Poway Honda

4.6 · 1361 reviews
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Sandy Jin
Reviews 1
2020-12-28 17:32

The sales people at this dealership are courtesy a...

The sales people at this dealership are courtesy and helpful. And most important, they sold a car to me at a good price no other dealers can match. I have purchased a total of five new cars in my life time so far, my experience at Poway Honda is the best.

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KG Golly
Reviews 1
2020-12-28 14:08

Services 1245B on my Honda Accord were done in a t...

Services 1245B on my Honda Accord were done in a timely fashion. Service Advisor was courteous and made sure I understood the scope of the service being performed.
The dealer sent two employees to pick up and drop off the car at my residence, following all necessary precautions for COVI-19.
Cost w...

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Jesse Castillo
Reviews 1
2020-12-28 03:40

The staff are friendly, knowledgeable, and profess...

The staff are friendly, knowledgeable, and professional when it comes to their business. I was helped immediately by Raj. I informed him what I was looking for and gave me options and comparisons of the type of vehicles I was interested in. Afterwards I was introduced to the manager and greeted. The...

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Eileen Pelina-Campbell
Reviews 1
2020-12-27 12:20

Service was fantastic! I took my new Honda Civic ...

Service was fantastic! I took my new Honda Civic in for its 1st service and they were very personable, like I'd been going there for years. I didn't have an appt and I was in and out in about an hour. They offered me cold water when I got there and washed my car too.

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Delbert Ritchhart
Reviews 1
2020-12-27 08:26

It was a pleasure to purchase my new 2017 CR-V fro...

It was a pleasure to purchase my new 2017 CR-V from Brian Mallow at Poway Honda. The combination of the COSTCO Auto Buying program and the ease of dealing with Brian made this car buying experience much more enjoyable than experienced in the past.

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Girish Prasad
Reviews 1
2020-12-26 12:37

We had an excellent experience at Poway Honda. We ...

We had an excellent experience at Poway Honda. We have purchased a Honda CR-V EX 2016 and the entire credit goes to one man and that is Mr Angelo Ciavirella, the Sales Consultant, he knows his job and makes you comfortable and explains you all the pros and cons of vehicle in detail. We are very happ...

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Judith McCarthy
Reviews 1
2020-12-26 05:31

My service representative Marco Lopez-Ramirez went...

My service representative Marco Lopez-Ramirez went above and beyond to meet my needs. When the shuttle didn't work for me he expedited my car and got it done in half the time! My car came back in record time and much cleaner than it went in!!

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Johnny Sanvichith
Reviews 1
2020-12-25 00:43

Finance manager told me that if I bought the warra...

Finance manager told me that if I bought the warranty after driving my new car off the lot, they would charge a higher rate. You can buy a warranty on a new car up to 3 years or 36k miles after purchasing that car. Shop around and you'll get a better deal on Honda extended warranty than this place.

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Emerson Valencia
Reviews 1
2020-12-23 23:16

I have been getting my 2017 Honda Civic touring an...

I have been getting my 2017 Honda Civic touring and 2008 Honda Pilot EXL service at Poway Honda. The team that work at the service department have been very helpful and friendly since I can remember.

I highly recommend Al Rodriguez, he is very friendly and knowledgeable service advisor, he will t...

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Raquel Cohen
Reviews 1
2020-12-23 18:40

I had 3 factory recalls on my car including. They...

I had 3 factory recalls on my car including. They originally thought it would take a few months before I could get my car back. However, they fixed everything in less than a month. The best part was that they hooked me up with a rental the entire time.

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Monica Aileen Fajardo
Reviews 1
2020-12-22 21:58

As a first time car buyer, I could not have asked ...

As a first time car buyer, I could not have asked for a better car buying experience than the service Rhodel provided. Upon entering Poway Honda, I had only planned to test drive the 2018 HR-V. Rhodel took me straight to the Honda HR-V LX model and told me all the features. When I asked him about a...

