I would avoid purchasing anything when then direct as they are shocking to deal with. They take your money and only send a small part of your orders without letting you know and trying to deal with anything in customer service is like pulling teeth out. They didn't respond to emails and break their ...
Terrible customer service. Blue joy con on Nintendo switch not holding charge and it is only a few months old. Would have thought a big company like Nintendo would send a joy con out especially in current lockdown circumstances. Try taking the console off a child, never going to happen. Will not be ...
Placed a pre-order on the official UK store and it went through. Next received an email stating there was a (unspecified) delay in shipping my product. I logged into my account, seemed to be no errors and made an impulse buy of a few other products. On the day of the pre-order release I got an email...
Amazing as usual
Bought the nintendo switch and it came really quick and as usual the console is amazing and the game libary is great as usual. Reasonable price aswell.
One of the worst companies ever dealt with. Have not delivered a product for 8 weeks and uninterested in helping or providing any information
I ordered a switch and it took almost three weeks to arrive
Shocking !! Avoid any purchases
Not good service at all. Only shipped part of my order. Phone number cuts off, live chat is unavailable, been messaging for a refund but getting absolutely nowhere.
Dreadful company - claim not to have received items returned to them over two weeks ago despite tracking confirmation from their own courier that it has been received. Promise to get back to you, never do, impossible to call them (phones out of action), cannot escalate to a manager. If you deal wt...
I like Nintendo as a company, but my experience of the UK repair/warranty service was unacceptable. I returned a faulty joy-con from my son's switch and, while they acknowledged the fault was covered under warranty, they refused to repair it unless I also paid approximately the price of a new contro...