and frivolities. Primrose retail product category includes water features, planters, garden screening products, plants, garden furniture, awnings, greenhouses, outdoor heating products, shade sails, pest control products, marquees, outdoor clocks, willow and hazel hurdles.

Address
44 Portman Road
Categories
Retail