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Preserve Oak Wellness

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Questions about Preserve Oak Wellness

Based on reviews, listing data and website checks · updated 2 days ago

What is Preserve Oak Wellness?

Preserve Oak Wellness is a multidisciplinary clinic located at 3050 Preserve Drive in North Oakville, Ontario. The team offers chiropractic care, physiotherapy, pelvic floor physiotherapy, massage therapy, acupuncture, custom orthotics, and rehabilitation services under one roof. They also provide focused care for jaw and TMJ pain, shockwave therapy, pediatric chiropractic, and C-section scar release. The clinic aims to support families through every stage of life, from prenatal care to postpartum recovery and beyond.

How does the initial assessment process work for a new patient?

New patients start by booking an initial assessment with a specific practitioner or service. Before arriving, they should fill out intake forms online to save time during the visit. Upon arrival, patients are asked to plan to be 5 to 10 minutes early and wear comfortable clothing that allows for easy movement. The clinic operates as a shoeless space where indoor slippers are available for guests.

What specific services are available for prenatal and postpartum care?

The clinic offers prenatal and postpartum care, including pelvic floor physiotherapy and C-section scar release. They also provide tongue-tie bodywork for infants who have recently undergone a tongue-tie release. These services are designed to support women through pregnancy and recovery after childbirth, addressing both physical and functional needs.

What are the operating hours for the clinic on weekdays and weekends?

The clinic is open Monday through Thursday from 9:00 am to 7:30 pm, and Friday from 9:00 am to 6:00 pm. On Saturdays, the clinic operates from 9:00 am to 2:30 pm, and it is closed on Sundays. These hours allow for extended weekday availability while maintaining a focused weekend schedule.

What should a patient bring to their appointment regarding clothing and footwear?

Patients are advised to wear comfortable clothing that allows for easy movement during treatment. As a shoeless clinic, indoor slippers are provided upon arrival, and guests are asked to remove their outdoor shoes. If keeping footwear on is necessary for comfort, support, or accessibility reasons, patients should inform the staff so they can accommodate the need.

How does the clinic handle insurance and direct billing for patients?

Patients are encouraged to check their insurance plan requirements with their insurer before visiting. The clinic states that they direct bill many insurance plans, though coverage depends entirely on the individual's specific plan. Current fees are displayed when booking online to ensure there are no surprises for the patient.

What unique focused care options does the clinic offer for pain management?

The clinic provides specialized care for jaw and TMJ pain, as well as shockwave therapy for various conditions. They also offer Japanese Kobido facial massage as a focused service. These treatments are part of a broader range of services aimed at addressing specific health concerns and improving overall well-being.

What is the clinic's approach to patient communication and care planning?

Care begins with a conversation where the practitioner listens to the patient's concerns and goals. The team explains their findings and suggested options clearly, ensuring the patient understands the process. Patients retain the final say in their treatment plan, and follow-up strategies are tailored to their daily routine and personal goals.

What accessibility features are available for patients arriving at the clinic?

The clinic is located at 3050 Preserve Drive and offers free street parking right outside the entrance. The facility is designed to be wheelchair and stroller accessible, making it easy for all patients to arrive and settle in. The waiting space and treatment rooms are part of the overall experience, aiming to make patients feel comfortable from the moment they arrive.

Who founded Preserve Oak Wellness and what is the clinic's philosophy?

Dr. Rosanna Cheng is the founder and co-owner of the clinic. She created the space to feel calm and welcoming rather than clinical, focusing on listening to patients and building genuine connections. The name 'Preserve' reflects the goal of taking care of something important, while 'Oak' nods to the community and represents strength and resilience.

What are the steps a patient should take to prepare for their first visit?

Patients should book an appointment online or contact the clinic via phone, text, or email. They need to complete intake forms before arriving and wear comfortable clothing. Arriving 5 to 10 minutes early allows time to settle in, and patients should be ready to share what has been bothering them and ask questions about their options.

What languages or markets does the clinic primarily serve based on its location?

Preserve Oak Wellness is located in Oakville, Ontario, Canada, serving the North Oakville area and the broader Preserve neighbourhood. The clinic caters to families and individuals in this specific region, offering services in English. The local focus is evident through its community-oriented approach and neighborhood clinic model.

How does the clinic ensure patients understand their options during an appointment?

The practitioner takes a closer look at the patient's condition while explaining the findings as they go. If a treatment is a good fit, it can often start on the same day. Before leaving, the team discusses follow-up plans and simple home exercises shaped around the patient's goals to ensure clear next steps.

What specific technology or platforms does the clinic use for booking appointments?

The clinic allows patients to book appointments online at any time through their website. They also encourage patients to call, text, or email the clinic directly if they prefer to arrange an appointment by phone or message. The online booking system is integrated with their practice management to streamline the scheduling process.

How can I contact Preserve Oak Wellness?

You can reach Preserve Oak Wellness by phone at +1 905-226-3895.

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About Preserve Oak Wellness

Preserve Oak Wellness is a family-focused multidisciplinary clinic in Oakville dedicated to helping individuals and families achieve better health and movement. Our team offers chiropractic care, physiotherapy, pelvic floor physiotherapy, massage therapy, acupuncture, custom orthotics and rehabilitation services.

Our experienced team supports families through pregnancy, postpartum recovery including C-section scar care, pediatric chiropractic and bodywork before and after tongue-tie release. Other services include TMJ and jaw pain care, shockwave therapy and Japanese Kobido facial massage.

Care starts with a conversation. Tell us what has been bothering you and we will work with you on a practical plan that fits your goals and routine.

Address
3050 Preserve Drive, Oakville, Ontario, L6M 0T9
Business hours
Mon-Thu: 09:00 - 19:30, Fri: 09:00 - 18:00, Sat: 09:00 - 14:30, Sun: Closed