Based on 16 reviews
Very poor regulator not there to deal with consumers complaints only to stick up for all the companies which it suppose to regulate but because they get funded by the same companies it should regulate it s totally pointless body and should be dismantled as it doesn t have any benefits to consumers
A waste of time as another government organisation.
No teeth whatsoever. Had a nightmare after being 'slammed' by Millennium Talk and Ofcom unable to do anything.
Compared to regulators in more developed countries in the EU this one outside the EU is a very poor performer.
Lots of hype on BBC Moneybox bigging up the uk telecoms providers but most of this information is misleading or blatant lies. This is particularly the case with broadband.
The UK is a knuckle dragger compared to many countries when it comes to infrastructure progress.
OFCOM made all at the meeting very welcome. All staff are very helpful.
Rash sent out for special biscuits from m&s for the meeting
Just what is the building owner thinking re security, with new front desk there are now 2 security checks and lanyards - its been very safe for a decade with just one
Ofcom is UK's independent regulator and competition authority for the communications industries.
Ofcom regulates the TV and radio broadcasters, telecommunication network operators for fixed and mobile services, postal services, and issues licences for use of radio waves (more properly: radio frequency spectrum).
Ofcom has a statutory duty to take into account in its decisions the interests of listeners, viewers, consumers and generally the citizens of UK. It monitors and publishes reports on the level of customer satisfaction with the services provided by the industry and may consider complaints against the regulated companies (such as complaints about inappropriate content of TV or radio programmes).
Ofcom state on their website that their duties are: "to further the interests of citizens and of consumers. Meeting these two duties is at the heart of everything we do."
Ofcom operates under the Communications Act 2003 and is accountable to the UK Parliament. It is funded from fees paid by the broadcasting and telecommunications industry and may receive grant-in-aid from the Government.
Ofcom informs the Parliament on the more technical matters in their legislation-making process in the area of radio and telecommunications and postal services. Ofcom also represents the interests of UK in international organisations, such as ITU (International Telecommunications Union), CEPT (a European organisation), etc. It also is responsible for the harmonisation and compliance of UK regulations with those of EU in its area of competence.
(Note: It's interesting that a UK regulatory body has an entry in Google+ as if it were a company or a service provider, and that Google+ users are asked to review Ofcom and comment on their experience and satisfaction with its services. On the other hand, this undoubtedly is in the interests of the democratic process, since indeed Ofcom have a duty of service to the public as a government approved regulator. With my brief introduction to Ofcom I wanted to provide information to non-experts about this Google+ entry.)
no sure what they do other than destroy community radio in Milton Keynes and Silverstone by giving frequencies to their friends only
Still getting nuisance calls for personal injury in 2018...what do they do all day?
Every time I deal with Ofcom especially the Amateur Radio aspects....usually for NOVs ..Notice of Variation ...for Special Event Call Signs ....They are ALWAYS..." HAPPY2HELP "
....a rare thing these days amongst large organisations
Fay ..Lynsey and Michael recently .....THANK YOU
I must not forget Winnie on switchboard
Tom g0nsy ( RSGB RM9 )
Ofcom do a great job and are a surprisingly small organisation given how much they do. All the staff I have met are really smart and really helpful.
mobile numbers beginning with 07 have always been ordinary private or business numbers at basic charge rate. Why then did Ofcom allow mobile numbers beginning 070 to be high charge or money making numbers. They have become a common focus of fraud on trading sites freecycle etc. This is an example of a so called regulator failing to preform the most basic of protection, or did someone get a nice kickback payment for allowing this, how much money have 070 made for their operators
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Ofcom is the UK’s communications regulator. We regulate the TV, radio and video on demand sectors, fixed line telecoms, mobiles, postal services, plus the airwaves over which wireless devices operate.
Ofcom, London: The UK's Communications Regulator
Ofcom is the UK's independent regulator and competition authority for the communications industry. Established in 2003, Ofcom has been regulating the TV, radio and video on demand sectors, fixed line telecoms, mobiles, postal services and airwaves over which wireless devices operate.
The primary objective of Ofcom is to promote competition and protect consumers' interests in the communications sector. The organization ensures that consumers have access to a wide range of high-quality services at affordable prices. It also promotes innovation and investment in new technologies that can benefit consumers.
Regulating TV & Radio Broadcasting
Ofcom regulates all aspects of television broadcasting in the UK. This includes ensuring that broadcasters comply with content standards such as accuracy, impartiality and harm prevention. It also regulates advertising on television channels to ensure it is not misleading or offensive.
Similarly, Ofcom regulates radio broadcasting by setting out rules for content standards such as taste and decency. It also ensures that commercial radio stations comply with their license conditions.
Regulating Fixed Line Telecoms & Mobile Services
Ofcom regulates fixed-line telecoms providers such as BT Openreach to ensure they provide fair access to their networks for other providers who want to offer services using those networks. This helps promote competition among service providers which ultimately benefits consumers by providing them with more choice at better prices.
In addition to this, Ofcom also regulates mobile phone operators like Vodafone or O2 by setting out rules around issues like billing transparency or network coverage obligations.
Regulating Postal Services
As well as regulating communication through electronic means like TV or mobile phones; Ofcom also oversees postal services within the UK including Royal Mail Group Limited (RMG). Its role here is primarily focused on ensuring RMG provides a universal service obligation (USO) which guarantees delivery of letters six days per week across all parts of the country at an affordable price.
Airwaves Regulation
Finally; Ofcom plays a crucial role in managing airwaves over which wireless devices operate including Wi-Fi routers or Bluetooth headsets etc.. By allocating frequencies for different uses (such as emergency services), it ensures there are no conflicts between different users who may be operating within close proximity of each other - thus promoting safety while allowing innovation within this space too!
Conclusion:
In conclusion; if you're looking for an organization that can help regulate your communication needs then look no further than OfCom! With its vast experience across multiple sectors including TV/radio broadcasting through fixed-line telecoms/mobile phone operators down into postal services too - there really isn't anything they don't know about when it comes down regulating these industries effectively!