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Fred
Customer service lacked responsiveness, and the information provided was often inconsistent. It felt like there was a gap between what was promised and what was delivered, creating unnecessary confusion throughout the process. Communication could be significantly improved, as it often left me feeling uncertain about my options and next steps. Overall, the experience did not meet my expectations.
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PGP Fincas is a property administration company based in Madrid and its province, led by Pilar Gomez Pinilla, an administradora de fincas with more than 15 years of experience. The firm manages communities of property owners, currently overseeing 35 communities in Madrid, and offers services such as online communication, sourcing supplies with a focus on value, transparent management of community accounts, mediation and arbitration to resolve conflicts, and regular visits to the properties. Its stated approach emphasizes personalized service, direct contact with communities, and treating each property as if it were its own. The company also operates a blog and provides budget quotations through its website and by phone.
- Website
- pgpfincas.es
- Phone
- 620877655
- Categories
- Real estate