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Jacqueline Cordle
Reviews 1
2020-12-21 16:30

Nicola Chriss is unlike any dealership agent I hav...

Nicola Chriss is unlike any dealership agent I have ever met. I think she is prior enlisted because her attention to detail is top notch...Outstanding!
I am so glad for the events that led up to my friend and I buying our vehicles. Blessings in disguise!
I wanted to HUG, but I could not due to CO...

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Deborah Melikian
Reviews 1
2020-12-21 05:26

I had a wonderful car buying experience at Poway H...

I had a wonderful car buying experience at Poway Honda. Specifically, Doc Marmor and Ryan Kruetz were the most professional and helpful individuals I have ever had the pleasure of working with in buying a car. I came into the process very stressed out because my car had suddenly died and I was on my...

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Marija Sutic
Reviews 1
2020-12-21 04:23

I went with the intention of only looking for a ne...

I went with the intention of only looking for a new car and figuring out whether a Civic or an Accord suited me best. Henry Campos, the salesperson, came out to meet us. He was friendly, sincere (important in a car salesman) and very knowledgeable about each of the cars and their specifications. I ...

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Wendy Gonzales
Reviews 1
2020-12-21 03:07

I went in for a simple 6 month/3500 mile service c...

I went in for a simple 6 month/3500 mile service check, as I ve always done since buying my car at Poway Honda in 2008. Once they had my car, the Service assistant called me and told me he recommended additional maintenance services for around another additional $2,000 or so, your brakes, your rear...

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Brenda Davila
Reviews 1
2020-12-20 01:10

the best service ever, thank you!!!!! I live in CV...

the best service ever, thank you!!!!! I live in CV and make the effort to get my vehicle serviced here. Your entire staff is amazing. Marco is the favorite! He s extremely knowledgeable and very nice!! Always handles everything timely!

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myramae sinfuente
Reviews 1
2020-12-19 14:19

My appointment was for 11:20am for an oil change a...

My appointment was for 11:20am for an oil change and the guy told us it will take an hour to hour 1/2. We waited until 2hrs and when I asked what happened to my car and they couldn't find my car from their system. To make long story short, it took almost 3hrs to get my oil changed. They waived the c...

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Nicholas Pike
Reviews 1
2020-12-19 09:37

After months of research into purchasing a new 201...

After months of research into purchasing a new 2016 Honda Civic I finally visited Honda Poway for a test drive.

A friendly salesman (Hong Jian) quickly approached and after some introductions let my girlfriend and I go for a test drive. He wasn't pushy and we parted ways after I explained I would...

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Tanya Hunter
Reviews 1
2020-12-18 08:17

We had a fantastic experience. My tires wore much ...

We had a fantastic experience. My tires wore much faster than they should have. Chris took great care of me. They contacted the tire company and arranged for them to be replaced at very little cost to me. I will definitely continue to bring my car to Poway Honda.

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Rick Y. C.
Reviews 1
2020-12-17 23:06

I drive 35 mile to get my cars service here I love...

I drive 35 mile to get my cars service here I love the service team and techs. I have been customer for about 10yrs now, Marco and Al take theIr time to listen to my concerns and go beyond to help me and each customers. I know this is a fact because there are times I need to wait my turn. (All worth...

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Shainy Connors
Reviews 1
2020-12-17 17:26

Excellent!

Excellent!
I worked with Mike at the service desk who explained in detail what they discovered on the diagnostic.
The service department stood behind their battery 100% since I purchased it from them 1 year ago.
It was a very pleasant experience....nice people!

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Kenny Golaway
Reviews 1
2020-12-17 13:33

I had an enjoyable experience purchasing a new Ho...

I had an enjoyable experience purchasing a new Honda. Michael Fein was my salesman and he was knowledgeable about the Honda models and gave me the information that I needed to make the correct choice. I was able to make a great deal on the vehicle and left feeling good about the deal. I had never b...

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Cyndy Nguyen
Reviews 1
2020-12-17 00:17

Reserving was quick and easy and the service was c...

