This vape shop has a garantee on their house blends, don't like it, bring it back and they will give you a new flavor. This is one of the few shops that do that, their house blends are high quality and made fresh to order. This vape shop also has the best customer service, and everyone there has abu...
genuinely nice people. i love mixing their house flavors together, it always comes out delicious. they also do pretty bomb deals on devices by price matching, i will always remain a continues customer. i love getting help from their entire team. Jonathan is the man.
Not bad selection. Nice guys working here.... But HOLY MARKUP BATMAN!!! This is the highest priced juice in the metroplex hands down. If your looking for triple+ what you pay online then this is your shop. 35 bucks for "THE ONE" and "Monster Jam". Can be had for $10-12 nearly anywhere online and typ...
Great juice, great service. Very unique them making the juice fresh in back. Great experience and great prices, especially on tuesdays!
Fantastic experience with Alicia. She got me setup very quickly and was extremely knowledgeable about the products as well as being honest about what would fit my needs at my price point. If you need a vape rig or some juices go here.
Very friendly staff & nice clean shop! House juice is 50 % off on Tuesdays i have Deffinantly found a new home for vape
alicia always takes care of me to the fullest extent, giving me the best recommendations, i love her friendly attitude and service
johnny is just as great as well, even though i dont see him as often, but takes care of me when alicia is busy with other customers
Save yourself the Drama of dealing with this sleazy company take your business literally anywhere else and you will be glad you did
I'm in it for the long haul now; I met Alicia on west 7th and after a few minutes of conversation about her device and a 15% off card,she convinced me to come in to see her. Im proud to say I've been off the malboros for about a week now.
I'm enjoying my new stick v8, and I'll certainly be coming...
This is the only place I go for my juice and vape supplies now. They have promos going on all the time for $1 30ml's, their house juice tastes great, they price match and the inside doesn't look like a neckbeard's basement, it's actually pretty cool inside. All the workers there are crazy helpful, e...
Always great service and knowledgeable, honest as well which is much appreciated!
Quick and respectable service. In and out in under 10 minutes with a line of people. Best day to go is Tuesday, can't beat buy 1 get 1 (house juice). This just might be my new go to vape shop.
Great store and best prices around! Super friendly staff who are always helpful.
Great products, service and prices. My favorite vape shop!
Being that i live in Rowlett, and don't get over to Fort Worth mich, I haven't had a chance to get to the shop yet, but i found these guys at a vape meet and loved their juice! I order from them online and have only been vaping plex house flavors all year! Very friendly staff that does what ever it ...
The staff is AMAZING!!! They have been so helpful every time I go. When I started vaping they were very helpful and explained everything I needed to know about the different products. I have been other places and always come back because I know I will get the personal attention and friendly service ...
Was getting back into vaping and had the pleasure of meeting the owner. He walked me through all the new setups and helped me find was I was looking for. Gave me a great price and mixed me a custom flavor. I would recommend getting the Plex custard with honey added. One of the best mother's milk tas...
These guy have great juice, prices, and customer service. Best vape store in the area for sure!
Jonathan was great help, good atmosphere and would recommend
This is by far the best vape store around
Friendly staff and awesome customer service
Nice open shop! More then enough social distance room! Nice and clean as well!
Usually buy the house juices but quality lacking lately so I went in Monday night (12/4) to pick up a premium flavor but guy working the counter was not helpful at all. He kept suggesting the nasty juices even though they were out of stock. I would have bought anything premium off of their shelf b...
Every time I come here the staff is friendly and helpful beyond request! Definitely a comfortable environment for all customers new and old.
The absolute WORST vape juices I have ever had! Been vaping for 7 years and I know the difference between nicotine levels. I purchased the RY Four at 24mg and it was absolutely tasteless and had DID NOT have the nicotine level as requested. Went back the next day and ordered the 555 with menthol aga...
Jonathan is always a pleasure!! The best service and smile in town!! You won't be disappointed!
Wow! The customer service is impeccable and I have found my new vape store. They are cheaper then everyplace else as well. Their point system is great I would give them 20000 stars if it would let me.
I only come at night now because of Alicia.she is so helpful and makes my juice just right everytime!! She pays attention to every customer she deals with and makes me feel welcomed when i walk in.very sweet.i love coming here because of her.
Only place I'll go! Great service and even better prices
The staff are great and they always have sales going on
Love this place great people, great juice ,and great prices. Only wish they had more inventory for devices, but I always shop them first
My girlfriend has had an interest in vape for years and she finally got around to investing in a device and some juice. She absolutely loves it, and this is the shop we picked to begin at. James knows his stuff and hooked her up with exactly what she wanted, a pink box with some skittles juice. I hi...
