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Average ratingAverage
3.9/ 5

Based on 9 reviews

544%
433%
30%
211%
111%
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What reviewers say about PETZL

Generated with AI from 9 reviews on Trustburn · updated 33 days ago

Customers generally speak positively about Petzl, frequently describing fast and friendly staff, a dynamic and welcoming team, top-quality products, and an interesting facility, with the 4- and 5-star reviews highlighting the headlamps as a reference in the industry.
What does PETZL do?

Petzl manufactures technical equipment and LED headlamps for alpinism, caving, climbing, and work at height, offering products such as harnesses, helmets, belay devices, descenders, ascenders, carabiners, ice axes, crampons, anchors, pulleys, and packs. The company was founded in 1913 and is based in Crolles, France.

What are the most common complaints about PETZL?

The most common complaints in the reviews mention products being made in China rather than France, poor employment practices, an absent hierarchy, and issues with battery-related defects in headlamps that the company reportedly refuses to replace.

AI-generated from reviews on this page. Verify anything important with the company directly.

Simon Charon
Reviews 1

Due to a problem with Petzl lamps (more than 40 headlamps purchased for information):

We have new lamps (purchased a year ago) that no longer work because the batteries supplied with have sunk in 4 fronts.

Petzl's answer is linked to a storage problem ... They recommend removing the batteries from the lamps after each use (approximately 70 headlamps with batteries).

Lamps stored for a year with the same place as decathlon lamps (No problems with these).

Petzl must be aware of the problem but does not want to change our 4 lamps!

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About PETZL

Petzl manufactures technical equipment and LED headlamps for alpinism, caving, climbing, and work at height. Its range of equipment include harnesses, helmets, belay devices, descenders, ascenders, carabiners, ice axes, crampons, anchors, pulleys, packs, and more.

Petzl was founded in 1913 by Fernand Petzl and is based in Crolles, France.

Website
petzl.com
Categories
Sporting goods