While I have not confirmed with Robert, I'm guessing based on other reviews that Phoenix Financial is a franchise/group with many offices across the nation. I was fortunate enough to get matched with Robert Moody in Colorado and he has helped me with two separate issues. Robert Moody is professional, courteous, and helpful. I am not a fan of Phoenix's cold calling techniques to get business(let's be honest, noone wants to get those annoying calls that others know you owe back taxes), but I would do business with Robert again in an instant.
He and his assistant "held my hand" and helped me get a payment plan that I could afford and then when I missed a deadline of filing w-2s that my payroll company was supposed to have filed, he helped me get the civil penalty abated.
I would give him 6 stars if I could.
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Excellent service and very responsive with calling back or emailing. Would highly recommend them to anyone needing legal service
I've had previous history working with Phoenix in the past over a lot of my long over due tax issues. I was given the chance to work with Clarence. He always got back to me in a timely matter and helped resolve my debt in a matter of weeks!!
I hope I never have an issue with the IRS again, but If I do, I will be calling Phoenix Financial. Great value for the fee I paid. I got more than what I paid for, Fantastic!
I have worked for this company for nearly 10 years. They have always been professional, knowledgable, honest, appreciative and an all around great group of people. They truly care about their employees and getting the job done right for their clients. Should I ever need this type of service Phoenix Financial Group would undoubtedly be the company I would choose.
It's beyond stressful when you run afoul of the IRS. I cannot emphasize enough what a great company this is to work with. In particular, Daniel is knowledgeable, calm, and goes way above and beyond to make sure you get the very best assistance you could hope for. He works on your account like it was his own. The communication is fantastic, I don't think there was more than once or twice that he personally did not pick up the phone when I called. I really don't think you could find a better company to assist you.
I spoke with John Wason who helped me not only file my 2019 taxes but also helped with relieving my stress with my tax debt. I would recommend this company to anyone who comes across any issues with the IRS or state. Thank you for all your help! I can finally sleep at night!
This group clearly targets people who are uninformed and afraid. After telling them I was already working with a local tax office and was not interested in their services they continued to call my office. The final straw was when one of their employees started ARGUING with me when I told them to stop calling me. This is one of the least professional outfits I've ever had the displeasure of hearing from.
Phoenix financial really helped my dad with his tax issues. He had looked into other financial groups but found that Phoenix financial was the best suited. They made sure to get him properly set up quickly and efficiently with no hassle and at a good rate ! They were also able to keep my dads bank accounts protected so he could save money and pay his taxes. The people on the phone were also very polite and easy to communicate with, which is always a plus !
Great service, great people. Not only did they work with me to get me a payment plan that fits my budget but they were also able to abate $18k in penalties and fees. Very accommodating to help me resolve my tax issues.
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