If I could give these guys a zero I would. Terrible service. I would recommend using a different ford dealership. They really don't make u feel like a valued customer! Also very shaddy in there business dealings!
Staff is extremely friendly and not pushy. It's a place I feel comfortable to make a big purchasing decision. Mike Dixon was so very patient with all the questions I had. Thanks for the great experience!
Came in for an oil change and new drain plug. After over an hour waiting I was told that the drain plug wasn't in stock but they would get one asap. Another half hour passes and I'm told that the one they got won't work. I was then told that the oil would only leak a little bit. Not happy to know th...
I would not shop here again. Customer service was meh. The price listed on CARFAX was lower than what the salesperson told us and he blamed it on some feed problems (not my problem) and then went on about how he already has the best prices in the country, his words. Even though the car at that de...
Bought a used vehicle here recently. Staff were helpful and answered any questions I had. Business guy wasn't pushy, just gave me the facts. Parts desk also very helpful for an addition I purchased for my vehicle. I'll be back.
Faissal Bouanane saved me and is amazing! I own Sota Outdoor Services out of St Paul and we had a tire blow out on our salt truck and we parked it in their lot over night i called in the morning and faissal said they would love to help us get back on the road safely. While I was their I also inquir...
From the moment I inquired about a truck I was interested in, to driving it off the lot, I can't say enough good things about Metro Ford and Tony, the sales rep. I worked with. As a first time out-of-state buyer flying in to pick up the vehicle, I was a little apprehensive but they were very accommo...
Tony Reyes, HIGHLY recommend if looking to test drive/purchase a vehicle. Tony not only stepped away from his busy schedule, Tony knew every detail about the vehicle, top to bottom, front to back while providing the highest levels of customer service start to finish. Conclusion, we're now proud Fo...
Bought a great new car here at a fair price. No pressure from the salesman, but he was very knowledgeable and very helpful. Came in late on a Saturday and drove my new vehicle home that evening! They stayed a little late to get all the paperwork done and even cleaned the car before I drove off!
Awful customer service with management that will literally laugh in your face if you attempt to negotiate even a few hundred dollars off their sticker price. Avoid if you don't like getting fleeced