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Phenix assurances

2.8· 60 reviews
Average ratingPoor
2.8/ 5

Based on 60 reviews

542%
43%
30%
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155%
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What reviewers say about Phenix assurances

Generated with AI from 60 reviews on Trustburn · updated 33 days ago

Customers are divided: those with positive reviews describe the firm as helpful with competitive prices and attentive advisors, while a substantial share of reviewers complain about feeling overcharged or misled. The overall average rating is 2.8 out of 5, reflecting this mix of satisfied and dissatisfied experiences.
What does Phenix assurances do?

Phenix assurances describes itself as a specialist in insurance in France. Based on the available reviews, it appears to act as an insurance broker that helps customers find policies such as decennial and vehicle insurance.

What are the most common complaints about Phenix assurances?

Based on what the critical reviewers wrote, the most common complaints are about being charged large fees or debit amounts without receiving the expected insurance contract or policy, accusations of fraud or deception, lack of responsiveness from the broker, and unclear or misleading quotes.

AI-generated from reviews on this page. Verify anything important with the company directly.

mehdi bidjou
Reviews 1

Insurance and very expensive broker. Not reactive, unpleasant, does not recall any gesture for containment avoid phoenix insurance and the MFA I found better and less expensive (2 liver less expensive) I had to insure other vehicle she did not even call me back, suddenly I will remove all my vehicles, on an Opel insignia insurance for vtc I recover 2400 ea year with another insurance, I hope that they will sink are really thieves

david guillaume
Reviews 1

Do not trust this brokerage company, because they will take you 450 euros in fees without telling you and then they will contact another brokerage company and it will take you even more.
they do not understand anything, because it sends you signed documents that are not in your name, gives you false information and is saying they are there to help you but any change of speech during phone calls
Never take a contract with phoenix insurance for your sake because I will sue them.

malou duquenne
Reviews 1

Gros Escroc no quote, no insurance proposal, no insurance contract but on the other hand, they allowed themselves to debit my son's account for 500 without an insurance contract,
Never seen
They say they are supposed to be a broker but make fraudulent use and charge you huge sums without being insured.
To flee absolutely
Complaint filed

Samira Elg
Reviews 1

RANK !!!!!! to escape absolutely, robbers-hustlers, go your way !!!!!!!!!!
They ask for the payment of the first two months at the time of registration then allow themselves to make purchases with the cb without any authorization under the pretext of paying the 400th file fee without mentioning it at the time of registration! ! After the discovery of this scam a so-called manager who allows to hang up no professionalism !! Too bad I have to put a star to make this comment because even that it does not deserve it!

Vinci-proprete
Reviews 1

Hello

Insurance to flee one of the salesman Mr RODRIGUEZ sent me a contract proposal that I accepted and signed.
Mr RODRIGUEZ asked me for a deposit that I paid and for more news.
I made a claim to the main insurance company APRIL.
And she told me that he was not allowed to cash money.
I never had a return despite my reminders.
I think I'm scammed.
cordially

COREBAT SAS
Reviews 1

A true swindler we have subscribed a decennial insurance, we always pay our dues. Since 2018 we have two claims files no follow-up, no support. They have not even paid the money to Millenium who were even in deposit of balance.Resultate for 6 months they promise to pay us back but of course they do not.In fact in Paris is a mailbox, the manager to change and they are in Morocco.Feez this company and I suggest you we gather to file suit against them for scam.

Cengiz Yerlipinar
Reviews 1

Huge problem with this company. Yanis cohen the employee of this one convinced me that the decennial certificates I will receive them within 48 hours and after 15 days they are unable to answer me when my file will be treated. In addition I already paid them a part. They do not keep their commitment. Company to avoid

buba ba
Reviews 1

Staff who use manipulative tactics and lies to conclude a contract. Mr. Benezra who I had a little extra does not mention the amount this little extra was 120 euro.

After when he sent the quote then I saw that it was much more than a small amount and that I was not going to accept signed the contract he started with the intimidation that it was done and that I have accepted the contract by call that they have registered.

It's not wanted to give me back 50euro that I had sent them either.

