Moonshadow Cruises

4.5 · 143 reviews
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Mahen De Silva
Reviews 1
2020-12-24 11:03

We took this whale-watching cruise. The Spirit of ...

We took this whale-watching cruise. The Spirit of the bay staff were very welcoming and had a good level of knowledge about the area we travelled to. The staff were very prompt with safety procedures and Belinda the skipper's driving enabled us to see more of the humpbacks and dolphins as the journe...

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Chloe Ren
Reviews 1
2020-12-08 02:55

It was a great experience! I took my daughter to s...

It was a great experience! I took my daughter to see the dolphins for her very first time. She was absolutely impressed with how amazing these intelligent creatures are. Nice cruise, very spacious, staff members were so friendly and they were even helping my daughter to spot the dolphins. We even ha...

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Michael Cross
Reviews 1
2020-11-10 07:43

It seems that the Valentines Day cruise is the shi...

It seems that the Valentines Day cruise is the shizzle. I went this year and found the cruise to be excellent for cost. $69pp was all I had to fork out for a full seafood buffet with all the deliciousness you can fill up on.

Although you don't get to see the lights of all the towns in Port Steven...

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Tina Swarovski
Reviews 1
2020-11-04 22:11

EVIE, you made this experience the best of the bes...

EVIE, you made this experience the best of the best we loved your vibe! You have such a beautiful heart and soul, you made all of us feel welcomed and appreciated! During this difficult time you sure bought tears and joy! We miss cruising so much that this short
cruise made me teary. Everyone loved...

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michael howlett
Reviews 1
2020-10-28 01:47

Wow what a terrific night we arrived at 7 p.m. New...

Wow what a terrific night we arrived at 7 p.m. New Years Eve got on the boat sat down was given complimentary drink there was bread and dips on the table then we started to cruise around Port Stephens they had music playing which a lady called Karen was singing she was quite good the staff looked af...

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Surma Subedi
Reviews 1
2020-10-12 22:22

While we were on our stay at Nelson bay, we decide...

While we were on our stay at Nelson bay, we decided to go for the twilight dinner cruise. We were really happy with the choice we made. Good buffet dinner with varieties of food, desserts, tea, coffee and a beautiful bar. Great service !Live music and dance! Relaxed and perfect !Loved it

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russel jones
Reviews 1
2020-10-02 07:03

Just got off the 1:30pm dolphin site seeing , awes...

Just got off the 1:30pm dolphin site seeing , awesome crew, staff helpfull friendly and nice , the tour guide threw in a few jokes which i dont think 99% of the people understood ( language barrier) .
Would definitely recommend it , only negative point for me was lots of tourists whom dont underst...

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Kaylene Makin
Reviews 1
2020-10-01 05:09

Twilight dinner cruise..... Absolutely AMAZING!

Twilight dinner cruise..... Absolutely AMAZING!
Crew were nothing but cheerful and helpful. Food standards were way above my expectations. Oysters so yummy and classic PAV for dessert. Singer was very entertaining. Can't wait to bring the family next time!!

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Cassandra Watt
Reviews 1
2020-09-28 11:37

If you are in Nelson bay this is a must do. Had an...

If you are in Nelson bay this is a must do. Had an absolutely fantastic time on the cruise. Food was amazing. The staff were great. Could not fault this at all!! If you are looking at the cruise thinking " ugh it's a little expensive" TREAT YO'SELF!! Worth every cent. Can't wait to do it again.

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Charles Hitchen
Reviews 1
2020-09-24 05:52

It was a great fun cruise, only let down was that ...

It was a great fun cruise, only let down was that the tour bus passengers were rude and pushy. It felt like the cruise was more focused on keeping them happy than under control. It was sad to see so many polystyrene coffee cups end up in our beautiful waterways, maybe you could consider a different ...

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Adam Wright
Reviews 1
2020-09-21 09:59

Incredibly rude staff. Visited Nelson Bay for the ...

Incredibly rude staff. Visited Nelson Bay for the first time in April, stumbled upon their booking office on Victoria Parade, two older ladies behind the counter, couldn't have been any ruder or dismissive. These people need a lesson in hospitality.

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Sanjay Kumar Gupta
Reviews 1
2020-09-21 03:49

Family had a blast and one of the best memories we...

