FedEx is always setting that gold standard, but keep in mind that you're paying for it. FedEx has long since surpassed OoPS in quality and this shipping center exemplifies the speed and customer service I've come to expect when paying top dollar to ship. If you need it somewhere fast and on time, go...
Front Desk staff is friendly, but the driver who delivers at Boca Teeca doesn t do his deliveries. I work from home and have a call box, and every single day I get a notification on my phone saying they attempted delivery, which they did not. We have footage showing he was not in our building. I ll ...
Love the online ability to change delivery to hold for pickup!
Great friendly staff at the front desk. Sometimes they could use a extra person when it is busy.
Extremely friendly staff, for that they should get 5 stars, but waiting time is way too long. FedEx, let's hire more people.
I missed my delivery and did not realize the department closed at 2pm. I rushed over there and I saw a few people working in the back by the truck when I got there at 2:20pm. I ran up and asked if my package was there that I desperately needed for the next day, and it was! Brian generously without a...
So slow. Staff had difficulties with printing labels.??
dropped off 6k $ worth of refrigerated meds (tracking number ending in 8152) 1/2 mile out at some neighbors with a similar address wrong street and everything despite having my number on the package and all, and their is no way to reach them by phone only to log a complaint with managment
This location does not appear properly on the Fedex website, but it's the best spot to drop your Fedex packages in the area.
I usually receive wonderful customer service, but today 10/23/2018 at 230pm there was a woman working the front desk, who was absolutely RUDE! So rude I left and went to UPS. The way she answers question makes you feel stupid for even asking. I wanted to send a pack to Ireland and she gave me absolu...
The service was fast and they were very helpful. It was definitely a pleasant experience shipping 4 big boxes.
I love coming to this one because nobody bothers you have a huge parking lot is enough parking for everyone I'm they're pretty quick
Very helpful and efficient staff. You can hold overnight packages here and pick up at 9 AM the day after it's shipped.
Really busy and only 1 rep to help us! But he was fast.
Friendly, fast shipping. Not always fast for pickup but not for lack of effort; a common phrase is "We're still looking"
Really did very poor job in getting address put into computer correctly. Overnight took 2.5 days.
This Fed Ex location needs to do weekly drug tests because I promise you they are all high. I was waiting all day for an important delivery. The fed ex driver attempted a delivery to my neighbor's town house even though the address is so clearly bold and visible. It was pure laziness. But stuff happ...
I know it's not the center problem or fault, but I had order an important package and I wasn't home to sign it so I got the door tag. But the next few days later I got two emails saying they came to my house but no one was home, which is Bull because my husband is a stay home dad and he said no one ...
Great facility. I was in & out with no problem. No long wait.
Quick and convenient for shipping in NE Boca. Needed to overnight a document and it was fast even though there were moderate lines. They have multiple lanes open and move quickly since this is a full shipping center. FedEx envelopes and boxes are available, but the packaging area barely had any coun...
Easy in and out if you are just dropping off something for the pick-up box outside. Beware of parking lot, however. It seems to attract people who are unfamiliar with parking lot etiquette.
It's a very busy place and it's open till 7:30 at night. Easy to see from the road.
I was told my package was going to be re routed on the same day due to driver not doing her job I paid an extra 61 dollars for an over night package that was never received! I'm very annoyed with fed ex and their employees no one knows anything!
Not enough help. The workers do what they can but they need more people in the counter.
They were unresponsive. Made me do all the work. Did NOT answer questions correctly. Passed the buck from one person to the next. Still not resolved 7 days later
Friendly staff. They always go the extra mile for their customers.
Counter staff people are friendly, knowledgeable, and helpful.
Ordered two day shipping and it s been 3 days and now I have to wait two more days nice.
Very helpful. Some shipping centers feel like government entities. Cold and stern come to mind. But this FedEx shipping location has always been helpful. Easy to establish a relationship with the front desk staff if you ship a lot. Solid experience all around.
I have never had an issue at this location, the staff is always helpful and seems to move people through the line pretty quickly.
Unfortunately today my experience was bad today. I went to pick up a package and I was only one in the store. Unfortunately I did not have my door tag but I had my driver's license with name and address. I was told originally that the service agent needed the door tag but i asked if she could pleas...
No doubt FedEx is also trustable for timing but particular this location staff is not enough ..... Too much customers flow
They shipped my boxes super fast! They have great service and are very helpful. I would use them all the time for my shipping needs.
The worst customer service! Nothing good to say! Only this location. Other locations are great!
They only do Shipping. No print services and this is not listed on their website.
The man at the counter was completely unhelpful, and then went away to the back of the lobby so I went to the other person at the counter, who then gave me the completely incorrect return label for a very time-sensitive document (which I had emphasized about how it had to have 1 day shipping labels ...
I need to call this location directly but the only number available is the central toll free. Is the number at the location a secret??
Rodney was extra helpful in getting my International package put together
no music while waiting which can be a long time depending on rush hour
Shipping small and less than a pound packages to Europe and South America is way too expensive.
Gave false information over the phone.. informed me I could pick up a package that was at the facility only to be told once I got there that it was in a storage container and that there was nothing anyone can do for me.
Very helpful service much appreciated. Only surprise was that I was not allowed to included a paid in advance return form because I did not have an account number.