Flee

Omar Rahel
Reviews 1

For my experience I was very satisfied with my ten-year contract, the deadlines were respected, I went around the companies to be able to have a contract no insurer could offer me a price but mr rodriguez could do it I thank you for your professionalism I recommend them.

zouina tazdait
Reviews 1

I really do not recommend this insurance a big scam. They take an exorbitant commission from you by confusing you the person on the phone has absolutely no knowledge of their work, they are aggressive and they have no knowledge of their work. She gets lost in her lies to flee

Benani NABILL
Reviews 1

a consultant to listen and contactable very nice I recommend you this broker they find the solution in record time, for the fees that I was asked to pay c 260 but it's ok since I 'm offered more at other companies for my case I am satisfied with my experience they were very correct and they even made a commercial gesture and ease I took 3 contracts with them each time I request payment facilities do not hesitate to ask them

Amandine Cucina
Reviews 1

Scammers! They asked my spouse to pay the sum of 850 euros, assuring him that the company had validated the file and that he would have the attestation in the afternoon. It was December 27, 2018 ... They still have the money but we never received the certificate. It is March 14, 2019. We have asked for a refund but they are refusing as well. If others are in our case, we will file a complaint for fraud so do not hesitate to show up. In any case, go your way, really!

cathy tab
Reviews 1

Frankly flee from this insurance, to have my statement of information, I had to call at least 30 times and I still haven't had it, the only answer I have is that my advisor will call me, for 4 days they tell me the same thing. In any case to cash they are there but when we have a problem we hang up on the nose !!!

Rh Isoplus
Reviews 1

frankly no problem with them I took 5 contracts two for my insurance company res c pro decennial for my insulation activity they are listening a little difficult to reach them sometimes since I was not their only customer thing which is normal and worse with other insurers, I am very satisfied with their services I have very competent and efficient agents for me c a good experience I highly recommend them
philippe lemonnier

Julien Langler
Reviews 1

I put a star because I cannot meter 0
1) we hang up on your face
2) changes to advise all of me the why of the how I don't
3) I call to receive a document he tells me that he never remembers me to call so I call them back the same
Frankly, this is really an insurance that I advise against !!!!!
ASK THIS IF THEY ARE REALLY TRAINED FOR THE TRADE

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About Phenix assurances

Le spécailiste des assurances en France

Phenix Assurances: The Leading Insurance Specialist in France

Phenix Assurances is a renowned insurance company that has been providing top-notch insurance services to individuals and businesses in France for many years. As the leading specialist in the insurance industry, Phenix Assurances offers a wide range of insurance products and services that cater to the diverse needs of its clients.

At Phenix Assurances, we understand that every individual or business has unique needs when it comes to insurance. That's why we offer customized solutions that are tailored to meet the specific requirements of our clients. Our team of experienced professionals works closely with our clients to identify their needs and provide them with personalized solutions that offer maximum protection at an affordable cost.

Our Products and Services

We offer a comprehensive range of insurance products and services, including:

1. Auto Insurance: We provide auto insurance policies that cover all types of vehicles, including cars, motorcycles, trucks, and more. Our policies offer complete protection against accidents, thefts, damages caused by natural disasters or other unforeseen events.

2. Home Insurance: We understand how important your home is to you; therefore we provide home insurance policies that protect your property against damages caused by fire, thefts or natural disasters like floods or earthquakes.

3. Health Insurance: We believe health is wealth; hence we provide health insurance policies designed to cover medical expenses incurred due to illnesses or accidents.

4. Business Insurance: We also specialize in providing business owners with customized solutions designed specifically for their businesses' unique risks and challenges.

5. Life Insurance: At Phenix assurances we know how important it is for you to secure your family's future; hence we provide life insurances policy which provides financial security for your loved ones after you're gone.

Why Choose Us?

There are several reasons why Phenix assurances stands out from other insurers in France:

1) Experience - With years of experience under our belt as an insurer specializing in various types of coverage options available today;

2) Customized Solutions - Our team works closely with each client individually so they can receive personalized attention tailored specifically towards meeting their unique needs;

3) Competitive Pricing - We strive always keep costs low while still offering high-quality coverage options;

4) Exceptional Customer Service - Our customer service representatives are always available 24/7 via phone call or email should any questions arise about policy details etc., making sure everyone feels confident knowing they have someone there looking out for them every step along the way!

Conclusion

In conclusion, if you're looking for an insurer who can help protect what matters most – whether it be your car/home/business/life – then look no further than Phenix assurances! With competitive pricing options coupled alongside exceptional customer service representatives ready at all times day-or-night just waiting patiently on standby ready willing able assist whenever needed most urgently possible- there really isn't anything else quite like us out there today! So don't hesitate any longer- contact us today so together let's start protecting what matters most right away!

Address
Rue de Rome 97
Categories
Insurance