Family had a blast and one of the best memories we carried during our visit to Nelson Bay

Initially we did not see much whales but the captain was patient enough and took extra time and took us to the Seal island and shared some great info about sea life.
Watched lots of dolphins and got lucky t...

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Janet Landers
Reviews 1
2020-09-18 08:52

We did the sunset cruise and highly recommend this...

We did the sunset cruise and highly recommend this cruise to anyone in the area. The only thing missing was the sunset (due to weather conditions) but the entertainment was brilliant and the quality and variety of food was A++. Staff were also lovely.
Such a good night. Thanks so much to all invol...

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Sean
Reviews 1
2020-09-14 21:42

I managed to book tickets 25 mins before departure...

I managed to book tickets 25 mins before departure and had no issues with late bookings (instant confirmation online) Crew were helpful and informative the whole trip. The ship was comfortable with an open bar with food. Also had bathroom onboard to allow for a more pleasant trip.

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Anish Bhatt
Reviews 1
2020-08-25 22:10

The cruise was great. We went to view dolphins an...

The cruise was great. We went to view dolphins and were able to see the dolphins swimming near our boat. The service on board was decent and the food was great. There were items like fish and chips, samosa and juice not to mention alcohol like beer. A great experience being on board.

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Adis Masitoh
Reviews 1
2020-08-23 18:58

Feeling very lucky to be able to see alot of dolph...

Feeling very lucky to be able to see alot of dolphins today ,even saw 3 dolpins swam right under us:) my family and i very much enjoyed it. The Captain was very informative and the staff was indeed friendly. Thanks guys,it was such a great experience !

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Sarah charles
Reviews 1
2020-08-09 12:38

Whilst in Nelson Bay, we were searching online for...

Whilst in Nelson Bay, we were searching online for things to do and found this cruise. Moonshadow run a Dolphin discovery cruise. The cruise is 1.5 hours, departing at 10:30 and 1:30 daily from d Albora Marina and Cruise Passenger Terminal in Nelson Bay. The large vessel is extremely comfortable and...

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Meredith Sangster
Reviews 1
2020-08-06 10:31

From the moment we were met on the wharf by the fr...

From the moment we were met on the wharf by the friendly staff that same great friendly service continued the whole evening. Excellent entertainment with Karen Soper solo guitarist, she was very interactive with the audience and made it a fun night.
There was plenty of food and just as advertised i...

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Annette Zions
Reviews 1
2020-07-17 22:32

Wednesday Dinner Cruise was fantastic.

Wednesday Dinner Cruise was fantastic.
Amazing variety of fresh seafood and hot and cold dishes.Fabulous desserts tea and coffee.
Excellent entertainment and great fun on the dancefloor.
A Must Do.!!!

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p cranch
Reviews 1
2020-07-11 10:18

Went on the "Spirit" today. Not too bad to see the...

Went on the "Spirit" today. Not too bad to see the dolphins. Overcrowded and grossly understaffed. Waited nearly 1 hour to purchase food and drink at the bar. Ignore the disclaimer " No byo food or drinks" or you will go hungry. Disappointed.

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Shauna S
Reviews 1
2020-07-06 16:11

Booked the Streetfood Sunset dinner cruise for a g...

Booked the Streetfood Sunset dinner cruise for a group of 9 for a Hen's. Hands down the best night we had, the food was quality and great portions sizes, you will be full by the end of the night! The live entertainment was great and loved the 'Hen off' on the dancefloor, it made it so fun! We were v...

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Sy W
Reviews 1
2020-06-25 05:38

Went out for a dolphin spotting cruise yesterday f...

Went out for a dolphin spotting cruise yesterday for the 130pm afternoon slot, spotted dolphins after 15 minutes then with in about half hour found and followed a pod of about 50 - it was amazing to see so many!

We were inside when they announced them and we saw a dolphin on the underwater camera...

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Shams Latif
Reviews 1
2020-06-22 12:16

My partner and I went twice to the 1:30 session, a...

My partner and I went twice to the 1:30 session, and met other people who have been on the cruise 3 times at the 1:30 session, and no dolphins were spotted at all. Sounds like the 1:30 session is a scam from what we have noticed.

Fair enough you provide a complimentary standby ticket, however if ...

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iain hill
Reviews 1
2020-06-22 11:05

Live music & good buffet style food makes for an e...

