PELICAN

Pelican Manufacturing is a family-owned sewing company founded in 1987 that designs and manufactures adaptive aids, disability equipment, and durable medical products. They specialize in items for elderly, disabled, and pediatric patients in aged care, hospital, and home care settings. Their product range includes arm slings, bed positioning supports, hip protectors, hoist slings, pressure care equipment, wheelchair accessories, and falls prevention alarms.

The company is based at 5 Ruse Street, Osborne Park WA 6017, Australia, and operates as a premier supplier for patients in the United States as well. Their staff are former caregivers who work with healthcare professionals to develop practical solutions for specialized caregiving requirements. They offer custom-made products for unique patient needs and have a strong reputation for exceptional customer service and product knowledge.

Pelican Manufacturing offers a wide range of assistive technology aids and durable medical equipment (DME) products to improve patients' daily lives. Specific items available include the Incontinence Chair Pad, Incontinence Bed Pad, Soft Side-Sleeping Leg Cushion, Vented Overlay Turning Pad, Wireless Floor Alarm, and Wireless Chair Alarm. They also provide theatre & post-operative care, patient dignity aids, restraints, and physiotherapy items.

The company states that their employees are ex-caregivers themselves, giving them hands-on experience using these products in the healthcare industry. This unique background allows them to determine the very best products for each individual patient and create right solutions made of the right materials. They aim to offer patients a high level of dignity, safety, and well-being while making the carers' role easier and safer.

Pelican Manufacturing has been a Quality Endorsed Company working to AS/NZS ISO 9001 since 1995, with Registration 5255. They maintain an extremely high level of quality in accordance with International Standard ISO AS/NZS 9001, and their patented items are internationally recognised. They also hold international patents and trademarks for their products.

If you purchase goods directly from Pelican and find they are not suitable, they will credit the full invoice value of the goods returned under certain conditions. The goods must be in a resaleable condition, not soiled or washed, and returned within a reasonable timeframe, generally 30 days of receiving them. The customer is responsible for the return shipping costs via courier or registered post.

To get started, customers can contact Pelican Manufacturing by telephone at 011 618 9444 4577 or email them at [email protected] They can also visit their website to browse products or request a catalogue. For bespoke solutions or specific queries, they encourage customers to contact them to discuss the requirements.

Pelican Manufacturing serves markets in Australia and the United States, targeting healthcare providers, elderly care facilities, and individuals requiring physical therapy or safety equipment. They also cater to hospital and nursing home patients, as well as those in home care settings. Their products are designed for a variety of caregiving needs across these regions.

The company's fable states that the pelican is the nursing or caring bird, symbolizing their concern to help patients and staff. They consider patient care and dignity, as well as patient and staff safety and occupational health in their design process. The pelican is also the symbol of some primary schools and children's hospitals, reflecting their commitment to care.

Pelican Manufacturing has been in business since 1987, making them over 30 years old. They have grown from a family-owned sewing company into an industry-leading nursing goods supplier. Their longevity demonstrates their commitment to helping aged and disabled people and their carers over the decades.

The website mentions that they are ready to assist and advise when professionals need experts with a unique understanding of medical adaptive aids and equipment. They have built a strong reputation on their ability to provide exceptional customer service and product knowledge. Customers can also sign up for their newsletter to stay updated on new products, trade shows, and special offers.

Some reviewers and the company itself highlight their ability to manufacture custom-made items for more specialized caregiving requirements on a timely basis. They also offer a credit or refund for goods returned if they are not satisfactory, provided the items are not soiled and are ready for resale. The company also provides a Goods Return Form to facilitate the return process.

The company's return policy notes that they cannot accept responsibility for goods lost in transit and that freight charges are not credited unless the problem was their fault. In certain circumstances, a re-stocking fee may be applicable for returns. They recommend choosing a courier service that provides a tracking number and proof of delivery service.

The official website of PELICAN is pelicanmanufacturing.com.

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