Millennium Bank

on Monday, the ATM / CDM is not working from at least Thursday ... theoretically open branch from 8:30. Around 8:40 am wanting to deposit money at the branch office, it turns out that it is closed. It will be open in an hour because there are technical problems with opening a branch ... technical problems are their specialty. Embarrassment

Service at a very high level, a lot of knowledge about the proposed products, Mr. Mateusz coolly explained how to use the account, great :-)

Tragic service for over 20 minutes standing in the queue first. At 6 positions 2 they are only active and accept but in a tragic way.

There are 2 ladies in there: Karolina and Gabriela who are absolutely lovely and very helpful. I very much appreciated your help

I have 2 accounts open for 2 of my companies in this bank. I came to the bank to put money into these company accounts, I was served by Anna Ducka. As soon as Anna Ducka heard my accent (I am Ukrainian) I immediately changed the tone of communication. I explained the situation that I want to put money into the account of my own company on behalf of the company (I just opened the company, there is still no income, but I need to make payments to the accountant and make purchases through the Internet, so I have to put money into the account and pay from it), Anna Ducka informed me what commission will be taken for this payment (reported as if dissuaded), I agreed, I submitted the data of the first account and the amount I want to put on this account, there was a commission of 5 zl, I gave 10 zl, to which I heard that Anna Ducka didn t change, I asked to take away 5 zl commission from novnoy amount that I put into the account, the answer was that it is impossible to do so (although previous file times, 2 weeks ago so I have paid a commission when performed the same operation in the same bank). I asked how I can pay the commission, she advised me to go somewhere to change money, I asked if I could change at the checkout, she said that they do not change money and that s the point. After that, I went to another employee and the girl in the window took money from me, put it into accounts, took the commission from the main amount, although Anna Ducka informed me that this could not be done ... In this situation, I filed a complaint about the bank's information line.

I ask the management of this department to pay attention to manifestations of racism towards clients from Anna Ducka

Service at an embarrassingly low level. In order to settle something, one has to wait in a long queue, watching the workers busy, it is not known why and what they do not know what. Such an impression. Let's just look like they're doing something. They do not necessarily want the client to be satisfied. A great manager, Mr. Piotr B is covering himself with ignorance and that "it is not my competence" in general, and the only clue and help you can get from him is "call the headquarters". Generally, this is the character of a caricature manager "I do not know why I am here and give me peace". The embarrassment at the highest level.

This is the only sensible department where you can do something. Does the management of the bank not see that people need branches open on Saturdays and on weekdays after 5:00 pm? Then the working people have time to visit. Branches closed at 5.00 pm, close completely, why should they be empty during the day. To the Millennium Management Board, I invite you to the Sadyba branch at Powsinska on Saturday or on a weekday after 5.00 pm with human opening hours and see the queue of your clients losing time because other branches are closed when we need them.

Chamska obs uga
Pani przy okienku rzuca si dokumentami i krzyczy na klienta
Nie wiem jak tacy nie adekwatne osoby mog pracowa w banku
Odradzam wszystkim

Extremely helpful staff of this department, it is really a pleasure to take care of unusual and non-routine matters there, even just before the closing of the department at 21. I recommend it to all who need professional, friendly and empathetic service. Bravo, keep it up, ladies and gentlemen! I am grateful for your willingness to help immediately above standard services and for your extraordinary helpfulness!

Nigdy w yciu nie spotka am si z gorsz obs ug .







Odradzam tego miejsca ka demu chyba e kto lubi mie do czynienia z niemi a i nieprofesjonalna obs ug .

I highly recommend this facility, especially Mrs. Karolina. Ms. Karolina stood up to the challenge to match the offer to our expectations. I will certainly be a frequent customer of this institution.

Profesjonalna, pomocna i mi a obs uga.
W innym oddziale (Pl. Konstytucji), zmarnowa am ponad 3 godziny, a i tak nic nie za atwi am. Tutaj jedna wizyta (pierwsze wej cie ok.8 min , w mi dzyczasie zakupy, drugie wej cie ok.7 min.) i problem rozwi zany.

everything ok. sometimes there are queues but everyone would like to be served until 21

So far, everything was done on the cito. I recommend.

Very nice people would be better if they spoke more English!

Undoubtedly best bank in Warsaw. At least one staff member in each shift can attend to English speaking customers. Working on all 7 days of week. Internet banking & phone banking good, safe & easy to use. You can t expect anything better than this in banking.

Thank you very much to the department staff. I was setting up an account, Ms Katarzyna G. was patient and explained everything - thank you very much Stanis awa Z.