Live music & good buffet style food makes for an enjoyable evening on the waterways of Port Stephens. Bookings essential. Beer, wine & spirits are available along with Tea, Coffee & soft drinks. A wonderful way to spend New Year's Eve & see the fireworks from the water.

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Stephanie Makedonas
Reviews 1
2020-06-22 00:15

We've attended the Moonshadow Cruises a few times ...

We've attended the Moonshadow Cruises a few times over the years and they've never disappointed. On this occasion, our family of 5 were fortunate to join both the Twilight Dinner Cruise and the 2hr Splash Dolphin Cruise. We had very different experiences on both but both spectacular in their own rig...

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Georgina Maker-North
Reviews 1
2020-06-17 03:00

Took my family yesterday. Second trip, which was a...

Took my family yesterday. Second trip, which was a freebie because the first one yielded no whales. Both trips were epic! Informative, casual, relaxed. Social distancing was enforced. Captain encouraged my six year old because he couldn't find the recycling bin, but the captain showed him then rewar...

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Hassan Faruck
Reviews 1
2020-06-06 20:13

Made a booking in the morning on a rainy day and w...

Made a booking in the morning on a rainy day and went on a dolphin watching tour in the afternoon. They have a large vessel and are one of the tours who can operate in rainy weather. They were able to locate quite a few of the dolphins and take us very close. I absolutely loved it and will definitel...

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jayne cvetanoski
Reviews 1
2020-05-20 19:43

Excellent cruise around beautiful Pt Stephens and ...

Excellent cruise around beautiful Pt Stephens and out to sea. Two and half hours for $65, and well worth it. Today we had many dolphins and an amazing whale circling our boat for quite a while.
The local seals were sighted laying on their island rocks.
Can t wait to go on another cruise in summer....

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Elly Love
Reviews 1
2020-05-20 17:04

Really disappointed in the customer service.

Really disappointed in the customer service.
We accidentally booked the wrong date for a trip, we booked whilst we were Sydney for a trip from Nelson Bay leaving in 45 minutes on that day! There was absolutely no way we could have made that trip. It was an honest mistake on our part and the company...

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Craig Bezzina
Reviews 1
2020-05-20 15:41

110% recommend this company. We went for our daugh...

110% recommend this company. We went for our daughters 2nd birthday and Father s Day. From start to finish (including onboard lunch which was beautiful and plentiful) the staff were helpful and accommodating in every way. The boat was a great size 3 levels, and found out it actually fits 300 people....

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Patrik Lorenz
Reviews 1
2020-05-12 21:11

Worst tour we had booked so far: since we had alre...

Worst tour we had booked so far: since we had already seen a lot of whales from different lookouts on the east coast, we had decided to go on a whale watching tour. Briefly looked on the Internet and found these with the positive reviews (I can't understand sorry !!!!) we had seen 2 whales for about...

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Ben Shipley
Reviews 1
2020-05-10 00:45

Didn't stop the boat so the kids could ride the Ne...

Didn't stop the boat so the kids could ride the Net so they got scared and didn't want to do it. Was the main reason we did the cruise. Captain kept saying we were running behind so I guess schedule was more important than kids enjoying it.

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Martin Priol
Reviews 1
2020-05-04 04:42

Would expect a new year cruise to go till midnight...

Would expect a new year cruise to go till midnight, not much in Nelson bay now for middle to older people. When booking I asked for a table for 2 on upper deck but when we arrived found we were downstairs on a table with complete strangers and with the dj next to us conversation was impossible. Wine...

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Cade Desborough
Reviews 1
2020-04-22 02:35

Went on and hour and a half dolphin cruise, $70 fo...

Went on and hour and a half dolphin cruise, $70 for two adults and two kids. We found dolphins nearly as soon as we left the marina, the crew were really nice and the kids had a ball. We've had a dinner cruise with Moonshadow before and that was also great. Highly recommended!

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Mandy Heaslip
Reviews 1
2020-04-20 22:13

Great evening out today, we did the 3.30 booking a...

Great evening out today, we did the 3.30 booking and the crew were absolutely fantastic, Jarred and Paddy were the best and the captain was hilarious, not as funny as my exit from the slide over the net though, got told it was in the top 3 that Jarred has ever seen Hahaha. Great information told abo...

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