Based on 10 reviews
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I have worked for General Motors, the Veterans Administration, and in the healthcare industry as a doctor. In all of these positions I have had health care insurance, however my wifes' MESSA insurance with the school
system has been head and shoulders above all the rest. I credit their stellar coverage and patient advocacy to be above and beyond any other customer service experience I have ever had. I credit them with saving my life.
Very customer oriented, especially now. Excellent health and wellness programs.
I unfortunately got stuck with this pile of garbage Insurance Company. The only thing worse than the insurance company is my representative Julie Adams. She really missed her calling and selling snake oil. Wait that's exactly what she's doing. Claimed that everything I've spent this year so far would contribute to my deductible and guess what? If you guessed she lied, you might be a medium. Based on her lies I chose a more expensive plan which is exactly what she wanted. Man, I really hope she invites me for a boat ride on her new boat that she probably got when she earned her bonus scamming people. Your best bet is to NOT go with this company, go without insurance, or go to Canada. I'm looking into the third option
Love their online chat feature! They are so quick to respond and help.
Great insurance. Have there own call center. Any issues solved that day or in a few. Love there extras. There a very customer orientated. Have had for several years and very satisfied. I took my son to U of M and as I was checking him in the ER I was told not to worry I had the Cadillac of insurance.
Tiffany in the claims department was very helpful and kept me informed in the process..
Customer service is top notch and they always go above and beyond to make sure they have done all they could to help!
I love Messa, they are wonderful, I had a chance to speak with Taylor, and she was not only great, amazing wonderful,and full of knowlege, she completely has your back, I would definitely recommend.
I love my MESSA insurance! I feel extremely blessed to have such amazing health benefits for me and my family. Always professional, fast, friendly and helpful when I have questions. Great peace of mind knowing I m well taken care of! Thank you!
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MESSA is a leader in providing outstanding personal customer service and comprehensive medical and prescription coverage, large networks and doctor choice.
MESSA: Providing Comprehensive Medical and Prescription Coverage with Personalized Customer Service
MESSA is a Michigan-based non-profit organization that has been providing comprehensive medical and prescription coverage to its members for over 60 years. The company was founded in 1957 by a group of Michigan educators who wanted to create an affordable health insurance plan for themselves and their colleagues. Today, MESSA serves over 100,000 members across the state of Michigan.
One of the things that sets MESSA apart from other health insurance providers is its commitment to personalized customer service. Unlike many large insurance companies that rely on automated phone systems and online portals, MESSA provides its members with access to real people who are dedicated to helping them navigate the often-confusing world of healthcare.
When you call MESSA's customer service line, you'll be connected with a knowledgeable representative who can answer your questions about coverage, claims, and more. And if you need help finding a doctor or specialist in your area, MESSA's team can provide recommendations based on your specific needs.
But great customer service isn't the only thing that makes MESSA stand out. The company also offers some of the most comprehensive medical and prescription coverage available in Michigan. Members have access to large networks of doctors and hospitals across the state, as well as nationwide coverage through Blue Cross Blue Shield's network.
In addition to traditional medical coverage, MESSA also offers dental and vision plans as well as prescription drug benefits. Members can choose from several different plan options depending on their needs and budget.
Another benefit of being a member of MESSA is having access to wellness programs designed to help you stay healthy and prevent illness before it starts. These programs include things like smoking cessation support, weight management resources, stress reduction techniques, and more.
Overall, if you're looking for high-quality health insurance with personalized customer service in Michigan, look no further than MESSA. With over six decades of experience serving educators across the state (and now open enrollment available for all), this non-profit organization has earned its reputation as one of the best health insurance providers around.
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