Based on 8 reviews
Permanent TSB offers banking products including Online Banking, Current Accounts, Mortgages, Personal Loans, Credit Cards and Home Insurance. They operate physical branches as well as mobile and online services.
The most common complaints involve poor customer service, rude or unhelpful staff, long wait times in branches, and problems with the mobile application. Several reviewers also reported issues with lodgement machines, including one instance where cash was taken without a receipt or credit to the account.
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I do not recommend this bank at all, the mobile application is horrible, customer service a disaster, and has generally caused me more problems than solutions.
I do not recommend this bank at all, the mobile application is horrible, customer service a disaster, and has generally caused me more problems than solutions provided.
Open until 8pm on a Thursday. By that they mean their lodgment machines are on and can't do anything outside of "normal banking hours".
Arrived in the building at 14:00 to avoid lunch time ques. Waiting 45 minutes with 3 people ahead of me. Only 1 staff member on the Cash and Foreign Exchange desk. Lovely new building with lots of consultation rooms and offices. All for show by the looks. Very negative experiences in other branches lately
I was in the building for about 30 minutes. The downstairs clerk was busy. The sign said consultation was also available upstairs - went upstairs and several members of staff just walked past me without interacting with me. Came back downstairs after waiting for about 20 minutes and nobody even smiling or saying hello as they walked past. The same clown from upstairs just looked at me and walked behind the desk and spoke to another customer - please train your staff not to be arrogant, incompetent morons and to be approachable, helpful and useful. Thanks!
lodgement machine was broken -literally took my cash, didn't give me any receipt and didn't transfer the money to my account. Only I noticed this, my money would have been gone.
Best job ever in here,,as in Christmas people don t buy anything let s close the bank for a week and no one to answer on the phone.
Nice job
If i could give zero stars i would, the staff in this branch are unprofessional, rude and have no idea what they are doing. I am in the process of closing down my account, it is simply not worth the hassle and upset that they cause when you the customer are asking them to do what can only be described as simple tasks. The worst bank in Ireland without a doubt.
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We offer a range of banking products such as Online Banking, Current Accounts, Mortgages, Personal Loans, Credit Cards and Home Insurance. Find out more!
Permanent TSB is a leading financial institution that offers a wide range of banking products and services to its customers. With a strong focus on customer satisfaction, Permanent TSB has become one of the most trusted names in the banking industry.
One of the key features that sets Permanent TSB apart from other banks is its online banking platform. This platform allows customers to manage their accounts, transfer funds, pay bills and much more from the comfort of their own homes. The online banking system is easy to use and provides customers with 24/7 access to their accounts.
In addition to online banking, Permanent TSB also offers a range of current account options. These accounts come with various benefits such as cashback rewards, fee waivers and overdraft facilities. Customers can choose an account that best suits their needs based on their individual requirements.
For those looking for mortgage options, Permanent TSB has a variety of products available including fixed-rate mortgages, variable rate mortgages and buy-to-let mortgages. The bank's mortgage advisors are highly experienced and can help customers find the right product for them based on their financial situation.
Personal loans are another area where Permanent TSB excels. Whether it's for home improvements or debt consolidation, the bank offers competitive rates on personal loans with flexible repayment terms.
Credit cards are also available through Permanent TSB with options such as low-interest rates or cashback rewards depending on what suits each customer best.
Finally, home insurance is offered by Permanent TSB which provides peace of mind knowing your property is protected against unforeseen events such as fire or theft.
Overall, if you're looking for a reliable financial institution that offers excellent customer service along with an array of products tailored to your needs then look no further than Permanent TSB!