Deskup

Deskup is an Australian online retailer based in Tuncurry, NSW, specializing in electric sit-stand desks, office chairs, and ergonomic accessories for home and commercial workspaces. The company offers a 7-year warranty on standing desks, same-day dispatch for orders placed before 2:00 PM AEST, and wholesale pricing for office fit-outs. Customers can purchase directly online with buy-now-pay-later options like Afterpay and Zip Pay.

Delivery times vary significantly by location, ranging from 1-2 days for Sydney and Newcastle to up to 10 days for Western Australia. Orders placed before 2:00 PM AEST are shipped the same day, subject to current order volumes. The business operates from a warehouse in NSW and provides detailed shipping estimates based on these regional differences.

Customers can purchase individual desk frames separately, such as single or dual motor standing desk legs only, to customize their setup. The company also sells office pods, monitor arms, and cable management solutions alongside their main desk products. All items are listed as in stock unless explicitly labelled otherwise on the product page.

The business operates a physical showroom located at 13 Dee Crescent, Tuncurry, NSW 2428, which is accessible by appointment only. They provide detailed images, videos, and specifications on their website to assist customers who cannot visit in person. Their team remains available to assist with queries over the phone if a showroom visit is not possible.

Standing desks carry a 7-year warranty, while most other products like chairs and accessories have warranties ranging from 1 to 3 years. Specific warranty details for each item are listed on their respective product pages. This extended coverage is a key feature highlighted for their primary desk offerings.

Third-party tabletops are compatible with Deskup desks, though the company recommends using their own melamine or bamboo tops. Their standard tops come pre-drilled with metal threaded holes designed to suit their legs. Other tops would require self-tapping wood screws or timber screws for attachment.

Orders placed before 2:00 PM AEST are dispatched the same day, provided there are no delays from current order volumes. Tracking details are sent via email once the order is dispatched. Customers are encouraged to check their junk folder for these automated notifications.

The website accepts major credit/debit cards, PayPal, and Buy Now, Pay Later services like Afterpay and Zip Pay during checkout. Customers can also request a quote for bulk orders or office fit-outs through the contact form. A $20 discount is available for new customers with a minimum spend of $99.

A 14-day return window applies for change-of-mind purchases, requiring items to be unused and in original packaging. Customers are responsible for return shipping costs in these cases. For faulty, damaged, or incorrect items, Deskup covers return shipping and offers replacements or refunds within 90 days of delivery.

Some reviewers praise the brilliant quality and simplicity of assembly for their desks. Verified buyers have expressed high satisfaction with the product performance. The company highlights benefits such as improved focus, reduced heart disease risk, and better posture for users.

The business offers wholesale pricing specifically for office fit-outs and commercial customers. They also run an influencer referral programme to expand their reach. Priority technical support is available for commercial clients, distinguishing their service model for business buyers.

The website mentions a Black Friday promotion offering up to $400 off standing desks. Specific pricing examples include a 120cm glass sit-stand desk for $329.00 and an 180cm fixed height premium office desk. These prices reflect current sales and discounts available on their site.

To get started, customers can browse the standing desk category and navigate to single or dual motor standing desk legs only products. They can also create an account to manage orders or request a quote for bulk purchases. The process involves selecting products, entering details, and proceeding to checkout with available payment options.

You can reach Deskup by phone at 1300414861 or by e-mail at info@deskup.com.au.

The official website of Deskup is deskup.com.au.