Ravi Ramanathan
Worst company. Unethical management. Phenomenal politics. Lots of layoffs. Bad customer engagement. Stay away!!!
What reviewers say about Parata systems
Customer feedback is mixed, with several reviewers praising the company as great, professional, and outstanding to do business with, particularly highlighting knowledgeable staff and good sales and installation experiences. Other reviewers report serious issues with customer service, pricing, and the financial team's handling of payments.
What does Parata systems do?
Parata systems offers a comprehensive pharmacy automation portfolio that includes adherence packaging, high-speed dispensing, and workflow solutions. It serves pharmacy operations with automation technology and related services.
What are the most common complaints about Parata systems?
The most common complaints involve poor customer service and aggressive or unethical behavior from the financial department, including harassing phone calls over a single late payment and disputes over interest charges. Customers also mention high prices for maintaining older machines and concerns about layoffs and management practices.
AI-generated from reviews on this page. Verify anything important with the company directly.
Chris G
Made a delivery and was unloaded extremely quick !! Friendly and professional staff !
Average Joe
Poor customer service, at best. Prices are outrageous for keeping dated machines in service.
Richard Hasty
Myne Alwyz
Darin Johnson
I have been blessed to work with a number of individuals from Parata Systems. When it comes to customer satisfaction this incredible team of individuals go above and beyond. Very knowledgeable and always a delight to work with, their installers, support staff, engineering, and sales listen to your needs to ensure patient safety and success for your business and your clients.
Gary N.
We purchased a Parata Pass 208 and like the machine. Sales rep and set up were great. Parata financial, however is horrible to deal with. They hadn't received a payment one month and I got harassing phone calls every day while on vacation in San Francisco. I told the rep/bulldog, I would check on it when I got home in 5 days. He keep calling, saying you didn't really send the payment did you? They cut off our ability to order supplies for the machine so we couldn't take care of our accounts properly back home. And all this was over 1 late payment, we were not 6 months behind. Fortunately, I had money set aside that we were going to use to expand our pharmacy and I just paid the whole $167,000 off. Then they called and wanted the interest for the full 5 years on the loan. There was not a prepayment penalty clause- just blood suckers, hoping I'd play along with them. Good machine but get your own financing!!!!
Erik de Vries
Outstanding company to do business with! Highly recommend .
News
No news yet. This is where the business shares its own updates and press.
Photos
Widgets
Get the widget for your site →About Parata systems
Parata offers the most comprehensive pharmacy automation portfolio with adherence packaging, high-speed dispensing, and workflow solutions.
Parata Systems: Revolutionizing Pharmacy Automation
Parata Systems is a leading provider of pharmacy automation solutions that help pharmacies improve patient care, increase efficiency, and reduce costs. With over 15 years of experience in the industry, Parata has established itself as a trusted partner for pharmacies across the United States.
The company's comprehensive portfolio of pharmacy automation solutions includes adherence packaging, high-speed dispensing, and workflow solutions. These products are designed to streamline pharmacy operations and improve medication management for patients.
Adherence Packaging Solutions
One of Parata's flagship products is its adherence packaging solution. This innovative technology helps patients take their medications on time and as prescribed by their healthcare providers. The system packages medications into individual pouches labeled with the date and time they should be taken. This makes it easier for patients to manage their medications and reduces the risk of missed doses or incorrect dosages.
High-Speed Dispensing Solutions
Another key product in Parata's portfolio is its high-speed dispensing solution. This technology automates the process of filling prescriptions, allowing pharmacists to fill more prescriptions in less time while maintaining accuracy and safety standards. The system uses advanced robotics to count pills accurately and efficiently, reducing errors caused by manual counting.
Workflow Solutions
In addition to its adherence packaging and high-speed dispensing solutions, Parata also offers workflow solutions that help pharmacies optimize their operations. These tools include inventory management software that tracks medication stock levels in real-time, prescription processing software that streamlines prescription filling workflows, and data analytics tools that provide insights into pharmacy performance metrics.
Why Choose Parata?
Pharmacies choose Parata because they trust the company's commitment to quality products backed by exceptional customer service. The company has a team of experienced professionals who work closely with customers to understand their unique needs and develop customized solutions tailored to those needs.
Parata also invests heavily in research & development (R&D) to ensure its products remain at the forefront of innovation in pharmacy automation technology. The company has received numerous awards for its innovative products over the years.
Conclusion
In conclusion, if you're looking for a reliable partner for your pharmacy automation needs, look no further than Parata Systems. With its comprehensive portfolio of adherence packaging systems, high-speed dispensing systems, workflow optimization tools backed by exceptional customer service & support - it’s no wonder why so many pharmacies across America have chosen them as their go-to provider!
- Website
- parata.com
- rfp@parata.com
- Address
- 106 roche drive
- Categories
- Hospital & health care