Kirk Miklethun
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Triton Garage Door
Horrible customer service in will call. I called in to have my door pulled the day prior apparently no one pulled it. I was first person out of 7 people they took care of everyone orders except mine. After a half and 45min waiting finally got my panels. If you want a good manufacturer that cares for there customers GO TO AMARR INSTEAD NORTHWEST DOOR IS A JOKE!
Mark Richards
John McDaniel
Shaun Roy
Shane Wilbur
This place is getting a 2-star review simply for the fact that when you go to will call, your order is never ready.
So many times we've had our order faxed a day ahead of time (sometimes several days) and called the morning of pick up to let them know we're coming. Only to show up and have to wait for a minimum of 45 minutes. I've waited there for over 2 hours numerous times. Average wait time for will-call is an hour to an hour and a half.
I understand that they get busy, but that's still no excuse to make a paying customer wait so long. And sometimes they get unprofessional with you if you ask what's taking so long. I've also seen people come in, after I've been waiting for an hour, and they get their order before mine. I've seen people almost get into a physical fight because of this reason period for a company that so large you would think that they would work more on there will call and organization.
To be honest, we have been getting our doors from other suppliers simply because of the fact you never know how long you have to wait.
They have an amazing product, it's just their will-call needs a new manager and completely reworked. I assure you they're losing business from not just us but other companies as well. I work for a huge garage door company, and we sell at least 20 doors or more a week.
Northwest Door is losing our business because we can't afford to send workers to pick up doors and have them wait hour or two.
Get it together Northwest Door!
JOVAN Frank
D Bar Garage Doors
We work with NW Door on a regular basis. They provide quality product, a high-level of customer service, and are always helpful with all sorts of questions. We love working with them and are even happier to be able to offer their products. (Below are a few photos of an Infinity Classic we recently installed in NW Portland.)
Rolando Caro
Dave Phelan
Elaine Mable
I was trying to get an interview there. I Don't know if I will be successful.
john bavendam
Brandon Bright
BRIAN RANKIN
CRIfinder
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Northwest Door takes pride in manufacturing one of the widest ranges of high quality residential and commercial garage doors.
Northwest Door, LLC is a leading manufacturer of high-quality residential and commercial garage doors. The company takes pride in its ability to produce a wide range of garage doors that are not only durable but also aesthetically pleasing. With over 70 years of experience in the industry, Northwest Door has established itself as a trusted brand that delivers exceptional products and services.
One of the key factors that sets Northwest Door apart from its competitors is its commitment to quality. The company uses only the finest materials and employs skilled craftsmen who take great care in producing each door. This attention to detail ensures that every product meets or exceeds industry standards for durability, performance, and safety.
Another advantage of choosing Northwest Door is the variety of options available. Whether you're looking for a traditional raised panel design or something more modern like a full-view glass door, Northwest Door has you covered. The company offers an extensive selection of styles, colors, and finishes to suit any taste or budget.
In addition to residential garage doors, Northwest Door also produces commercial-grade doors for businesses and industrial applications. These doors are designed with durability and security in mind, making them ideal for warehouses, loading docks, and other high-traffic areas.
When it comes to installation and service, Northwest Door goes above and beyond to ensure customer satisfaction. The company works closely with dealers across the country who are trained to install their products correctly the first time around. Additionally, if any issues arise after installation or down the road during regular use - customers can count on prompt support from knowledgeable technicians who can diagnose problems quickly.
Overall - if you're looking for high-quality garage doors backed by exceptional service - look no further than Northwest Door LLC!
- Website
- nwdusa.com
- Address
- 19000 canyon road east
- Categories
- Building materials