Reserving was quick and easy and the service was completed within 1.5 hours for an oil check and check up. Facility was clean but I would ask that there are more desks to accommodate social distancing and allow for guests to work. Someone was nice enough to offer a desk space for me to utilize in th...

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Shane Sparling
Reviews 1
2020-12-16 10:25

Raj Sherry is the best sales person I have ever de...

Raj Sherry is the best sales person I have ever dealt with when purchasing a vehicle. He has helped us with two purchases over the last couple years and I will always look for him in the future. His zero pressure and positive attitude makes the experience stress free.

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Andre Schmidt
Reviews 1
2020-12-15 12:59

5 stars service! Bought my first Honda at Poway Ho...

5 stars service! Bought my first Honda at Poway Honda and sales process couldn't be easier. My sales rep. Brandon Kimboll went above and beyond my expectations. Sales manager Jim Breen gave me a deal on 2015 Accord Sport I couldn't say no to. Finance manger Samantha was professional and efficient, ...

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Tom Boyd
Reviews 1
2020-12-14 12:43

Pete Hayes from Poway Honda Service Department is ...

Pete Hayes from Poway Honda Service Department is the BEST! Pete consistently takes care on my Honda Odyssey's service needs in a friendly, timely, competent and professional manner. He also keeps in mind my maintenance budget with cost effective options which I truly appreciate.
Can't say enough a...

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Mike Blomgren
Reviews 1
2020-12-14 03:00

I recently had my 2014 Honda CRV serviced at Poway...

I recently had my 2014 Honda CRV serviced at Poway Honda. Check in went very fast, they serviced my vehicle in less time than quoted, and even found an issue with my battery and replaced it at no cost under warranty. Very impressed with their service and definitely will return.

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Peter Schwarz
Reviews 1
2020-12-13 23:02

I was in a terrible mood after picking up a massiv...

I was in a terrible mood after picking up a massive nail in one of my tires and all I can say is that I left with a smile on my face. I really appreciated being able to have a little free snack (popcorn) while I was waiting. Alvaro Rodriguez was my service advisor and he was super friendly and sup...

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Aijie Han
Reviews 1
2020-12-13 19:33

My experience with Honda was great! I went to Hond...

My experience with Honda was great! I went to Honda for a recall service. It was quick and professional. Alvaro was the best service advisor I ever met! He was very friendly, professional, and helpful. I will definitely recommend Poway Honda and visit there next time.

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Angelo Finocchiaro, Jr.
Reviews 1
2020-12-13 04:42

The salesman John Abel was the most pleasant sales...

The salesman John Abel was the most pleasant salesman I have ever encountered in my 63 years of age, and Brittany Escobedo in finance was absolutely the nicest person to ever get my money and me be happy about it. Really like the car and the deal I got and I didn't have to go all over the county to ...

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one way pie one way pie
Reviews 1
2020-12-12 23:36

We bought a used Honda at the Poway dealership. G...

We bought a used Honda at the Poway dealership. Gary Lobel showed us the car and assured us that, although it wasn t a certified used car, we shouldn t worry about anything because of the worry free principle the dealership applies to all used cars. This means that all cars get inspected and th...

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jason wilson
Reviews 1
2020-12-10 05:02

Purchased a new Honda Pilot this weekend from Powa...

Purchased a new Honda Pilot this weekend from Poway Honda and had a great experience with Jose and their team. I had attempted to purchase a Pilot the previous evening at another dealership in Lemon Grove, had a HORRIBLE experience there, and ended up leaving frustrated. I called Poway Honda the nex...

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A Freddy
Reviews 1
2020-12-10 01:07

I called Poway Honda for a service department appo...

I called Poway Honda for a service department appointment and was given a time quickly. When I arrive I was greeted by Marco Ramirez. I let him know the reason I was there. As he was checking me in he noticed I needed front tires. Marco was personable, efficient and it was noticeable that he likes h...

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Siva Kumar Jujaray
Reviews 1
2020-12-09 22:08

wheel lock is missing after the service.

wheel lock is missing after the service.

