Questions about Kemicard
What is Kemicard?
Kemicard is a Salesforce-native app that turns your CRM into a wallet issuance system, creating Apple Wallet and Google Wallet passes directly from Salesforce data without custom code. Admins build pass templates in a no-code config UI, map fields to what shows on the pass, and the system handles issuing, pushing updates when records change, and revoking passes as needed. It is designed for teams that already run on Salesforce and issue thousands of cards a year, serving nonprofits, associations, retail, hospitality, and event organizers.
Who exactly does this solution suit and who might it not fit?
The platform is built for organizations that already use Salesforce and need to issue thousands of cards annually, such as nonprofits for donor cards, professional bodies for certifications, and retail teams for loyalty programs. It is specifically designed to replace print shops and PDFs for membership cards, making it ideal for teams that want their member data to live entirely within the CRM without middleware or second databases.
How does the real-time update process work from Salesforce to the user's phone?
A Salesforce record renders into a card in Apple Wallet and Google Wallet, and every scan writes back to that same record, ensuring data stays within the CRM. When a record changes in Salesforce, the pass updates in real time on the user's lock screen, and lock-screen pushes can be triggered from Salesforce to notify members about rewards or messages without requiring users to install an app.
What specific pricing tiers and pass volumes are available for organizations?
Pricing is based on the number of passes issued per year, with plans ranging from $3,500/year for 5,000 passes to $37,500/year for 100,000 passes, and custom pricing for volumes above that. The Starter plan includes 1 user license, while the Growth plan offers 3 licenses and campaign analytics, and the Enterprise plan provides unlimited licenses with SLA-backed premium support and dedicated account management.
What are the key features of the Kemicard Scanner and how is it licensed?
The Kemicard Scanner requires no extra license beyond a standard Salesforce or Experience Cloud access plus an assigned Kemicard license for scanning users. For large scanning teams, organizations can ask about an org-wide Kemicard license instead of user-based licensing, and add-ons like Bulk Updates and Member Self-Service are licensed with the main subscription.
How does the no-code configuration UI help admins manage pass templates?
Admins can build pass templates in a no-code config UI and map Salesforce fields to what displays on the pass, allowing them to control everything from the card design to the back page content. This approach eliminates the need for custom code while enabling real-time synchronization between Salesforce records and the digital wallet passes distributed to members.
What industries and specific use cases are supported by this platform?
The platform supports membership cards for nonprofits and associations, loyalty programs for retail and hospitality, event ticketing and badges with QR check-in, and access and permits for government agencies. It also serves museums, galleries, libraries, and legal organizations, providing a unified solution for memberships, loyalty, tickets, coupons, and vouchers.
What are the stated benefits regarding engagement and adoption rates?
According to aggregated results from customer programs, the platform achieves an 85%+ pass adoption rate among enrolled users and delivers 3× higher engagement compared to traditional plastic cards. These metrics highlight the effectiveness of real-time updates and mobile delivery through Apple Wallet and Google Wallet in connecting organizations with their members.
What is the company's history and what is its relationship with Kemisoft?
Kemicard was founded in 2022 and is built by Kemisoft, a Salesforce AppExchange partner headquartered in Edmonton, Alberta, Canada. Kemisoft is a technology consultancy with certifications in Salesforce and Nintex, and Kemicard ships as a managed package on the AppExchange after passing Salesforce's partner security review.
Where is the business located and how can customers contact them?
The company operates out of PO Box 55056 RPO Windermere, Edmonton, AB T6W 5B4, Canada, and serves customers worldwide. Customers can reach the team by calling +1 780 237 2142, emailing saleskemisoft.com or infokemisoft.com, or scheduling a live demo to test the platform in a hosted org or a 30-day sandbox trial.
What specific integrations and ecosystem partnerships does Kemicard support?
Kemicard is distributed through Salesforce AppExchange and Carahsoft for public sector procurement, and it works with implementation partners like StoreConnect, AspireCRM, and GravityLab. It also collaborates with Google Wallet as one of the first partners to implement Secure Private Images, working directly with Google's wallet team on upcoming capabilities.
What is the mascot and what does it represent for the brand?
The brand's mascot is Horus, a falcon wearing a nemes headdress named after the ancient Egyptian god of protection and the all-seeing eye. This character serves as the champion for the company, reflecting the mission to connect organizations with their members through the wallet already on every phone.
What is the process for getting started or booking a demo?
New users can start with a free trial in a hosted org with zero setup or install a 30-day trial in their own Salesforce sandbox using the provided Installation Guide. To book a live demo, customers can schedule a 30-minute session where the team configures a pass from a Salesforce record while the customer watches, or they can reach out via the contact form to start a free trial.
What additional resources and documentation are available for developers and admins?
The platform provides access to a blog, video tutorials, customer stories, and a partner program for those looking to integrate or scale their programs. Additional resources include documentation, release notes, a product roadmap, and a trust center for security and compliance information, all aimed at helping teams implement the solution efficiently.
What is the official website of Kemicard?
The official website of Kemicard is kemicard.com.
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Kemicard is a Salesforce-native app that turns your CRM into a wallet issuance system. Admins build pass templates in a no-code config UI, map Salesforce fields to what shows on the pass, and Kemicard handles the rest: issuing the pass, pushing updates when the record changes, revoking it when needed, and logging every scan back into Salesforce.
It's built for teams that already run on Salesforce and issue thousands of cards a year. Nonprofits and associations use it for donor and member cards. Professional bodies use it for certifications and alumni cards. Retail and hospitality teams use it for loyalty programs. Event organizers use it for tickets and badges with QR check-in. Government agencies use it for digital IDs and permits. Schools use it for student IDs and campus access.
Kemicard removes the need to build and maintain .pkpass pipelines, Apple and Google signing certificates, JWTs, and push webhooks in-house. Used by NAACP, Harlem Center, FASNY, Irvine Company, OTIP, and GIA India. Pricing starts at $3,500 per year with a 10% nonprofit discount.
- Website
- kemicard.com
- Phone
- +1 780 237 2142
- info@kemisoft.com
- Address
- PO Box 55056 RPO Windermere, Edmonton, AB T6W 5B4
- Founded
- 2022