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Mirto Restaurant

4.2· 112 reviews
Average ratingGreat
4.2/ 5

Based on 112 reviews

567%
415%
35%
23%
110%
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What reviewers say about Mirto Restaurant

Generated with AI from 112 reviews on Trustburn · updated 11 days ago

Customers generally speak very positively about Mirto Restaurant, with the majority of reviewers giving it 5 stars and praising the food, service, and value, though a small share of reviewers describe the food or service as disappointing.
What does Mirto Restaurant do?

Mirto Restaurant is listed as a restaurant that offers food delivery, allowing customers to order dishes online or through the Uber Eats app, including contact-free delivery of meals.

What are the most common complaints about Mirto Restaurant?

Based on the critical reviewers, the most common complaints involve very poor food quality (including food that made people ill and moldy items), extremely rude staff or owner behavior, serious reservation mishaps, and reports that the business has shut down.

AI-generated from reviews on this page. Verify anything important with the company directly.

Calvin Parker
Reviews 1

It's shut down - they didn't pay their rent. Door was stuffed with letters and notices. Surprised nobody updated this on Google yet, though I'm not sure exactly when this happened (went yesterday, which was September 26th, 2018). Found out the hard way after booking on opentable.ca, getting a Groupon, then showing up...

If you try and phone now, voicemail is full.

Robert D
Reviews 1

Fantastic dining experience with amazing service, great food options and really nice ambiance. This was my second visit and easily surpassed my expectations based on my original visit. I came from Italy and the food reminded me of my days growing up with mama cooking in the kitchen. The smells and tastes of old Italy are unmistakable and Mirto delivers that experience in a fun atmosphere. I would highly recommend you try this for yourself and share with the online community. Bravo Mirto and thanks !

Luigi
Reviews 1

Used a Groupon discount and it provided a wonderful experience here. The restaurant was completely empty on a Friday evening, which was odd but at the same time I view this in a positive light. The steak was great, tiramisu was delicious and the location is easy to get to. Without a Groupon code however it would certainly be a little over priced

Dave Nathaniel
Reviews 1

I have never been treated with such disrespect and lack of professionalism from an owner of a restaurant. I made reservations for 2 last week, and was just informed that they cancelled my reservation due to someone buying out the restaurant and they didn't see it in their system. I called them back today and ask to speak to the owner who wouldn't give me his name hoping he could accommodate my guest and I in some way due to this inconvenience. A table for 2 isn't much to ask for, at least that's what I figured. Instead, he was very rude on the phone and told me to find another venue if I wasn't happy with the error his staff made in booking our reservation. An apology, an alternate suggestion or a discount of some sort would have been greatly appreciated, instead he told me to find another restaurant and hung up on me. I will never eat at this restaurant and would advise anyone who appreciates proper service and hospitality to never go here. Terrible staff with a very rude owner. Extremely disappointed.

Linda Peterson
Reviews 1

A group of 8 of us dined there tonight. What a great experience. Loved the comfortable, cozy ambiance. The owners are serving you and do a great job, very attentive but they do not interrupt when you are in a conversation. They made the whole evening entertaining, Carlo was excellent. We had everything from wine, appetizers, pizza, entrees and dessert. They even met our special requests. Everything was wonderful.
Highly recommend.

Nathalie H
Reviews 1

Went for dinner here and the food and service was amazing! Domenic was an excellent host! The food was very tasty and the portions were amazing!!! If you really want to taste authentic Italian food as there are many wanna be italian restaurants, the come to MIRTOS- nice ambiance! Will become a regular now at this place

Tracy Mak
Reviews 1

We went just over the weekend with a Groupon I received as a birthday gift. From entering the restaurant we felt like we were ignored from the get go. Given that it was a Saturday night and it was busy, we were given little attention. I even noticed that this table that was there before us were approached by one of the workers and he asked 'how was everything tonight? Did you enjoy yourselves', which I thought we'd be getting the same level of treatment. We never had an actual server, and despite it being a four course meal NO ONE checked on us at all. If there was we would've complained about the burnt steak my boyfriend had. Also, there was a large party at the restaurant and all the attention was given to them, and even staff were goofing off with them which I felt was highly unprofessional. Hence why we felt ignored during our time at the restaurant. And another of the workers (which I assumed was part of the party) at one point turned up the music so loud that you couldn't even think and patrons were still in the restaurant.

The food itself was okay, but as I mentioned before the steak was burnt. All in all I would not come back to this restaurant again due to the lack of professionalism and subpar service. Maybe it was the fact that we had the Groupon which made the staff think they could jip similar customers like this, but I've worked in the restaurant industry before and you should treat every patron with the same level of service.

Yash Shah
Reviews 1

Great place for dinner!!!
Perfect ambience!!
Waitress were really nice and suggested some good vegetarian items..
Best place to go with your partner for cosy time..

