Based on 22 reviews
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Was looking to buy a new office chair, something comfy to sit in, and was approached by a rep offering to help. Told him what I was looking for. He asked if I was thinking a lazy boy or an office chair. Jokingly I said Ideally something in between. and he replied that I wouldn t find that here. So we left. You don t want me spending money here, fine by me.
This company excels at customer service and is always willing to go the extra step to ensure we find the products that we need. Their deliveries are on time and their staff is friendly and courteous. We are happy to continue our business relationship with Monarch Basics!
They always take care of us, and we appreciate the excellent customer service. Always on time and on budget.
Haven't been back since a very bad experience with who i believe was a manager. Treating her staff very disrespectfully and also very rude to ME as a customer. Haven't gone back, and will never. Also, very very expensive.
Poor service, supposed owner was beligerant and rude. He didn't want to help me at all, poor guy was probably having a bad day. But I'm glad he was, it forced me to look elsewhere - JackPot! I received free photo samples, got free set up, free delivery and I saved over a thousand dollars by nice friendly professionals who know the business. My wide format printer is on its way!
Woo hoo!
We are very happy with the professional service. Thank you.
Extremely rude customer service they don't deserve your business.
Very professional, knowledgeable and very quick service! Would highly recommend for both home office and corporate office products. The customer service is really second to none. When you walk into the store, you can't walk more then 10' in without being greeted. You are immediately asked if you need help finding anything. You will NOT be roaming the isles looking for someone to help you that's for sure! The staff really know their products too.
THEY SCREWED ME OVER I USE TO PAY BY CHECK OR MONEY ORDER ONCE GOTTEN THEY SEND OUT NOW CLAIM THEY DONT DO IT:
I've been in Monarch Basics many times, and their service has always been second to none. No matter what I am going in for, a chair, a pen, printer etc, the staff really know their stuff and are great at recommending the best product for me.
Great friendly customer service.
Highly Recommended
The store employees were very helpful and processed my order with good customer service and delivering my order at my convenience.
Monarch Basics is a wonderful local business who supports it's community! The store is laid out nicely and they have a furniture showroom area so you can test-drive chairs and see desks in-person. A great family-owned sucess story!
I had a wonderful experience at Monarch. The staff was very curteous and helpful. They were able to answer my questions on the products and direct me to complimentary items.
Excellent service, lot of products...but very expensive
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Monarch Basics is your business products expert and is the largest office products and furniture dealer in Southwestern Ontario.
Monarch Basics: Your One-Stop Shop for Business Products
Monarch Basics is a leading office products and furniture dealer in Southwestern Ontario. With over 60 years of experience, the company has established itself as a trusted partner for businesses of all sizes. Whether you need office supplies, furniture, technology solutions or promotional products, Monarch Basics has got you covered.
The company's mission is to provide exceptional customer service and quality products at competitive prices. They understand that every business has unique needs and strive to offer personalized solutions that meet those needs. From small startups to large corporations, Monarch Basics caters to all types of businesses.
Office Supplies
Monarch Basics offers a wide range of office supplies including paper products, writing instruments, filing systems, desk accessories and more. They carry top brands such as Avery, Bic, Post-it and Sharpie among others. Their online store makes it easy for customers to browse through their extensive inventory and place orders conveniently.
Furniture Solutions
Whether you're setting up a new office or renovating an existing one, Monarch Basics can help you create the perfect workspace. They offer a variety of furniture solutions including desks, chairs, storage cabinets and more from top brands like HON and Global Furniture Group.
Technology Solutions
In today's digital age, technology plays an important role in every business. Monarch Basics offers a range of technology solutions including printers/copiers/scanners/fax machines from HP & Brother; computer accessories such as keyboards/mice/webcams/speakers/monitors from Logitech & Microsoft; networking equipment such as routers/switches/access points/cables from TP-Link & D-Link; software applications such as Microsoft Office/Adobe Creative Suite/Antivirus programs etc.
Promotional Products
Promotional products are an effective way to promote your brand or message. Monarch Basics offers custom printing services on various items such as pens/t-shirts/mugs/bags/calendars etc., which can be used for giveaways at events or distributed among employees/customers.
Delivery Services
Monarch Basic's delivery services are fast & reliable with same-day delivery available within certain areas in Southwestern Ontario (London/Windsor/Sarnia). Customers can also choose free shipping on orders over $50 within Canada (excluding remote locations).
Customer Service
At Monarch Basic's customer service is paramount! Their team is knowledgeable about their product offerings so they can assist customers with any questions they may have about their purchases before making them final decisions on what they want or need based upon individual requirements/preferences/budgets/etc.. The company also provides after-sales support should any issues arise post-purchase ensuring complete satisfaction with each transaction made through them!
Conclusion
In conclusion , if you're looking for high-quality business products at competitive prices backed by exceptional customer service then look no further than Monarch Basic! With its extensive inventory across multiple categories coupled with fast delivery options make it easy for businesses across Southwestern Ontario (and beyond) find everything they need under one roof!