My Carpet Cleaning

My Carpet Cleaning is a family-owned company that has served the Chicagoland area since 1998. The business operates under the legal name Premier Rug Cleaning LLC and offers residential and commercial cleaning solutions. They specialize in carpet, area rug, upholstery, and tile cleaning, along with pet stain and odor removal services.

The company uses truck-mounted hot water extraction where the machine stays in the van to inject hot water and cleaning solution under pressure. This method pulls soil and water straight back out into the recovery tank, ensuring nothing is left behind. Every carpet job includes pre-inspection, pre-treatment, moving light furniture, and a final walk-through.

Pricing is transparent and based on a single published list used for all invoices. The first carpet area up to 300 sq ft costs $100, while two areas cost $180, with each additional area at $50. Stairs are priced at $4.80 per step, and there is a $180 minimum in the suburbs or $220 inside Chicago ZIP codes.

The business has five local offices located in Chicago, Northbrook, Barrington, Bloomingdale, and Clarendon Hills. Each office operates from Monday to Friday between 7 AM and 7 PM, and Saturday from 9 AM to 3 PM, with Sunday closed. Technicians dispatch from the nearest office to ensure they know the local area.

Customers can book services online through Housecall Pro, which confirms the price at the door before work begins. Alternatively, users can call (847) 994-1171 or fill out a contact form to receive a response within an hour during business hours. Same-week appointments are available, with same-day service when possible.

The company employs IICRC-certified technicians who use eco-friendly and pet-safe cleaning solutions. Their process involves truck-mounted hot water extraction that removes embedded dirt, allergens, and bacteria. This approach is designed to provide a healthier home environment for residents.

Area rugs can be cleaned in-home for synthetic and durable wool types, or sent to their plant for a full wash. In-home cleaning costs $1.50 per sq ft, while plant washes range from $3 to $5 per sq ft depending on the material. Silk and antique rugs require a separate inspection before a quote is given.

Upholstery cleaning covers sofas, sectionals, loveseats, chairs, and ottomans using methods allowed by the fabric code. Prices vary by item, such as $130 for a sofa or $40 for a chair, with fabric protector and deodorizer charged per piece. The cleaning is performed directly in the customer's home.

Stain removal targets stubborn issues like pet stains, red wine, coffee, and cat or dog urine odors. The company offers specific treatments for red wine and pet-related odors to restore the appearance and freshness of the fabric. These services are part of their comprehensive stain and odor removal offerings.

The business has been operating since 1998, making it a family-owned entity with over 28 years of experience. They have cleaned over 10,000 homes and maintain a 4.9-star rating from more than 300 Google reviews. Their longevity and consistent service have built trust in the local community.

The company provides commercial carpet cleaning for offices and businesses, including commercial dry carpet cleaning. They also offer move-out carpet cleaning for empty units using the same flat-rate schedule. Commercial services are tailored to meet the needs of business clients in the Chicagoland area.

The website features an online price calculator where users can enter their ZIP code and add rooms to see a total estimate. This tool allows customers to get an instant estimate without obligation before booking. It integrates with Housecall Pro to confirm pricing at the time of service.

Some reviewers on Reddit mention using Ariel Oxy powder and Biz as a strong stain treatment solution. While these are user opinions, they highlight common household products that customers consider for tough stains. The company's own methods aim to provide professional results for similar issues.

The company uses a single price list for all services, ensuring no hidden fees and transparency. Customers can also request a quote over the phone between Monday to Friday 7:00 to 19:00 and Saturday 9:00 to 15:00. This flexibility allows users to choose their preferred method of getting a price estimate.

You can reach My Carpet Cleaning by phone at 224-427-4205 or by e-mail at info@mycarpetcleaning.us.