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Leading Edge Mobility

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Questions about Leading Edge Mobility

Based on reviews, listing data and website checks · updated 2 days ago

What is Leading Edge Mobility?

Leading Edge Mobility is a locally owned and operated mobility equipment business located at 1025 36 Street North, Unit B, Lethbridge, Alberta. Since 2007, they have served the community by providing high-quality products and services to ease the frustrations of daily mobility issues. They offer a wide variety of equipment including wheelchairs, power chairs, stair lifts, and ramps, along with in-home assessments and repairs.

What specific services does Leading Edge Mobility provide for children?

The business offers urgent pediatric rental equipment and in-home visits for measurements and fitment. They provide a wide variety of pediatric equipment locally in Lethbridge to help families in urgent need. Their factory-trained technicians can also service home health care products purchased from them or outside, though some restrictions apply.

How does Leading Edge Mobility handle equipment repairs and maintenance?

They proudly service and repair most of the products they sell, including stair lifts, ramps, and walkers. Their experienced team specializes in maintaining these items to ensure they run smoothly again, whether it is a minor tune-up or a complex repair. They also offer inspections and service for vehicle lifts upon request.

What delivery and setup options are available for customers?

Leading Edge Mobility provides home delivery services for customers who cannot visit the store. They will bring the chosen home healthcare products to the customer's location and set them up if the product requires it. This service helps determine which product combination will help maintain the highest level of function.

What custom design options does Leading Edge Mobility offer?

The company provides custom design options so that mobility equipment becomes an extension of the customer. They want customers to feel comfortable and add their personal touch to the equipment they use. This focus on quality and service aims to give customers peace of mind from the moment they walk through the doors.

What are the operating hours for Leading Edge Mobility?

The store is open Monday through Thursday from 08:00 to 16:30 and Friday from 08:00 to 16:00. It is closed on Saturdays and Sundays. Additionally, the business closes daily from 11:30 to 12:00 for lunch.

What types of mobility equipment does Leading Edge Mobility specialize in?

They maintain and fix stair lifts, ramps, wheelchairs, power chairs, lift chairs, and walkers. Their factory-trained technicians are capable of servicing all the home health care products they sell. Some products, if not properly adjusted, can become a health hazard, which is why they emphasize proper adjustment during service.

How does Leading Edge Mobility assist customers who are unsure where to start?

They guide customers through the process of selecting the best product for their lifestyle. The team can answer questions about government funding and specific products or services. They aim to help customers make the most of their investment by ensuring they choose the right equipment for their needs.

What is the business's approach to customer communication and response times?

Customers can message the business through their contact form, and they promise to get back within 24 hours. They encourage users to provide their full name, phone number, and email to ensure a timely response. This commitment to communication helps address concerns and make adjustments accordingly.

What is the history of Leading Edge Mobility?

Since 2007, the business has served the Lethbridge mobility community. They started first as Medichair Lethbridge and now operate as Leading Edge Mobility. They have maintained a focus on quality equipment and quality service throughout their operation.

How can customers contact Leading Edge Mobility directly?

Customers can call the business at +1 403-320-1488 or visit their website at leadingedgemobility.com. They also have a Facebook profile available for social media engagement. The business provides a click-to-call option on their website for easy access.

What themes do reviewers praise about Leading Edge Mobility?

Some reviewers say the staff is amazing, fun-loving, caring, and passionate. They genuinely care about their clients and want the best for individuals with different abilities or illnesses. Reviewers also note that the business goes above and beyond expectations with the caliber of repairs done on adaptive equipment.

What is the official website of Leading Edge Mobility?

The official website of Leading Edge Mobility is leadingedgemobility.com.

Is Leading Edge Mobility on social media?

Leading Edge Mobility has official profiles on Facebook.

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About Leading Edge Mobility

At Leading Edge Mobility, we are well-acquainted with the frustrations and stressors that our clients and caregivers may face on a daily basis. We are here to provide high quality products and service that ease these frustrations that come with mobility issues.

Address
1025 36 Street North, Unit B, Lethbridge, Alberta, T1H 6L5
Business hours
Mon-Thu: 08:00 - 16:30, Fri: 08:00 - 16:00, Sat-Sun: Closed