Optima tax relief
Subject: DEMAND FOR FULL REFUND – Optima Tax Relie...
Subject: DEMAND FOR FULL REFUND – Optima Tax Relief’s Fraudulent Conduct
I paid Optima Tax Relief $4,800 over two years and received absolutely nothing in return. My suspicions grew when I called in December 2024—on a regular working day—only to have an officer yawning on the phone. No response when I emailed a formal complaint. A week later, I called again, and another officer fed me nonsense about "working through layers." Really? My case requires a simple three-line submission.
To cut through the lies, I went directly to the IRS—twice. I confirmed there had been zero communication from Optima Tax Relief regarding my case. When I confronted them, they initially offered me a pathetic $700 refund—without explaining why they were keeping the rest of my money. Later, they bumped it to $1,200, still dodging any proof of actual work done.
Out of sheer frustration, I told them they could keep $2,000 as an acceptable loss for dealing with a company like theirs. But on February 11, they called, offering $1,700 while THREATENING me to remove my BBB complaint. Once again, I demanded documentation of any work they had done to justify keeping my money—they had none.
I now demand a FULL refund—immediately.
Optima Tax Relief had every opportunity to complete an incredibly simple job and failed spectacularly. I strongly urge everyone to bypass these middlemen and deal directly with the IRS, which offers multiple direct solutions.
This complaint serves as both a warning to consumers and a call for stricter scrutiny from organizations that assign ratings to companies engaging in such shady practices.
