Don't count on them to have a decent kitchen.
They take a huge delay, do not meet the deadlines, do not take the right measures (we had to give up a piece of furniture, which represents a lot of storage in a small apartment kitchen).
They do not know how to install and fix furniture correctly, to ...
125 euros in a flip cabinet to see that holes are not made, and on the other side the holes are too big for the hardware provided.
Suddenly the caches fit badly However impossible to be wrong by following the instructions especially that the hardware is dropper I specify. A botched job a furniture ...
I was not disappointed with my 1st order, I am preparing another purchase project and hope to be equally satisfied.
Fantastic value for money! I bought two kitchens in six months for a nice result, enjoying the services of a very experienced home installer. Often specials on home appliances. Basically, for the same price, among the competitors you have the furniture without the electro. The famous Swedish store j...
Show material rom well exposed, reception very good, super personal. Nothing to say about this business
Very bad experience, I strongly advise against!
The person who took care of my plans made a lot of mistakes (example: on plan, the complete worktop 2m20 received 2m08 ... where are the 12cm? I put a fall of worktop? Ah ben no there is not enough)
I received my order several times for a kitchen...
There should be no problem ... The After Sales Service just pretends to take care of you.
No complaints. Everything was perfect from the design of the plans to the laying of our kitchen. We thank the professionalism of Edouard as well as the team of installers. We will gladly come back to Oskab. Mr. and Mrs. Ernecq.
Hello online order. Well done website. Estimated delivery date May 29, we are June 29. Still no news from the carrier when my order is ready since May 23. After several phone calls I am told that they will call me back to give me news I am still waiting !!! Two months of waiting for two work plans. ...
Very good experience with Oskab.
Supported by a person who design my kitchen in no time and who gives me advice.
I receive it in time (even a little before, they contacted me by phone to advance the appointment of withdrawal if I wanted) and they lend me a truck.
Aside from the hood that had a li...
Very nice showroom where you can combine all your desires in terms of kitchen and bathroom fittings. The welcome is warm (even during COVID ) and the advisers are very professional, fast and efficient and above all attentive to the customer. Attention small parking lot where you have to juggle betw...
Everything is well explained by the very professional sales hostess
Welcome canon !!!!! Customer support at the top and good advice
An order placed on June 21, 400 euros, a confirmation email received since then, nothing else. No delivery date no estimate. I preferred to request the cancellation of my order. No follow-up, I have no doubt that the kitchen will arrive one day. But given the non-existent customer service today, I'm...
June 26, 2018: Hello,
Thanks for your feedback
It is possible that the installation of the furniture could be the cause of the problem encountered.
We never have any bad surprises with our hanging systems. It would be complicated for us to continue to sell our products
Moreover, I did no...
A total fiasco, too large custom work plan. You have to go on site to be heard because nobody picks up the phone, for a mini kitchen without corner or angle it could perhaps go and again, I'm not sure ! The best advice I can give to people who want to become a client is to flee and go see the profes...
Good place to give you cooking ideas. The customizable layout is really nice.
Super welcome and Super service !!!
Being a kitchen installer and having had to deal with other companies I can tell you that I saw the difference as much by their professionalism as by their responsiveness to problems, because when you put together a kit kitchen you want it or no, there are always...
Super welcome choice advice available !!!
In the top
Sav Nickel
For having made almost all the cusisinists, I really do not regret our choice
A very good welcome without feeling clinging! Very satisfied
Fine furniture, responsive to messages, serious, I recommend.
An unacceptable delivery time for a product in stock. (2 months). As for Oskab delivery providers ... perfect amateurism, see incompetence. After 2 months appointment. Waiting, waiting and waiting ... a call to realize that the delivery man would not come in the day! fortunately after minutes of neg...
Simply SHAME!
Kitchen project signed in July, installation planned for August 3 initially.
Finally it is September 15th and my kitchen has still not been set up by Oskab following various adventures that Oskab absolutely did not manage (delayed and incomplete delivery, postponement of installation...
Very nice place to choose and cook with good advice
VERY GOOD SURPRISE !!! I did not know this sign.
Preparation and delivery in record time! Delivery impeccable by a serious carrier, the preparation of parcels was remarkable and it lacked nothing! (My order was nevertheless consistent, complete kitchen in L of 2 m x 4 m plus a central island) all v...
I had bought boxes (without the fronts) at Leroy Merlin. Meanwhile LM has changed its entire range and modified the size of its boxes. I was able to find an alternative with Oskab. Well ... there are not all sizes. But at least I have facades for my boxes. In addition, they are pleasant to customer ...
Very good kitchen designer, a lot of choice, good quality and very good price, the sales people are great and help us with pleasure.
The list of disappointments was long during my first purchase with Oskab ...
I knew the sign by their passage on M6 and I said "why not try, a French brand, and that looks serious".
Given the impressive number of positive reviews, I did not expect such an experience!
To put in context my order wa...
To flee, no welcome, no politeness .... well, in short, no one.
Excellent value. The staff are very nice and give good advice. The service is impeccable. To recommend highly!