There was a very sharp pointed instrument left on the passenger seat.. someone could have got hurt because of that.

A gift card in the car went missing after the service.

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Frank Flores
Reviews 1
2020-12-09 04:15

Went in to look at a car and had a great buying ex...

Went in to look at a car and had a great buying experience. The salesman Mickey was super friendly and knowledgeable. He helped us look at different models and knew all the features. Introduced me to Jim the manager who was a really nice guy as well. We were able to work out a deal and get the car w...

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Jacob Dodson
Reviews 1
2020-12-09 00:09

We worked with Niki through the Costco auto buying...

We worked with Niki through the Costco auto buying program throughout our experience. She was able to give us great information and was very transparent about all pricing and options questions we had throughout the experience. The color we wanted was not in stock, so we had to do a custom order. Whi...

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Stan Jin
Reviews 1
2020-12-08 01:54

Most of the staff there is professional. But I'm ...

Most of the staff there is professional. But I'm very disappointed with the service. For three oil changes in a row they overfilled the engine to a full inch above the full mark, despite my repeated request not to do that the last couple of times. Last time it happened, I took the car back to hav...

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Paul Swaekauski
Reviews 1
2020-12-07 05:49

New to Poway Honda, been there twice. The advisers...

New to Poway Honda, been there twice. The advisers are courteous and helpful, always cheerful. The work was done well with no other related problems. Could be a little quicker on arriving, but we all have work to do!
Good place to go.

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Cheryl Cauldren
Reviews 1
2020-12-06 19:21

Poway Honda Service is exceptional. The service te...

Poway Honda Service is exceptional. The service team is eager to educate and empower you and give you service with a smile. They can get busy, so be patient, even with an appointment. Niphone and Dave in Service Dept. we thorough, caring and professional. When I go back, I will ask for them by name.

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Randy Singh
Reviews 1
2020-12-05 14:25

I am very pleased with my visit. I needed standard...

I am very pleased with my visit. I needed standard maintenance procedures done and the prices were very reasonable. Jon explained the details, the cost, and time it would take. I even got my car back sooner than I expected. All in all, the service from top to bottom was professional and efficient.

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Robert Mason
Reviews 1
2020-12-05 03:43

Wanting to ensure our Odyssey was road trip ready,...

Wanting to ensure our Odyssey was road trip ready, we dropped it off on a Sunday afternoon so they would have it first thing in the morning. Although I had been told the first availability wasn't until 11:00 am, I got a call before 9:00 advising me the van was ready to be picked up. They had check...

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T J P
Reviews 1
2020-12-04 16:41

Mr. Cruz was very thorough and accommodating with ...

Mr. Cruz was very thorough and accommodating with my appointment that required the passenger airbag be replaced due to a safety recall. Mr. Cruz promptly notified me when my vehicle was ready to be picked up and had the car washed prior to my arrival.

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Jessica Nelson
Reviews 1
2020-12-04 12:42

My appointment time was honored when I arrived. I...

My appointment time was honored when I arrived. I was greeted right away and my vehicle was finished in the amount of time promised. The waiting room was pleasant and I enjoyed the free snacks and wifi. My representative was communicative with me about my vehicle's needs and felt comfortable disc...

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ryan smith
Reviews 1
2020-12-03 20:17

Shady dealership. Bait and Hook - Watch out - This...

Shady dealership. Bait and Hook - Watch out - This might happen to you. This dealership listed a car that I test drove and signed the paperwork to hold. We negotiated a pick up in three days to allow smog. Tiffany called me and said the car had problems and was no longer available. The repair co...

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J K
Reviews 1
2020-12-03 15:32

Mickey at Poway Honda was great! My wife and I wer...

Mickey at Poway Honda was great! My wife and I were looking for a car for a family member and I can't thank Mikey enough for his help. It was nice to deal with someone who grew up in the Southern California car culture and has a passion for cars and treats you with respect. I highly recommend Mikey ...

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