Nestlé U.A.E.

If you want to worry about getting a regular supply of water.... then Nestle is the one for you!
They consistently failed to deliver water to my house at Damac Hills.
I never thought I d be stressed over water! Thanks nestle!

after watching rotten documentary series on Netflix ( bottled water) i realized how tricky this company.... every one must watch that series to open his eyes about the greedy people that play in others lives....

i was dealing with Romana Waters and one day the sales guy came to me and convinced me to go with Nestle Waters. there timing is not connivance at all 8:00 AM morning and the delivery guy is so rude and said this is fixed and can't be changed and the other problem is you give them 3 coupons with 3 bottles they deliver 2 bottles only and at another time at the day they will deliver the 3rd one if they will !!! I'm 100% switching back to another company once i finish all the coupons.

Deal less than 3 weeks, ask them for the prices of their products, and do not talk to me or Russell email, and call him at the time, then if he is not responsible, do not open or waste people's time

This place is very neat and clean after that also there is greenery too much here.

One of the worst customer service experienced ever.

Thank you for addressing my concern. It was surprising to know that it was the original taste of tge product. I was satisfied with the follow up.

I am highly disappointed and upset with the recent Nan H.A. 2 formula milk i have purchased on 31st May 2019 for my daughter.
She has been refusing to drink the milk and has developed skin rashes after consuming the milk. I am shocked to find that it was all caused by the milk. I tasted the milk myself after my baby refused to drink it ,only to find that it is not drinkable and is tasting extremely bitter.
How can a new sealed box with a valid expiry date can have such a taste? What about my baby's healthcare? I have trusted the brand for so long that I am still extremely upset about the whole thing?
Can you explain?

Unfortunately a failed company, especially the Kuwait branch

worse company in customer service delivery, they are lack of sense of urgency and unprofessional

This is another company call big name with worst services, not only bad services, sales team have no shame to lie, be careful getting service through Nesetle

unprofessional service .. am calling them for three days to get the water and every time they are saying today .
really surprised by their level of service

I had an upsetting experience with their delivery team. I received my order at 2pm today and the gentleman who regularly delivers in this area was taking the water to my apartment. With his trolley he scratched my car that was parked in the driveway and refused to give me his name. What had me even more flustered is he had no regard after I confronted him and told me to call the police. I would rather confront the company before taking it to that extent. It's unfortunate this had happened during the weekend when their office is closed. However if Nestle does not take action I will be taking this forward with the Ministry of Economy.

Unprofessional
I'm suffering since 5 days to get water
They were great while selling their goods and after signing the contract no one will attend your inquiry
There is a miscommunication between operations and representatives
I felt I'm dealing with grocery shop not a professional rated company

After they sold me the coupon book and promised for delivery every Sunday !!! Here goes the third scheduled delivery where they don t show up and with a promise this will not happen again and what makes worse that no manager will accept to come in line and speak to you and all managers are busy in a meeting all day
So here I am stuck with their gallons and coupon book and a bad customer service which I never saw from their competitor

Nestle Dubai--- Absolutely horrendous service! I was a Nestle Bahrain customer since three years and so so extremely satisfied with their service. Absolutely impeccable. It's just been a month since I moved to Dubai and when I came here without much of thought I took nestle as I was very happy with the service in bahrain. But here in Dubai every week there is issues with their service. Never in time, sometimes they don't come as they say they don't have water!!!! Every week is some excuse. I wish there were negative stars I would have give negative!!! They don't deserve a single star. Stuck with them since I bought the booklet.

Not recommended. i was dealing with another supplier
sales guy came to me and convinced me to go with Nestle Waters with 25 coupons, when renewed I was surprised to get only 20, no one told me it is only first time you get 25 coupons - really upset of the way treating customers.