Jim Wallace
Reviews 1

Love the food here. My wife and I used to go often but kind of lost track of it when it was closed for renovations. Went back a couple of weeks and found the new decor most attractive. Rigatoni Gorgonzola is my favourite dish, but everything seems to be good, and they have quite a decent list of wines.

u ahmad
Reviews 1

this place has potential. i went for dinner there. ordered the salmon dinner which wws perfectly cooked. my date ordered the rooster breast. and we were happy with our meals.

theres a chef who brings out your food. hes very abrasive. the man just comes and grabs your plates without even acknowledging you.

my date

Slawek Bielawa
Reviews 1

Fantastic food, arrogant attitudes.

Went for our wedding anniversary from 2 hours away, the food was out of this world. Authentic Italian cooking, from the first bite to the last it blew us away how good it was. We will certainly be back for the food.

Nice atmosphere, great location, clean and welcoming. The chairs could use some more cushioning though.

The Italian arrogance was not appreciated, specifically the blunt rude replies to our questions about the menu, and the focus on the World Cup match vs. focusing on the customer.

Kei Huynh
Reviews 1

Is the foods mind-blowing and the best you ve ever tasted? No.
Have I gotten an experience that I can never forget? Yes.

We dined on a Saturday night, and was surprised by a live band! Customers were dancing and singing, it was really nice! The overall experience of this resto is homey yet professional. :)

Denise Loomis
Reviews 1

Think of it as your favorite neighborhood restaurant if you are away from home. While staying in Toronto for a business/pleasure trip, we stumbled upon this spot and had dinner with 3 other couples. We were treated to fantastic service and food from start to finish. Great prices in downtown Toronto too! Loved the tiramisu! We enjoyed it so much, we kept stopping in daily to have a drink with the owners/staff. Thanks to the entire team for a fun week. We miss you guys!

Teresa Yeung
Reviews 1

I came here for lunch on a Monday. The restaurant is small and quiet, and the waitress we had was quick, helpful and friendly. I ordered the Carmelina pizza (comes with grilled chicken and garlic) and was pretty disappointed. The crust was thick and hard, there was too much cheese and too little chicken - but most disappointed by the crust. Would not recommend their pizza. A colleague ordered the salmon, and although I did not get to try it - it looked pretty delicious but did not come with any rice/carbs. Another colleague ordered the shrimp linguine which also looked pretty good. Her comment was that it was to creamy and thick. Again, I did not get to try the pasta but definitely would not recommend the pizza.

Shannon Way
Reviews 1

The food was delicious. The atmosphere was cozy but clean and upscale. I had the penne arrabiata and a proseco. The prices were on the higher end but the food seemed fresh and of good quality. They had a live band playing it was... uncomfortable to say the least the. The space was very small and they had set up huge speakers right next to the tables and the band was... mmm mediocre. Other then that it was great!

XCenedra Pepin
Reviews 1

Went here with a large family group a couple of days ago, while the staff was attentive and very kind and pokite, the service aspect kind of sucked. It took forever to receive our food, and when we did finally get it, some of it was cold. We also witnessed the servers and wait staff openly drinking from a bottle of wine a table had purchased, and on multiple times that visit saw one of the waiters eating bread and other food off of people's plates while he was bringing it to the table! Very unprofessional.

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About Mirto Restaurant

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Mirto Restaurant: The Best Place to Satisfy Your Cravings

Are you looking for a restaurant that offers delicious food and excellent service? Look no further than Mirto Restaurant! Our restaurant is dedicated to providing our customers with the best dining experience possible. From our mouth-watering dishes to our friendly staff, we strive to make every visit unforgettable.

At Mirto Restaurant, we understand that everyone has different tastes and preferences when it comes to food. That's why we offer a wide variety of dishes that cater to all palates. Whether you're in the mood for Italian, Mexican, or Asian cuisine, we have something for everyone.

One of the things that sets us apart from other restaurants is our commitment to using only the freshest ingredients in all of our dishes. We believe that quality ingredients are essential in creating delicious meals that leave a lasting impression on your taste buds.

In addition to offering dine-in services, we also provide contactless delivery options through Uber Eats. This means you can enjoy your favorite meals from the comfort of your own home without having to worry about leaving your house during these uncertain times.

When you order from Mirto Restaurant through Uber Eats, not only are you getting delicious food delivered straight to your door but you're also supporting local businesses. We believe in giving back to our community by sourcing ingredients locally whenever possible and supporting other small businesses like ours.

Our team at Mirto Restaurant is passionate about providing exceptional service and creating an atmosphere where customers feel welcome and comfortable. Whether it's a romantic dinner for two or a family gathering, we strive to make every occasion special.

In conclusion, if you're looking for a restaurant with great food and excellent service look no further than Mirto Restaurant! With our commitment to quality ingredients and dedication towards customer satisfaction, we guarantee an unforgettable dining experience every time. Order online today through Uber Eats or come visit us at one of our locations!