Omega Services, Inc

4.3 · 1077 reviews
omegaservices.com.au Write a review
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Suzy Fung
Reviews 1
2020-12-27 21:49

Daniel was very helpful and friendly. My air condi...

Daniel was very helpful and friendly. My air conditioner couldn t be fixed so he talked about all the options I have and checked the house system so he could get a better quote for us. I really appreciated his time and ability to explain things to me.

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En Sayson
Reviews 1
2020-12-26 18:42

Fully impressive, i had the hot water cylinder upg...

Fully impressive, i had the hot water cylinder upgraded from 50 to 80 litres in a really small laundry,some would say a match box - would be 'bout 1 & a half front load washing machines wide by the same three quarters long & the old 50 litre was jammed in the corner about 8 inches above the drier & ...

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James Basman
Reviews 1
2020-12-25 10:01

Can't give zero stars otherwise would. The most ob...

Can't give zero stars otherwise would. The most obnoxious, aggressive sell job I have experienced outside a Moroccan rug shop. Started with a $50 air con call out to quote on some repairs and before knew it the guy was trying to:
- charge a $330 diagnostic fee despite the fact unexplained it to the...

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Mark Bae
Reviews 1
2020-12-22 21:47

Had an outdoor tap leaking issue. Omega team was r...

Had an outdoor tap leaking issue. Omega team was responsive and came to fix the problem quickly. Matt V came to assist and he was very helpful and professional. Checked out all the other taps in the house, and fixed the outdoor tap with ease. Thanks

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Elizabeth Howe
Reviews 1
2020-12-21 18:03

Had a drain inspection today. Phone calls prior to...

Had a drain inspection today. Phone calls prior to let me know when coming. James arrived on time very personable young man. Inspected drain required removal of root, was fully explained options no pressure. Cleared roots job all done. Wonderful service James thank you. Well done Omega.

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Tracey Ho
Reviews 1
2020-12-21 11:42

I used Omega to help with a kitchen drainage issue...

I used Omega to help with a kitchen drainage issue, and Warren the plumber came to assist us. Though he couldn't resolve the issue (it is now a strata problem) we were impressed by his efforts and assured that he did everything he could, and also he gave us a discount on account of not being able to...

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Kishwar Ali
Reviews 1
2020-12-21 04:00

I am extremely happy with their work! Very profess...

I am extremely happy with their work! Very professional and polite. Thank you Colin for taking the time to explain so many things in detail. So grateful for your amazing customer service. Also thank you to Ray and Ben who replaced our hot water tank and fixed our pressure valve. Very quick and effi...

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Notshazza Dooley
Reviews 1
2020-12-20 16:37

We have been using Omega Home Services for several...

We have been using Omega Home Services for several jobs including Air Conditioning and Electrical. They have always given friendly and professional service. All of their technicians have been friendly, on time and excellent. I would recommend Omega Home Services to anyone needing any work completed...

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Ozren Zestic
Reviews 1
2020-12-20 03:18

Aaaa+++ Highly Recommend.

Aaaa+++ Highly Recommend.

Since the initial call i made to inquire about upgarding my meter box to finalising payment, Omega technician Eliah made it smooth sailing. He come to our house, did the inspection, come up with 5 different options on the quote. From everything to the bare essentials.
H...

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Lynn Sg
Reviews 1
2020-12-19 19:13

I would give Omega zero star if I can.

I would give Omega zero star if I can.

Last year I paid $5500 just for the replacement of the shaft and they installed very poor quality toilet in my investment property for $1000.

There was one time I was given a quote of $1600 in total for changing 2 sensor lights, 1 smoke alarm and install ...

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Victor G
Reviews 1
2020-12-19 14:24

Just had Jacob Paroci to fix my kitchen blocked dr...

Just had Jacob Paroci to fix my kitchen blocked drain. It was a pleasure dealing with this young bloke, had a very nice talk while fixing the problem, no bullshitting just very professional approach...and I learnt a couple of things about plumbing.

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Ken Jordan
Reviews 1
2020-12-18 01:00

My urgent call was attended to same day by manager...

My urgent call was attended to same day by manager Todd.Temporary power was supplied until staff could attend two days later. Cameron, Alex and Rick displayed professional standards in there workmanship and customer relations. We will be engaging this company for future works.

