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Questions about Palisade Roofing

Based on reviews, listing data and website checks · updated yesterday

What is Palisade Roofing?

Palisade Roofing is a family-owned roofing contractor based in Jonesborough, Tennessee, serving the Tri-Cities area including Kingsport, Johnson City, Bristol, and Greeneville. They specialize in full roof replacements, targeted repairs, standing-seam metal roofs, and architectural asphalt shingles. The business emphasizes using top-quality materials and seasoned contractors to build roofs that withstand East Tennessee weather.

How do I get a free estimate or start a project?

To get started, potential customers can request a free estimate by calling (423) 549-2065 or visiting their website. The company offers local service badges and is BBB A+ accredited. They aim to provide honest estimates and complete most repairs in a single visit.

What specific roofing services and material options do they provide?

Palisade Roofing offers four main services: full roof replacement, targeted repair, standing-seam metal roofing, and architectural asphalt shingles. For standing-seam metal, they use 24-gauge Galvalume as the default finish, with a Kynar 500 upgrade available for longer-lasting color. They also provide Class 4 impact-rated asphalt options that may qualify for premium discounts from many Tennessee insurers.

Where are they located and what areas do they serve?

The company serves 16 Tri-Cities communities, with their physical location at 154 Old Turnpike Rd in Jonesborough, TN 37659. They operate Monday through Friday from 8am to 5pm and are fully insured. Their service area explicitly includes Kingsport, Johnson City, Bristol, and Greeneville.

How do they handle color selection and matching?

Palisade Roofing differentiates itself by photographing every install to show real colors on real homes, as manufacturer swatches often do not match actual sunlight. They offer specific shingle colors like Majestic Shake, Hickory, Weathered Shadow, and Black Shadow, along with metal roof options in Antique Bronze, Non-Painted, Black, and Rustic Red.

What are the typical timelines for their repair and emergency services?

The business states that most of their roof repair work is scoped and completed in one visit, addressing issues like leaks, missing shingles, flashing, valleys, and chimney pans. They also handle emergency repair and storm damage work across the region.

What additional services or support do they offer?

Palisade Roofing emphasizes that they only sell what they install, ensuring a cohesive approach to their roofing solutions. They also provide financing options and assist with insurance claims for their customers.

What is their approach to inspections and sampling?

The company's process involves bringing real samples when they come out for an inspection, rather than relying on digital swatches. They also offer a free inspection service to homeowners in the area.

What are their core business values and communication policies?

Palisade Roofing is described as local and family-owned, with a focus on integrity and attention to detail. They claim to answer every email and pick up every phone call, aiming for a high level of customer communication.

What makes their roofing solutions suitable for the local climate?

The website mentions that they have been operating with a focus on East Tennessee weather conditions, building roofs designed to last under local climate stressors. They also highlight their commitment to perfection in all aspects of their work.

What specific themes emerge from multiple customer reviews?

Some reviewers on Google mention that the team showed up early and were very friendly, contributing to a positive overall experience. Others noted that the team was honest even when costs exceeded initial estimates, refusing to force payment for differences not caused by the customer.

What practical booking and verification details are available?

Palisade Roofing provides a free estimate service and operates with a local services badge. They also maintain a verified Google presence with 115 five-star reviews as of the latest data.

What are their operating hours and insurance status?

Palisade Roofing operates on a Mon–Fri schedule from 8am–5pm and is fully insured. They serve a wide range of Tri-Cities communities, ensuring broad local coverage.

How can I contact Palisade Roofing?

You can reach Palisade Roofing by phone at (423) 549-2065.

What is the official website of Palisade Roofing?

The official website of Palisade Roofing is palisaderoofingtn.com.

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About Palisade Roofing

If you're on the hunt for reliable 'roofing contractor Kingsport TN' or seeking out 'roofing Bristol' experts, then Palisade Roofing stands as your premier choice in the Blountville area. Dedicated to serving our community with integrity, we bring unparalleled expertise to every roofing challenge—be it for residential or commercial properties. Our commitment is reflected in our attention to detail and persistent pursuit of perfection in all aspects of our work, from standard repairs to comprehensive roofing solutions. With a focus on using only top-quality materials and employing seasoned Kingsport roofing contractors, we ensure that every roof entrusted to us is built to withstand the elements year after year. Trust us for all your ‘roofers Bristol’ or ‘roofing company Kingsport TN’ needs for service that's not just effective but also imbued with local pride and professionalism.

Business Address: 782 Harr Town Rd, Blountville, TN 37617

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Construction