My mother moved in to Riverview Manor and we paid for one full month. My mother's care turned out to be more extensive than they were able to provide and she was only there for a week. Their finance department just notified us that they are sending us a full refund for the days that were not used. W...
Miscommunications happen to often. Was told that we had to take my pawpaw to the orthopedic hospital for x-rays. Then half a week later they told us we couldn't take him and that they had to take him for safety reasons. The day comes for them to take him, they told us to be there early and we were,...
This facility has changed owners and the changes are amazing. I am very comfortable placing my mom here! As with any nursing home, the more you visit, the better the experience is for you, seeing the staff interacting with your loved one is the true test of their ability to do good things when you a...
The facility was family owned and fabulous since the 70 s, but changed to corporate owned in 2016 and while they are making physical improvements to the facility the personal care has greatly declined. Likely due to government funding changes, but still, resident care and life quality should be top ...
I am beyond upset with this place right now! They dropped off a patient for an appointment that should not have been left alone and has alzheimers, but still left her unsupervised.
I had a wonderful experience with my father who had Alzheimer's here. I can't thank them enough.
My mom went to Riverview for rehabilitation since she was interested in staying at their nursing facility down the road but that will never happen! I am so upset with how this place runs. There's a few nice nurses yes but the care lacks tremendously overall! My mom had fallen 6 out of the 7 nights s...
eason it's not. This place has gotten so desperate for help they hire anyone even a known felon for stealing pain patches, t i
This facility dropped off one of their residents off at a medical practice I work at with no aid which clearly should have been provided given his medical state. Patient suffers from dementia and various other problems leaving him wheelchair handicapped. The facility lacked to provide correct inform...
This nursing home practices dementia patient dumping at medical care facilities and when they are released from these medical care facilities and are able to return to nursing home you will find your loved one has been evicted. The state steps in and place your love one any where in the state of Mi...
Excellent care and friendly feeling. Short staffed at times.