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S C
Reviews 1
2020-12-17 21:35

Stay away from non trustworthly double booked trad...

Stay away from non trustworthly double booked traders.

Agreed on a 6pm to 8pm appointment. Rang me unexpectedly at 5.35pm which i was busy to pick up. Returned call at 5.41pm and was told the tradie has been assigned to another job.

How unreliable as the agreed time was 6pm and not even 6pm ye...

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Sameer M
Reviews 1
2020-12-17 19:50

Had a really lovely guy come over. Super professio...

Had a really lovely guy come over. Super professional and friendly but quoted me 4x the amount other plumbers have quoted for a change of vanity. I called the company I bought it from to check what I should pay and they were shocked at the 2.1k quote. Total waste of time and 70 dollar call out fee. ...

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Elmer Medalla
Reviews 1
2020-12-16 07:58

Upfront with the troubleshooting and provided a de...

Upfront with the troubleshooting and provided a detailed quote. Didn't force me to sign up. Scheduling the work was a breeze as well.

During the scheduled repair, the technician was prompt and courteous when he arrived calling us when he was 5mins away. Work area was left clean and wore shoe p...

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Green Back
Reviews 1
2020-12-16 04:15

In the past week I have required the services of O...

In the past week I have required the services of Omega Plumbing twice for electrical work.The 2nd time was a continuation of the 1st visit.
Henry called 20 minutes prior to arrival both times. He was professional, keen to deliver the best service efficiently. He answered my questions & made suggest...

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Julia Sampo
Reviews 1
2020-12-15 13:18

We are highly impressed with the service provided ...

We are highly impressed with the service provided from Omega and Dave Sutton who resolved our problem quickly and without fuss.

We had two blocked toilets at our business premises and strata didn't want to know about it. We called Chiswick Plumbing who came out and spent about half an hour or so ...

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rsai Aes
Reviews 1
2020-12-14 22:21

Expensive. Will start from initial charge of $79 t...

Expensive. Will start from initial charge of $79 to give quote. There are other plumbers who will do the job for you cheaper. I have got my work done by another plumber after paying $1000. Do not sign their contract until they clearly tell you what they will do for the money you will be required to ...

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J-me Byun
Reviews 1
2020-12-14 16:22

Waited over 2hrs for quote service. Then rang to s...

Waited over 2hrs for quote service. Then rang to say they are unable to make it. Fair enough last minute delays and cancellations occur, but you could have offered to waive the $70+ call out fee for next time, to compensate for my time wasted waiting for the technician to come.

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Peter Schafer
Reviews 1
2020-12-14 15:31

Not cheap by any means in fact very expensive but ...

Not cheap by any means in fact very expensive but the guys do a very good job. Always on time and confirm 30 mins before arrival. I have never had an issue with the quality of the work however dont ever ring after or before hours as the message service is a total failure. On three occasions the mess...

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Andew Myles
Reviews 1
2020-12-14 08:38

Joel C just completed a relatively simple gas job....

Joel C just completed a relatively simple gas job. However, he did not just do the job. He asked me about other potential issues and identified a solution to the low temperature of my gas hot water. This is something I have been trying to have fixed for ten years. Good work!

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Probestional
Reviews 1
2020-12-13 07:55

Paid more than $8000 and Omega promised a lifetime...

Paid more than $8000 and Omega promised a lifetime warranty for the checks and maintenance the piping for our house. Lately when the pipes got blocked, a phone operator guaranteed us we don t need to pay for a plumber to come checking, however when the plumber came he asked for $198 to water jet the...

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Niall Bowie
Reviews 1
2020-12-11 12:21

$880 to clear a blocked drain! We now have no toil...

$880 to clear a blocked drain! We now have no toilet as they demolished it to get access to the pipe. There are still tree roots in the pipe as they showed me with the camera. Now they want to charge me $14,000 to replace the damaged pipe work. I feel like I ve been had!

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Nima Mirzarazi
Reviews 1
2020-12-09 20:49

Sam was on time and very polite. He was very thoro...

Sam was on time and very polite. He was very thorough with his work and made sure that he fixed the issue before departing. My wife and I are very pleased with the job he did and have already recommended Sam and Omega's services to friends and family.

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June Ahern
Reviews 1
2020-12-09 16:36

Ben S recently assisted us in recommending and fit...