Pitiful ... order placed. A month of waiting. I follow up with a polite response from the customer follow-up. A week later, still no movement. I threaten to warn the repression of fraud, I am told that we are doing everything to ship my order ... 2 days after email that the order is canceled ....
D...
Very good, good products and during containment click and collect
Well from the beginning to the end (other projects will follow ...), the counselor very pro, available, several changes have been made always with a smile ... The service also perfect for the exchange of defective products (which can happen ...), availability is really an asset! The van loan ... I w...
Good products, cheap and a website easy to use especially their free application plan and scenario.
Missing 1 facade and a door opening kit, and I had to buy one because according to them everything was delivered. No advice for the pose and the cheeks.
very well received. thanks to zelia and see you soon
I sent a question by email and still no answer after 72 hours ..... but I just had a clarification on a piece of furniture and know the delivery prices. For me these are not complicated questions so I do not imagine if I had to face a dispute .....
I recommend Mathias these an excellent counselor smiling and very patient
Super welcome, listening. Very kind and attentive counselor.
After several disasters they are not even able to refund my store purchase
They offer a transfer on the 15th or the 30th of the month
So I still have to wait to place an order somewhere else
Extremely disappointed
Beautiful showroom, a lot of sellers, who unfortunately do not always know the products they sell (damage).
Notices not always very understandable or poorly translated.
The assembling of furniture by a novice person will certainly be laborious.
Good value for money. Expert advice and assistance in the 3D design of our bathroom and kitchen projects. Make an appointment to be helped
Well presented products, bathroom concept modeled on that of kitchens with the design of its furniture by choosing its facades and worktop, very well
Very good store and logistics is very nice
Paki
one of your counselors hung up on me, I find it very insulting. I did not bother to call back a second time.
Nice sellers. A bit long when you want to remove an item.
Top and very professional organization and good food
RAS. Purchase of an extractor hood to equip my kitchen island (pyramid model in stainless steel). Fast and worry-free. Super aesthetic and silent.
More choice on the Internet, but personal listening. .
Very welcoming, did what was necessary to force the delivery schedule .... found solutions.
I recommend.
Very disappointed with the finality ... made to measure island made according to our expectations, payment on the spot certainly without checking the basket but the confidence with the lady did not make us suspicious, and during the delivery we realize (once the truck delivered because we quickly un...
Advise to listen. Produce quality and affordable after making various quotes to competing brands. I recommend
Unbeatable value for money!
Dedicated, human team. We should all get it!
Hello we ordered our kitchen July 21, 2018 with a maximum of 4 weeks of delay on the site so we took the leave to be able to assemble our kitchen, we tried to contact several times a counselor asking to be called back, we have so sent 3 emails to be reminded, after 15 days I decide to call all day t...
Very welcome, people available to make our cooking quote. A very good value for money . Impeccable preparation and removal of merchandise.
What to say to buy the sellers are always present, it is obvious but for the delivery one should not be in a hurry more articles are missing, also the installation of the kitchens is not the best compared to other providers and when an article concerning the Appliances does not work do not count on ...
Very disappointed with the REAL customer service !!
Work plan ordered on March 24 and received this day DAMAGED ON 2 ANGLES.
I had about fifteen phone calls since the reception at midday, without success! I sent several messages from the site to be called back, without success !!
It is a tailor-m...
Order paid online March 14.
Delivery three months later approximately a Friday evening at 10 p.m. by a delivery man who does not speak a French word and also asking you to keep the pallets ...
During these three months of waiting, no communication from OSKAB.
Fortunately we are satisfied with t...
Shameful ... (recruitment)
After having applied for the position of "customer service manager" at OSKAB. I am given 4 interviews in 1 month and 1 week (including 3 that were useless), I am given the hours, the salary, the potential start date.
I waited all month because I absolutely wanted this ...
In one visit we signed a quote for a custom bathroom with Grohe shower column and faucet. Custom doors and handles, the choice of basin and its size for the personalized basin unit. Availability of items. We are looking forward to delivery
Very pleasant staff and attentive pity that on the site we are not warned that we can not enter the store
Very good value for money. Young and responsive team. Very good after sales service. Just a regret for the protection of solid wood worktops ... light
Very nice store, very good customer relationship, top service
And the loan of the van 2 hours free that was really great!
Every day I have the joy of cooking in my beautiful kitchen at OSKAB merciiiiii !!!!
Very pleasant welcome. Wide choice and very good value for money. A team that listens. Super follow-up of files by Camille. Very good store really
I request that a manager contact me. Is it normal to have to run after a quote?
It has been several weeks now that a plan has been built with an advisor and nothing has progressed: no pre-visit appointment scheduled, advisers who do not answer the phone.
Worse, when he contacts me and I miss his c...
Arrived, reimbursed, credit, order, delivery: 15 min with a coffee offered with a smile for the wait: hat!
Very welcome a lot of professionalism from the advisor and good advice
Non-commercial We were misinformed, I was sold an article I did not need and now they do not want to know anything. They are thieves. Do not have to do to Jonathan at home.
Purchase made 1 day before confinement, I was certified that even in the event of confinement, I could come and pick up my order. Result, from Monday, I see that the store as the drive is closed. I am calling customer service to have my order canceled. First call, we ended up hanging up on me after ...