Best Choice Roofing

Best Choice Roofing is a national roofing contractor founded in 2009 by Wayne Holloway that specializes in residential roof repairs, replacements, and inspections across over 25 states. The company claims to have installed over 1 billion shingles and completed more than 100,000 projects, positioning itself as a top-tier expert for homeowners needing roof solutions. They offer free inspections and same-day estimates, with a process that includes inspecting, navigating insurance claims, designing, and installing roofs, often in as little as one day.

The company's process begins with a licensed expert inspecting the roof top to bottom on a same-day, no-obligation basis. After the inspection, they handle insurance companies and adjusters to secure coverage, then allow the customer to pick colors and lock in an install date. The crew typically installs the new roof in just one day, providing a certificate of completion backed by their warranty upon finishing.

Best Choice Roofing offers two main warranty tiers: the BCR Standard Warranty and the BCR Signature Warranty. The Standard Warranty includes 10-year manufacturer defect and labor coverage, a 5-year workmanship guarantee, and 10-year StainGuard Plus algae protection. Upgrading to the Signature Warranty provides 50-year non-prorated coverage, a lifetime non-prorated workmanship warranty, 30-year StainGuard Plus PRO, and premium perks like annual inspections and WeatherWatch leak barriers.

The company states that their roofs are built with Owens Corning shingles, which they describe as industry-leading materials with strong wind resistance and comprehensive warranties. They also mention using WindProven™️ warranties for wind coverage and offer Class 3 or Class 4 impact ratings depending on the specific product selected for the job.

Customers can schedule a free, no-obligation inspection by calling their toll-free number (866) BESTCHOICE or visiting their website to find a local team. The company operates in over 30 states, with locations ranging from Alabama to Utah, and offers services like emergency roof repair and specialty roofing for various materials and techniques.

A 2024 Trustburn review gave the company a 1 out of 5 rating, citing unmet expectations in service quality. This single negative review contrasts with the company's own claims of having 150,000 satisfied customers and thousands of 5-star Google reviews, though the Trustburn rating remains the only verified score on this platform.

The company highlights its status as a Platinum Preferred Contractor since 2011 and a top 1% Performer, having won the National Volume Award seven times. They also claim to be the nation's preferred contractor for industry-leading manufacturers, offering exclusive lifetime warranties that they say only 1% of contractors hold.

Best Choice Roofing emphasizes that they are not storm chasers and provide 24/7 support for emergency repairs. They also mention offering 100% financing options and collaborating with all insurance companies to ensure homeowners get the coverage they deserve during the navigation phase of the project.

The company's website features a roofing calculator that allows users to explore options, get an estimate online, and even schedule installation from home. They also provide a free consultation and same-day estimates to help customers understand their options before committing to a solution.

A first-time customer should know that the company handles the entire process, from inspecting the roof to navigating insurance claims and designing the final product. They aim to make the experience stress-free by keeping communication clear and ensuring the customer is informed every step of the way.

The company serves a wide range of markets, including residential and commercial construction solutions, and offers specialty roofing for classic or unconventional materials. They also provide services in over 30 states, with local teams designed to understand the specific roofing needs of their region.

Some reviewers on Reddit expressed concerns about the company following its acquisition by Brightstar Capital Partners in 2024. They noted that private equity ownership could change incentives, potentially prioritizing different goals over quality work and honoring warranties compared to previous operations.

Best Choice Roofing is based in Detroit, Michigan.

You can reach Best Choice Roofing by phone at 313-474-7031.

The official website of Best Choice Roofing is bestchoiceroofing.com.