Ben S recently assisted us in recommending and fitting a new boiler, following issues with our existing system.
Ben was at all times, professional, diligent and punctual. We particularly appreciated how he kept us up to date and adhered to his expected arrival times.
Ben went out of his way to ins...

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Rosemary Haydon
Reviews 1
2020-12-09 04:13

I found the 2 young men very helpful.

I found the 2 young men very helpful.
They were punctual and well mannered and even though the broken knob couldn't be
replaced they showed me how I could bypass
it with a narrow shifting spanner. This was due to the age of the air con.
I would recommend them to future customers. Rosemary Haydo...

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Tanya Provis
Reviews 1
2020-12-09 01:13

I returned home late afternoon, after being away f...

I returned home late afternoon, after being away for several days and smelt a gas leek. Liz in the office promptly reshuffled things to ensure a plumber could attend to resolve the matter. A tradesman attended within an hour of my call and provided peace of mind. I could not have asked for a better ...

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Thaemes Skar
Reviews 1
2020-12-08 08:35

Selim came to my home changed all the lights in my...

Selim came to my home changed all the lights in my new home to perfection. I was concerned from previous experiences that it would not have been done to my satisfaction. Selim was amazing. I m in construction and can say his work is flawless. He also checked other electrical concerns I had with the ...

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Chris W
Reviews 1
2020-12-07 19:03

I asked Omega for an air conditioning installation...

I asked Omega for an air conditioning installation quote paying a $49 call out fee to obtain it.

The aircon installation quote I received was extravagant to say the least. It was so high that I obtained two further quotes from reputable companies, which turned out to be close to a quarter of the ...

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Vicki Duggan
Reviews 1
2020-12-06 05:39

Jordan C & Adam did the installation of our new ho...

Jordan C & Adam did the installation of our new hot water system. Was a bit tricky but they didn t leave until the job was complete even though what was going in was a bigger size than what they were replacing, they needed carpentry skills too. Both men were very professional, friendly, hard working...

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Stephanie King
Reviews 1
2020-12-06 01:57

Thank you Sam for your excellent electrical servic...

Thank you Sam for your excellent electrical service at our business premises. The office phoned to make sure we knew Sam was coming. Then Sam phoned just before he arrived. Sam was a complete professional and nothing was too much trouble. He new exactly what he needed to do and quickly got on with t...

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Vishnu Pratim Goswami
Reviews 1
2020-12-05 12:18

Andrew and Adam from Omega Plumbing and Home Servi...

Andrew and Adam from Omega Plumbing and Home Services did an excellent job in renewing my Sewerage and complete drainage system of my old home in Winston Hills. Matt and Jarred initially did the investigation and provided very courteous and professional service. Mat was very friendly and explained a...

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Sam Samuels
Reviews 1
2020-12-05 01:44

The technicians were very professional and did a g...

The technicians were very professional and did a great job in all areas of the house and the work required outside the house on the connections. Joe especially was prepared to go the extra distance to ensure the job was done properly. My. Wife and daughter will be very pleased with the new lights in...

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Jim Russell
Reviews 1
2020-12-03 01:46

Ask for Adam !!! .. for any plumbing work you need...

Ask for Adam !!! .. for any plumbing work you need .. he was courteous .. listen to what I wanted done .. completed it in a professional manner .. and left quietly and without recognition .. Thanks Adam .. your welcomed back anytime !!

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Robert Canham
Reviews 1
2020-12-02 16:27

Omega has just finished an electrical job at our h...

Omega has just finished an electrical job at our house. For some reason we feel extra safe. A young fellow by the name of Sam turned up at the door this morning introduced himself to us told what he had to do and then got stuck into it. I understood he was going to get help, but he didn't need it, ...

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Ken Martin
Reviews 1
2020-12-01 22:29

Jared understood the issue and built a solid plan ...

Jared understood the issue and built a solid plan to deal with the drainage problem. Reese and Bailey did a great job delivering the drainage job with a high level of quality. Site was tidied up and all rubbish removed. A thorough job all round.

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julian wee
Reviews 1
2020-12-01 18:43

Pay heed to the 1 star reviews, a case of buyer be...

Pay heed to the 1 star reviews, a case of buyer beware. When you book a service, they quote a $79 call out fee which is covered if the service is taken. They never mentioned upfront (when you book) a further diagnosis fee of $200+ before they even quote. Granted the technician is clear on the dia...

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