Prime Roofing & Restoration

Prime Roofing & Restoration is a full-service roofing contractor based at 5 Brown Cir, Alabaster, Alabama, founded in 2019. The company specializes in roof repair, replacement, and metal roofing solutions for homeowners and businesses. They offer a five-step process that includes a free roof inspection, detailed proposal, material selection, expert installation, and a final review.

The company offers a range of durable roofing materials suited to Alabama's climate, including asphalt shingles, metal roofing, slate, cedar shake, tile, copper, and synthetic roofing systems. They also provide TPO roofing and flat roof systems for commercial and multi-family properties.

Reviewers frequently mention that the team makes the insurance side easy by using drone roof inspections to document storm or hail damage. They then file the claim, meet the adjuster, and help homeowners understand their coverage, with staff members like Bill Spencer and Eric often named for handling these interactions.

Customers can book a free inspection by filling out an online form with their name, email, phone, and property address. The company operates 24 hours a day, seven days a week, including holidays, to handle emergency storm repairs and urgent leak fixes.

Many Google and Facebook reviewers describe full roof replacements being completed in a single day. They praise the crew for covering shrubs before work begins and leaving no nails or debris behind, resulting in a spotless cleanup.

Beyond Alabaster, they serve Jefferson County locations like Hoover, Vestavia Hills, Mountain Brook, Leeds, and Pelham. They also cover Shelby County areas including Helena, Calera, Montevallo, and Chelsea, as well as Moody and McCalla.

They provide fast-response emergency services including storm damage assessments, temporary tarping, and urgent leak repairs to minimize structural damage. Their mission emphasizes responsive service and honest communication to ensure peace of mind during urgent situations.

They advise looking for missing or curling shingles, roof leaks, sagging areas, water stains on ceilings, or visible daylight through attic boards. If a roof is more than 20 years old or shows these symptoms, they recommend a thorough inspection before deciding on a full replacement.

During the material selection step, representatives like Eric bring roof samples by hand and describe different colors and product qualities. They help homeowners choose high-quality, durable materials that suit their specific needs and budget.

The company values integrity and accountability, ensuring transparency and satisfaction from the free inspection to the final walkthrough. They emphasize clear communication, treating the property with care, and providing photographic documentation of issues during the inspection phase.

Their team is fully certified to operate in Alabama and follows state codes and local permitting laws. They are licensed and insured professionals who adhere to a customer-centric approach throughout the project lifecycle.

They offer residential, multi-family, and commercial roofing services. Specific options include handyman repairs, roof maintenance, and storm damage repair, including roof tarping services for immediate protection.

The process concludes with a final review where they walk through the finished work with the client, answer questions, and stand by their warranty. They believe in guiding, educating, and advocating for homeowners every step of the way.

Their core values include integrity, accountability, excellence, and community. They strive to deliver reliable, expert roofing services that protect homes and businesses across Alabama with professional craftsmanship and responsive service.

Prime Roofing & Restoration is located at 5 Brown Cir, Alabaster, Alabama, 35007.