Optima tax relief

Subject: DEMAND FOR FULL REFUND – Optima Tax Relief’s Fraudulent Conduct
I paid Optima Tax Relief $4,800 over two years and received absolutely nothing in return. My suspicions grew when I called in December 2024—on a regular working day—only to have an officer yawning on the phone. No response when I emailed a formal complaint. A week later, I called again, and another officer fed me nonsense about "working through layers." Really? My case requires a simple three-line submission.
To cut through the lies, I went directly to the IRS—twice. I confirmed there had been zero communication from Optima Tax Relief regarding my case. When I confronted them, they initially offered me a pathetic $700 refund—without explaining why they were keeping the rest of my money. Later, they bumped it to $1,200, still dodging any proof of actual work done.
Out of sheer frustration, I told them they could keep $2,000 as an acceptable loss for dealing with a company like theirs. But on February 11, they called, offering $1,700 while THREATENING me to remove my BBB complaint. Once again, I demanded documentation of any work they had done to justify keeping my money—they had none.
I now demand a FULL refund—immediately.
Optima Tax Relief had every opportunity to complete an incredibly simple job and failed spectacularly. I strongly urge everyone to bypass these middlemen and deal directly with the IRS, which offers multiple direct solutions.
This complaint serves as both a warning to consumers and a call for stricter scrutiny from organizations that assign ratings to companies engaging in such shady practices.

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👍🏼 Great service, resolved my tax issues efficiently. Highly recommend!

👍 Optima tax relief provided me with exceptional service. Their expertise in resolving tax issues is commendable. The team was professional, courteous, and always available to answer any questions I had. I am grateful for their assistance and would highly recommend their services to others! 👌

Optima tax relief exceeded my expectations with their outstanding service. They successfully resolved my tax issues and provided me with peace of mind. The team was knowledgeable, responsive, and kept me informed throughout the entire process. I highly recommend their services to anyone in need of tax relief assistance.

The services provided by this tax relief company are truly remarkable. They successfully resolved my tax issues without any hassles. The team at Optima Tax Relief was professional and efficient in handling my case. I appreciated their prompt responses and attention to detail. I would recommend their services to anyone in need of tax relief assistance.

I recently worked with Optima tax relief and I am incredibly satisfied with their assistance. They resolved my tax issues efficiently and effectively. The team was professional, knowledgeable, and provided me with excellent customer service. I highly recommend Optima tax relief to anyone needing assistance with their taxes. They are truly the best in the industry!

I recently used Optima tax relief to help me resolve a tax issue and I am extremely satisfied with their services. The team was professional, knowledgeable, and patient throughout the entire process. They went above and beyond to explain everything to me and ensure that I understood the steps being taken. I highly recommend Optima tax relief to anyone in need of assistance with their tax problems. Their expertise and dedication make them stand out from other tax relief companies.

I had a fantastic experience with Optima tax relief. They resolved my tax issues in a timely manner, and their team was knowledgeable and professional throughout the process. I felt well taken care of and would highly recommend their services to anyone seeking tax relief.

I had a positive experience working with Optima tax relief. They were able to resolve my tax issues efficiently and effectively. The team was knowledgeable, courteous, and responsive. I would definitely recommend their services to others in need of tax assistance.

Optima tax relief exceeded my expectations in resolving my tax issues. They provided me with excellent outcomes and took the time to explain the entire process to me. Their team was responsive and supportive throughout the entire journey. I am grateful for their expertise and would highly recommend their services.

I recently had the opportunity to work with a tax relief company that impressed me with their professionalism and expertise. Optima tax relief helped me navigate through my tax issues smoothly and successfully. Their team was knowledgeable and provided excellent customer service. I highly recommend their services to anyone in need of tax relief assistance.

I'm so happy that I chose Optima tax relief to help me with my tax problems. They were incredibly helpful and knowledgeable. The entire team made the process so much easier for me. The communication was excellent, and they always kept me informed. I highly recommend Optima tax relief to anyone who needs assistance with tax issues. Keep up the great work!