Pacifica companies

Terrible company to rent through. I live in St. Augustine fl, I ve made many complains to the office with horrible response time and nothing is ever done. The apartment still has issues from the first year I rented here. They raised the rent but still haven t fixed anything. The Maitnance guys have no problem telling me what I am and am not allowed to do, if they would put that time into fixing stuff I d be more than happy to comply with everything. I was homeless the first week I was suppose to be in my apartment, they have months to prepare for me and just left it until the last minute.. I called a maid service to clean up for them and they refused to clean because there was dog feces on the walls... I went two months without a sink and stove also. I never have parking in front of my condo that I pay 1300 for and end up walking from down the street. There has been an influx in teenagers in the area who are trying to break into cars at night. Another tenant from across the street had his motorcycle stolen also. It s a shame they don t care about the tenants that they claim to all be happy with the service on their website but I am one of the 10,000+ happy residents and I can tell you I am not happy at all. Someone needs to do something about this situation. I do not feel comfortable in this home and am stuck in a lease with them until January.. they will not ever fix anything and I am moving out the first chance I get. Hopefully no one else rents from this place.

This company is the worst company I have ever worked with.

I lived in their apartment for 1 year in Miami Beach, Florida.

First of all, getting a hold of ANYONE was extremely difficult. I put my payment on AUTO PAY and they charged me for a late rent fee. I disputed it, obviously.

After I moved out, they charged me for EXCESSIVE and UNNECESSARY FEES. Such as a cleaning fee (which I had paid a company to deep clean the apartment), painting of the floors and bathtub (which the inspector signed off and said everything looked good), and for a month to month fee even though I HAD MOVED OUT.

Needless to say, I disputed the unnecessary charges.

Cesar Gutierrez emailed me saying "Sorry for the delay. The check is on the way"

I responded, "Thank you so much. That's not a problem. Was the appeal accepted?"

He said, "Yes, I was able to get you the check for the amount discussed."

So I waited for the check.

IT IS NOT THE AMOUNT I APPEALED.

THEY MAILED ME $600 LESS THAN I APPEALED.

SENT IT WITHOUT PERMISSION OR APPROVAL.

Do not work with this company. I experience them as sleazy, greedy, and careless.

I lived in a townhome managed by Pacifica Companies. I moved in and there were little things wrong with the unit, which I fixed myself, things like missing outlet covers, broken toilet chains, etc...Lived in the unit for 2 years. I recently moved out within the last 3 months and cannot get Pacifica Companies to contact me or correspond whatsoever regarding the return of my deposit. Keep in mind that prior to vacating, I have the unit professionally cleaned and the carpets shampooed. I have sent emails, and left messages without response. Not very professional in my opinion!

This Company is the most unprofessional and hostile ever to be run for people that are suppose to actually care for people. I was an employee for this company and I was wrongfully terminated for being African American and having Medical Issues. I was never written up; always worked the hardest. I reported to this corporate office that their Admin from local facility, Julie Olmeda, from Pacifica Chino Hills Physically threatened and intimidated me in the middle of my shift; causing me to contact the Police Dept. As a result, Adriana Ferriera terminated me after reporting the incident the very next day. Now I am about to lose everything I own due to the fact I cant make it off of unemployment and I wont even be able to see my day in Court for at least a year or more.

The company that manages Alta Mar at Broadwater (Pacifica Companies, LLC) is the worst company I've ever dealt with in my life. I lived at Alta Mar at Broadwater for 2 years. During this time I always paid on time and kept my apartment in good condition.
A month after my lease ended I called Alta Mar to get an update on when my security deposit would be returned. The site staff member notified me that they had sent all of my information over to the management company (Pacifica Companies, LLC) and they would be issuing the check. She provided me with a phone number to reach out to them. After calling daily for a week I finally received an email from Cesar a "Business Manager" with Pacifica Companies saying my refund check had been processed and would be "out to me shortly" and he would provide tracking. Fast forward 35 days and nothing has been sent, no further response from email and no one at Pacifica Companies will provide any follow-up information. I went back to the site staff at Alta Mar at Broadwater for assistance in finding out the status of my refund and they said there was nothing they could do. The site staff member said they don't have a point of contact at Pacifica Companies that they could contact to get an update. That should be a huge RED FLAG for anyone interested in living at Alta Mar at Broadwater. I would HIGHLY RECOMMEND looking elsewhere for an apartment solely based on the management companies lack of professionalism and poor business ethics. As of today 7/11/2019 it has been 85 days since the end of my lease and I'm still waiting for my refund.

I was fired without a explanation, promised within a contract that I would receive bonuses( Lies every time I asked about the bonus, I was told we have to wait three more months , which two days after asking I was fired.... now as of 12/06/19 I haven t heard back from the company after trying to reach out numerous times in concerns about my last check. Today I supposed to got my last check from company direct deposit( but I received nothing) ... The Misty Smith lady loves to send messages through her property managers but never comes out to check the property here in Tallahassee Florida, which raises a red flag, because how could you determine if your maintenance guys are the problem or the staff... But you the regional...smh...this company is a bad company to work for as well as rent from... as a staff member they don t have meetings about daily tasks. They property manager has poor communication skills. They work maintenance technicians for maybe 2-3 months then fire you to keep from paying you your bonus....hey corporate staff I m still waiting on a call back from you all now... oh yeah I think you all for the letter with no explanation for why I was fired thanks a lot....

13 days ago I am if air conditioning, I called and went to the office 1081 Benoist Farm Rd., West Palm Beach, Fl. And so get an answer when I will repair that unit, which a maintenance partner answered with a strong voice I had no idea, they told me that the unit was ordered on Monday, then on Wednesday, and the manager does not want the residents to be well, the only person who really wants to help is Sandra, but she can not make decisions. What a shame because I pay my rent the first of each month, I will look for another place where I am treated with education and care for the residents.

I am a huge fan of Pacifica Companies. Everyone I worked with was courteous and professional. I highly recommend doing business with Pacifica Companies!

I have been employed with Pacifica Senior Living (part of Pacifica Companies) for over three years now, and can honestly say that i can't picture myself being anywhere else! My retirement community team and residents are incredible, and the home office team is unbelievably supportive and very resident and family oriented. Such a great culture, and a wonderful place to work!

I would give negative stars if I could they literally used our services and never paid us. We are a small cleaning company and we spent over 90 hours of employees pay at there apartments to never be paid. They are scammers and cons