OMC Motor Group

4.1 · 205 reviews
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Milly Asiba
Reviews 1
2020-12-13 08:16

Fantastic service staff are so friendly and profes...

Fantastic service staff are so friendly and professional you buy a car from OMC motor group Oldham you have friends for life.

It has been 1 year sence Tom Evetts and his group handed me my beautiful car.

They make you feel you are more than a customer but a friend always ready to help you get ...

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David Ball
Reviews 1
2020-12-06 11:33

Really poor experience, they need to remember the ...

Really poor experience, they need to remember the basics of customer service. Took car in for diagnostic faulty radio, had all day from 8:15 am to be told not had a look at is just not good enough. What is the point of a booking system, that I waited over 2 weeks for to not be looked at and next app...

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Kath Whitehead
Reviews 1
2020-11-02 20:46

Not up to the usual service I have had in the past...

Not up to the usual service I have had in the past, no notification that our car was due a service, which we normally get. So I phoned up to organise only to find that the day I had agreed no one turned up to pick the car up. Made a phone call to the service department and found out that they had bo...

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John Sefton
Reviews 1
2020-10-28 21:14

The repair process was very thorough (OMC FORD OLD...

The repair process was very thorough (OMC FORD OLDHAM )and we were updated all the way through the duration of repairs.
A decent courtesy car was provided and the pick up and drop off service was a big help. The quality of repairs carried out were great so to was the new paintwork.
overall very ha...

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Mark Daniels
Reviews 1
2020-09-23 11:45

The one time I need a part for my car and they are...

The one time I need a part for my car and they are doing stock take. Apparently so are Rochdale which leaves me stuck, it's stupid they are both closed at the same time and the guy that informed me was very arrogant and seemed happy to be turning me away and his attitude was rather snobby. Trust For...

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Andrew Marsh
Reviews 1
2020-09-21 16:14

What a beautiful dealership! Plenty of space aroun...

What a beautiful dealership! Plenty of space around each car, outside, so you can get round the car easily. Lovely, lovely showroom, for Fords, a little less room in the Kia showroom, but everything is pukka. Such helpful, non-invasive sales staff, who give you time to feast your eyes on your desire...

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Sarah L-T
Reviews 1
2020-09-18 13:06

Purchased a ford fiesta this week. I cannot fault...

Purchased a ford fiesta this week. I cannot fault the customer service. There were no hidden fees or misleading information. Mike was a fantastic salesman who sorted me out with a great deal and took care of everything! Would highly recommend this dealership if you are looking for a new Ford.

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Katie Tragis
Reviews 1
2020-09-10 19:57

My experience with OMC Ford Oldham started when I ...

My experience with OMC Ford Oldham started when I enquired about a car on their website. Chris Stephens was very quick to reply and answered my enquiry with ease. He was really friendly and answered all questions I had. There was a slight hiccup when coming to collect the car, which meant the sale ...

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Tom
Reviews 1
2020-09-03 04:10

Worst customer service ever, wasted half an hour w...

Worst customer service ever, wasted half an hour waiting for simple order to collect, gave up and left the place. Guy from parts department should really take his job seriously as clearly hes not up to task. If you have other means of dealing with your enquiry, save your time and go somewhere else.

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Rob GSD
Reviews 1
2020-08-24 08:53

Brilliant local dealership for Ford and Kia.

Brilliant local dealership for Ford and Kia.

Been using these guys for nearly 20 years from business commercial fleet servicing to my personal cars.

Staff have always been polite, courteous and delivered good service. From the used car sales lot, to servicing, body shop repairs and parts.

T...

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Jual Ahmed
Reviews 1
2020-08-13 08:28

Such a bad dealer such bad service based on the co...

Such a bad dealer such bad service based on the companys values we use to see, they cant give you prices dont want to listen to the bad feedback. There is a reason why Ford is going down hill. As a customer you should feel appreciated you don't get this here.

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justin rapscallion
Reviews 1
2020-07-26 09:54

Got the job done with no fuss or hassle and at a ...

Got the job done with no fuss or hassle and at a reasonable price in good time. Very helpful customer service team with good knowledge. And to top it all off they even gave my van a complementary clean and valet. Will use them again

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Lilly Jilly
Reviews 1
2020-07-15 01:43

Went to the parts department for an item that can ...

Went to the parts department for an item that can only be bought from Ford. So, we pressed the buzzer and waited patiently, as instructed. The "customer services" people sat around in front of us, seemingly with nothing to do, boisterously joking about customers while intensely ignoring our presence...

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shaun walmsley
Reviews 1
2020-07-11 04:13

Dealt with Mike Bulger in the new car showroom at ...

Dealt with Mike Bulger in the new car showroom at Oldham when we wanted to buy a New Ford Puma.
We had done all our research as many people do these days before we visited after having a poor experience at another local dealer Mike was a breath of fresh air.
Unlike the other dealer Mike was friend...

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Matt Dobson
Reviews 1
2020-07-05 09:33

Second visit to OMC Oldham dealing with the used c...

Second visit to OMC Oldham dealing with the used car team. First time I dealt with Chris whose a great lad and second time I dealt with dean and Andy, all in all a great car buying experience. Both of my visits the team went above and beyond to assist in any way they could. Definitely one of the mos...

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Alex Rees
Reviews 1
2020-07-02 03:07

OMC Ford Oldham have been amazing! Mike Bulger was...

OMC Ford Oldham have been amazing! Mike Bulger was so helpful from the moment I enquired about buying a car, right to the minute I left in my new car. Mike really went out of his way to help me and ensured that I was 110% satisfied with the purchase of my new car. Can't thank Mike enough, over the m...

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