I have personally been in this store twice. First time last week and Brittany helped me, she was very knowledgeable, friendly and helpful. Yesterday I was in again because of something that Brittany had mentioned last week. Christian was the one who helped me yesterday. He too was very knowledgeabl...
Best vape spot in the Plex! Courteous service, with knowledgeable employees. House juice prices are on point, plus they use 5 star for rewards. Awesome sales from time to time
The house juice is kinda trash and priced fairly. The guy working was too busy talking to his friend and never looked at me while i asked questions. Wasn't very helpful and just felt like a cashier at best. Would not recommend, might as well go to a shop that cares about their customers.
I have gone to this store for almost over 3 years now and they have the most respect for every customer. They are clean, quick, and very knowledgeable. I have NEVER had any issues with their products or staff.
Just left the heritage trace store. i was met with great service by the young blonde lady. Prices may be a bit steep on some items, but the great customer service made it very enjoyable. Ill be back for sure
Go see this shop for all your vape needs. Friendly staff and the juice is the best in the metroplex.
They are a great place there to help with anything you need
Excellent customer service great products friendly staff
Walked in to an empty store. No one manning the front. Took maybe about 5 minutes before someone realized we were out there. Once the guy came out he didn't even acknowledge the fact we were just standing there waiting for someone to help us. Walked right by us 4 or 5 times. No hello. Nothing. By th...
I am very happy with this place, because I come from Spain and I don't know the language. They have a lot of patience with me, because I don't know the language and through the translator we do everything. I feel very well advised by the beard boy with glasses, he is very applied in his work. Tha...
I was a loyal customer for sometime but then abruptly they stoped letting customers use the bathroom then I was told it was to stop from loitering inside the establishment
When I first started going here I felt welcomed and appreciated now not so much
As a truck driver I've visited Vape Shops all over the country. I've found some good prices but this location has by far the best on house juice. Not only are the prices on point the juice is better than many so called "premium juices" if not better. Nice place with a cool and friendly staff. ...
Jessica went above and beyond for me last night! Thank you for turning a situation into a lifetime customer. I will only come here if she is working! She is absolutely amazing! Thank you for your awesome hospitality!
Such an awesome store. Never had any problems whatsoever and any questions I ve had have been answered with great suggestions! Only store I go to!
Love that place! Great CBD products. Great service. Very clean.
Great place. Jonathon was very knowledgeable of all the products. Thanks
Nice and clean but man they are expensive! I went to replace my joytech AIO and she told me it was $50!! I ve used this same mod for the last couple years and the most I ve ever been charged w a box of coils was $29! Even online I can t find it anywhere for more than $20. That s just outrageous. She...
Listed as carrying JUUL products. Wanted a starter kit to quit smoking. Bought a starter pack only to have severe problems with the unit. Their advice did not solve problem. Found out after 2nd trip into store that they do not exchange or refund at store level. Have to go to manufacturer website. Wo...
Living in Ohio, I'm harder pressed to find a good shop with good prices on their juice. House juice and premium juices are on point and the shipping is good too. Never have to wait long. Needless to say they will have my business for quite some time.
Went in on my lunch break to get a setup. Kain helped me out, he went above and beyond to help me. Super friendly, knowledgeable and quick! I will most definitely go back and recommend! Ask for Kain if you want amazing customer service!!!!
There are none better in the business. From novices to experts, where ever you fall, they'll be able to help you. This place has everything you'll need, hands down. Seems like they've always got a special running. Long story short, I highly recommend.
Called in a little before close and made it just in time. Had exactly what I was looking for. Great service and the guy gave great suggestions for juice. New mod is now set up!
Very nice and Interactive staff. .. kind.. good deals.. great prices and delicious juice!!! Will be doing ALL my vape shopping here!!
Hands down THE BEST vape juice ever! The level of customer service, selection and quality juice is second to none. James is incredible. He provides a customized experience for each customer, helping you to find exactly what you are looking for. I have been to many Vape stores all over the DFW area. ...
The friendly staff and great flavors is what makes this lounge my favorite, thanks again James
Good prices and Jonathan was very helpful. This is my new vape shop in N FT Worth
Great worker . Their knowledge af. great selection . Hands down one of my favorite shops in the DFW
Great people. Great prices. Love the environment. They even have an amazing deal on Tuesday on house blends. Check them out!!! You'll be glad you did!!!!
Props to DJ and Hollywood...great customer service. Got a new system and two new juices, they explained everything to me, spent time helping me sample juices and ensured I was happy with all I purchased before I left the store. Looking forward to my next visit and recommend MV highly.
Inconvenient, slow service, house juice goes bad within a week, vape accessories seem to be overpriced!
Very attentive staff and great selection of both custom and premium juice ! I ll definitky be back !